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Kings Inn & Suites Mason

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kings Inn & Suites Mason

Interior
Indoor pool
Bathroom sink
Meeting facility
Terrace/patio

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
9365 Waterstone Boulevard, Loveland, OH, 45249
  • Deerfield Towne Center
    6 min drive
  • Penn Station
    18 min walk
  • Cincinnati Bus Station
    25 min drive
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    44 min drive

Room options

Standard Single Room, King Bed and Twin Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

Bathroom sink

Standard Single Room, 1 King Bed with Sofa bed, Accessible, Non-Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Standard Double Room, ADA, No Roll in Shower, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Standard Double Room, 2 Double Beds and 1 Twin Sofa Bed, Non-Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Single Room, Accessible, King Bed, Non-Smoking

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Accessible, Non Smoking

Flat-screen TV

Standard Double Room, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

Exterior

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Pool
Breakfast included
Pet-friendly
Parking included
3.4 out of 5, (586)
The price is NZ$151
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

About the area

Loveland

With a stay at Kings Inn & Suites Mason in Loveland (Landen), you'll be within a 15-minute drive of Kings Island and Governor's Plaza. .This hotel is 2.6 mi (4.2 km) from Deerfield Towne Center and 3.2 mi (5.2 km) from Arbor Square.

What's nearby

  • Deerfield Towne Center - 6 min drive
  • Loveland Castle - 8 min drive
  • Great Wolf Lodge Cincinnati Mason - 11 min drive
  • Kings Island - 12 min drive
  • Lindner Family Tennis Center - 13 min drive

Getting around

  • Cincinnati Union Terminal - 29 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬4 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Panda Express - ‬5 min drive
  • ‪Cracker Barrel - ‬4 min drive

About this property

Kings Inn & Suites Mason

Suburban Loveland hotel in Landen with free parking
Kings Inn & Suites Mason offers 101 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with single sofa beds. Accommodations at this 3-star hotel have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 101 guestrooms, featuring kitchenettes. Flat-screen televisions are provided for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center.
Featured amenities include a 24-hour business center, express check-out, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Front entrance ramp
  • Grab bar in bath
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • Roll-in shower
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Single sofa bed

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Friday - Sunday (7:00 AM - 6:30 AM) and Monday - Friday (7:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Dining venue(s)
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast
SpringHill Suites Marriott Hotel Cincinnati Northeast
SpringHill Suites Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Northeast/Mason
Hotel SpringHill Suites by Marriott Cincinnati Northeast/Mason
SpringHill Suites Marriott Cincinnati Northeast/Mason Hotel
SpringHill Suites Marriott Northeast/Mason Hotel
SpringHill Suites by Marriott Cincinnati Northeast

Kings Inn & Suites Mason Reviews

Reviews

6.4
Rating 10 - Excellent. 244 out of 1001 reviews" "
Rating 8 - Good. 217 out of 1001 reviews" "
Rating 6 - Okay. 172 out of 1001 reviews" "
Rating 4 - Poor. 151 out of 1001 reviews" "
Rating 2 - Terrible. 217 out of 1001 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Gwendolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well i picked the pay at property option and before i even arrived they had tried to deduct the amount of my stay off my credit card. Luckily i had my card locked. Then when i arrived they had tried taking 75 off my card 2 different times and a 14.95 charge also. Thankful for the lock card options
Stayed 3 nights in Sep 2024

8/10 Good

Izzy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was friendly and check in went well but other than that there was nothing great about this hotel it was right by the highway so it was very noisy unless you ran the AC all night to drown it out, the room was not exactly clean there was hair all over the place there was also a dead bug looked like a roach in the cabinet and mold inside the ice bucket lid, mold was also found in the bathtub and the carpet was dirty, there was only decaffeinated cofee in the room and no soap not even hand soap there was only conditioner and lotion, the door was broken the deadbolt wouldn't lock and the door handle was wacky you had to turn it a certain way or the door wouldn't open there was also a one and a half to two inch gap around the door where you could see the hall light the air conditioner had mold in it and there was water damage on the wall around the air conditioner the trim was actually falling off the wall. Their add on expedia is also a lie there was no breakfast there was a place for a breakfast buffet but it was covered in plastic there was no hot tub and the pool was empty. But the bed was clean no bedbugs and very soft and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Jose

Travelled with family
Liked: Staff & service, amenities
The toilet seat was stained with blood and dirty.
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Becareful of rude staff
So me and my family were there for the weekend to visit kings island. We rented two queen beds and the pull out for my family of 6. When we asked for more towels they told us the room was only reserved for 2 people and we could not get any more towels. They looked at me funny when I asked for the couch bedding and only gave us two sheets for it no blanket. We were on the 2nd floor and we found bugs in the microwave and about 10 cockroach’s. There was a hold in the bathroom wall, the room sink was clogged and the kitchen sink leaked. On Sunday we went down to ask for more toilet paper and they refused to give us any because there was too many guest in our room. When you book for there hotel they only allow 4 guest in the room but why offer the couch bed. The air hardly worked but we brought our own fans to move the air around. The rudest staff ever. They even had an issue with exchanged the two towels we used. Please beware if you stay with a family of 4 or more because they will not give you anything for the rooms. Also the pool is not listed at 21 and older unless down there with an adult 21 or order so my son who is 18 couldn’t even take his siblings down without one of us.
Stayed 3 nights in Aug 2024

8/10 Good

Wayne

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Travelled with family
Disliked: Amenities
Stay was fine. Nothing extra special, no daily cleanings or fresh towels unless requested. Breakfast was not included in there stay and swimming pool looked as if milk had been spilled into it. The snacks and sodas were overpriced at $3 for 20 oz soda.
Stayed 2 nights in Aug 2024

6/10 Okay

Trina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a smell, air conditioning leaked so the carpet was soaked, carpet was dirty throughout and there was no hot water for a shower.
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quite
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a disgusting room, with stains, mold, smelt terrible, carpet was coming up.
Stayed 2 nights in Aug 2024

2/10 Terrible

Russell

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, walls with holes in them, staining in the bedding, mold in the bathroom ceiling, switch plates off the outlet and lying on the floor
Stayed 3 nights in Aug 2024

8/10 Good

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold pool but not terrible stay
Stayed 1 night in Jul 2024

6/10 Okay

Hannah

Travelled with group
Disliked: Amenities
Didn't make it clear that before booking about security payment of $75 on top of room purchase. Twin bed was filthy. Bathroom had mold. Night shift desk service could've been nicer.
Stayed 1 night in Aug 2024

2/10 Terrible

Jacob

Travelled with family
Found roaches in and behind refrigerator in the first room and got another room and the same thing. Out dated and dirty throughout the hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lock on the back entry door was broke. Had mold in the shower they tried to cover up the smell of the mold with a peppermint smell
Stayed 2 nights in Aug 2024

2/10 Terrible

curtis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We found mold in the bathroom, floors were dirty, matresses were stained, no towels, staff was rude amd actually screamed at us becausecwe asked forcthe towels thst were never provided. There were items that were in the room from a previous guest. And when we went to leave due to the condition of the room, we saw a cockroach climbing the wall near thr elevator
Stayed 2 nights in Aug 2024

2/10 Terrible

Veronica

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was was called a B**** by the front desk women. I tried to find out who the affiliated mother company so I could complain. Of course, I was unsuccessful.
Stayed 1 night in Aug 2024

2/10 Terrible

Erin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a Filthy, Rundown and Unwelcoming Hotel
This place was an absolute mess. The main staff associate was incredibly rude, demanded $75 cash before she gave us our key. We were NEVER notified of this required charge. Beyond this our room was filthy and our comforter had blood/excrement stains all over it. Pool was freezing and extremely cloudy. Whirlpool was broke. No hot coffee in the lobby. No housekeeping came to our room to change sheets/replenish towels or empty trash during our (2) day stay. Only (1) working ice machine for four floors. Had to have maintenance come in because there were only (3) channels. They never even took the garbage left outside our door. The elevator smelled of both cigarettes, weed and had vomit on it's carpeted floor. We had to bring our dirty towels to the front desk before they would give us new ones. Even the bandwith for the Wifi was insufficient. We had door keys for our room but they did not work for the pool or exercise room. If we wanted to get in, she would give us her personal key and tell us bring it back to me now. They did not even have water to purchase, only overpriced pop and energy drinks. I should have taken photos to provide you with actual evidence of the circumstances. We will never come back and are contacting you today to request a full refund for this nightmare of a hotel stay. Horribly disappointing. Thank you, Ms. Erin McEntee
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Unsafe and unacceptable
This property was absolutely unacceptable. My sister and I felt unsafe in the room, so we left within in an hour of arriving. The door didn't lock, there were blood stains on the carpet and the beds, several of the fixtures were broken, the shower was rusty - I could go on. As we left, the desk clerk told us that he would refund the money for my stay, since the room was completely unacceptable and we did not stay - but this was five days ago, and I haven't seen a refund yet. At this point, I don't expect to.
Stayed 1 night in Aug 2024

4/10 Poor

Julio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for me.
I was disappointed. They put a holding on your credit card for $75. There was no warning that they do that kinda practice. Room was okay. The bed was extremely soft as well as the pillows. Not good for me. I called about the t.v and they told me to do a search for channels. I did it and still wasn't working. No breakfast. The room looks run down.
Stayed 1 night in Aug 2024

6/10 Okay

Claude

Disliked: Cleanliness, property conditions & facilities
ALOT OF THINGS DIDN'T WORK.PARKING WAS AWFULL.
Stayed 2 nights in Aug 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip, nice rooms.
We read several bad reviews and were a bit skeptical but needed a inexpensive place to stay while intown for the Cincinnati Open. This was a great place to stay! rooms clean, beds comfortable, staff friendly, it was close to restaurants and stores. Overall a good choice.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

melody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kings Inn & Suites satisfied my needs
The room fit my needs, although I do like room service, which isn't part of the offerings.Those at the front desk were accommodating. I read when I selected the hotel that there was a light breakfast...but I was corrected.
Stayed 2 nights in Aug 2024

4/10 Poor

Randeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
Poor room condition. Bad smell the moment got inside. Useless WIFI. No hand dryer. Just one soap available to be used for bathroom and wash basin. As if all this wasn't enough, front desk called my cell to inform that i will be charged extra if i checked out 30 mins late. The lady doesn't know how to talk to customers and knows nothing about customer service. I'm a frequent traveler - even Marriott doesn't talk like this about late check out.
Stayed 2 nights in Aug 2024