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Résidence Hôtelière Otroiza

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December 2024
January 2025

Photo gallery for Résidence Hôtelière Otroiza

Standard Double Room, Balcony, Mountain View | View from room
Front of property
Reception
Standard Double Room, Balcony
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
3 Rue du Pere Boiteau, Cilaos, 97413
  • Piton des Neiges
    6 min drive
  • Réunion National Park
    9 min drive
  • Cirque de Salazie
    12 min drive
  • Saint-Denis (RUN-Roland Garros)
    128 min drive

Room options

View all photos for Standard Triple Room, Terrace, Mountain View

Standard Triple Room, Terrace, Mountain View

Standard Triple Room, Terrace, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds OR 3 Twin Beds

View all photos for Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

Standard Double Room, Balcony, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Accessible

Standard Double Room, Accessible

Standard Double Room, Accessible

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

Similar properties

Front of property
Le Tsilaosa Hotel & Spa
Spa
Pet-friendly
Parking included
Free WiFi
3.9 out of 5, Good, (39)
The price is NZ$265
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Le Tsilaosa Hotel & Spa

About the area

Cilaos

A stay at Résidence Hôtelière Otroiza places you in the heart of Cilaos, a 3-minute drive from Pitons, Cirques and Remparts of Reunion Island and 6 minutes from Piton des Neiges. .This guesthouse is 4.3 mi (7 km) from Réunion National Park and 5.2 mi (8.3 km) from Cirque de Salazie.
View more Guest houses in CilaosOpens in a new window

What's nearby

  • Piton des Neiges - 6 min drive - 5.3 km
  • Réunion National Park - 9 min drive - 7.0 km
  • Cirque de Salazie - 12 min drive - 8.4 km
  • Cascade du Voile de la Mariée - 64 min drive - 54.1 km
  • Le Maido - 105 min drive - 93.6 km

Getting around

  • Saint-Pierre (ZSE-Pierrefonds) - 74 min drive

Restaurants

  • ‪Le Cottage - ‬12 min walk
  • ‪Le Magnolia - ‬9 min walk
  • ‪Le Petit Randonneur - ‬10 min walk
  • ‪Ti' Chouchou - ‬131 min drive
  • ‪RESTAURANT CHEZ LUCAY - ‬1 min walk

About this property

Résidence Hôtelière Otroiza

Guesthouse in Cilaos with free parking
Résidence Hôtelière Otroiza offers 10 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 10 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 10 for adults and EUR 5 for children

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
A 3% processing fee applies for payments by ANCV Chèques-Vacances (holiday vouchers).

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are available for EUR 5.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and ANCV Chèques-vacances; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Résidence Hôtelière Otroiza Guesthouse Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Cilaos
Résince Hôtelière Otroiza Cil
Hoteliere Otroiza Cilaos
Résidence Hôtelière Otroiza Cilaos
Résidence Hôtelière Otroiza Guesthouse
Résidence Hôtelière Otroiza Guesthouse Cilaos

Résidence Hôtelière Otroiza Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 62 out of 91 reviews" "
Rating 8 - Good. 24 out of 91 reviews" "
Rating 6 - Okay. 5 out of 91 reviews" "
Rating 4 - Poor. 0 out of 91 reviews" "
Rating 2 - Terrible. 0 out of 91 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful little find this was! The property owner is absolutely delightful and so very helpful. The room is very spacious and the surrounding areas are lovely. The actual town of Cilaos is so quaint. Really loved it. The actual hotel is quiet, safe, and clean and very centrally located. The parking is very easy and secure as the gate locks at night. Overall, really great place to spend a night or several. Cilaos is a stunning place!
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base to explore paradise
My wife and I had a great stay here in May of this year. This is a very special town in the center of the Island. The Otroiza hotel is a perfect location to base one's self while exploring this magical spot. I loved how responsive and communicative our host was, responding very well, via Google Translare, to our every need. Thankyou!
Stayed 3 nights in May 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful lady who looked after the property - many gestures got us by with our limited French. The front desk is not manned, you have to go the lady in the clothes shop next door but that is not an issue. Breakfast hearty and worthwhile.
Stayed 2 nights in Jun 2023

8/10 Good

Brice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and really close to all the hikes in the area. The hotel was also really clean and comfortable, highly recommended!
Stayed 1 night in Oct 2019

10/10 Excellent

K, Chicago

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cute! After you survive the winding roads, you’ll need a place to sleep for the night. The hotel will meet your needs and provide a comfortable stay for the night. Not luxury, but it’s great for what it is. The breakfast was wonderful.
Stayed 1 night in Apr 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Céline

Nice little hôtel in Cilaos. Very friendly staff
Stayed 1 night in Nov 2018

10/10 Excellent

Wendy, Montreal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking mountain view. Beautiful property with tasteful decoration and furniture. Breakfast is very good. Located at centre of Cilaos, a quiet mountain paradise!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great hotel in a very good condition. Clean and spacious rooms. Friendly staff.
Stayed 3 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Marie Dorothée

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Denyse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
séjour agréable , personnel très à l'écoute et disponible.
Stayed 2 nights in Dec 2023

10/10 Excellent

marina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean-Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un séjour à Cilaos
Hôtel très bien situé à l’entrée du centre de Cilaos Accueil chaleureux et confort bien appréciable
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tres agreable
Bonne situation au centre ville. Un bon sejour à recommander
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy et pratique
Idéalement placé au cœur de Cilaos, l'hôtel est tenu par des personnes très arrangeants qui ont gracieusement accepté de garder notre voiture le temps de notre dernière randonnée. Nous n'avons pas pris le petit-déjeuner. L'hôtel étant au centre ville, il y a plein de commodités alentour.
Stayed 2 nights in Nov 2023

10/10 Excellent

Graziella

Stayed 1 night in Nov 2023

10/10 Excellent

MURIEL

Stayed 1 night in Nov 2023

10/10 Excellent

Yann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C'est ici qu'il faut se poser à Cilaos !
Structure à taille humaine, très confortable, à deux pas du centre de Cilaos. Sera votre point de chute idéal pour toutes vos randonnées ! Accueil et communication du staff très chaleureux, professionnel, complet et arrangeant. Petit déjeuner ultra complet et chambre très propre, confortable, calme pour (re)prendre des forces. Possibilité de parking. C'est la bonne adresse à Cilaos !
Stayed 1 night in Oct 2023

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealement placé
L'établissement Otroiza jouit dun excellent emplacement à l’entrée de la ville. Tout est à proximité: les restaurants, les randonnées faciles, les thermes. De quoi faire un bon break de 4 a 5 jours! Accueillant et réactif pour le personnel. Propre, à ne pas louper.
Stayed 2 nights in Oct 2023

10/10 Excellent

M Raquel

Travelled with group
Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Stayed 1 night in Jul 2023