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Amazingly to my surprise to find the 5-star hotel. It is centrally located in the centre of city, very close to subway metro station,  shopping malls & restaraunts. The reception staff Mr Cheng & house-keeper Ms Lu on Level 5 were very attentive, professional & friendly to help me to check in & settle down. I stayed in a room with the city view but quiet at night. The room was very clean , bed & pillows were super comfortable. There are a fitness centre & a swimming pool in the hotel which seem to be under renovation.

Luxurious. Fantastic breakfast buffet spread. Good service . Very helpful concierge. Located right next to an upmarket mall. Will stay again. Improvement - as lobby is not on ground level, would be good to have some chairs near the entrance of the hotel.

nice choice

It was a great stay. Location is excellent , just next to the MRT and ride hailing app DiDi is just 1 click away. Service was all good. I arrived very early, left my luggage, walked around a bit, and got an early check-in at around 12. Big room with comfortable bed and all necessities you usually expect at a high end hotel. Massage at Chi spa is legendary and it's worth the price. The onsite restaurant Jiangnan Wok was voted 2nd best in the city but I think it's worth the number 1 position after trying both. The food was amazing, give it a try when you stay at the hotel. Now the improvement needed: the facilities already feel aging. Nothing broken but you can see the tired and old here and there, the in room carpet feels torn, discoloring in the bathroom, etc. Hope a renovation is already planned for the hotel. I slept in late 1 day and the construction next door was very loud, disrupting my lazy morning. Had I known about the work I could have planned something better. Last but not least, what a pity I didn't get to try the pool as the maintenance started during my stay. It was not communicated when I booked but info provided in the room when I arrived.

Amazing stay and great location close to all.

Friendly staff and good location