2/10 Terrible
Ben
26 Sept 2024
Disliked: Staff & service
Terrible
Terrible. The check-in/check-out process was terrible. I was emailed my room code 2 hours after I was meant to check-in (without an apology). I was charged again once I checked-in (however received a same day refund once I called them about this). The same thing was going to happen when checking out. However, again, I had to call to make sure this didn’t happen. The bathroom was terrible, open shower with only a curtain which made the floor wet. I was on the ground floor right at the front door, so was not pleasant hearing people come in and out all the time. The street parking is extremely limited and is timed at 120mins. So really not helpful at all. I wouldn’t call this a hotel as they do.
Overall, the experience was not pleasant at all and I would not recommend staying here at all. Find an actual hotel in the city would be better. I’m glad I was only staying for one night.
Ben
Stayed 1 night in Sep 2024