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Room type Options Nightly price Book
Standard Room, 1 King Bed, Accessible, Pool View
1 King Bed
Room sleeps 2 guests
Select dates to see price
Other room types
Double Room, 2 Queen Beds
33 square metres
2 Queen Beds
Room sleeps 2 guests
(up to 2 children)
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Luxury Suite, Multiple Beds, Non Smoking
2 King Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Executive Suite, 1 King Bed, Non Smoking, Pool View
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Colonial hotel with airport shuttle service and a fitness center

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

When you stay at Hacienda Real del Carmen in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Resurgimiento Stadium and Church of Our Lady of Fatima. This hotel is 1.5 mi (2.3 km) from Plaza Zentralia Shopping Center and 1.6 mi (2.5 km) from University Cultural Center.

Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Free airport transport
  • Hair salon
  • Concierge services
  • Total number of rooms - 106
  • Number of buildings/towers - 4
  • Laundry facilities
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Swimming pool
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Free reception
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Banquet hall

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hacienda Real del Carmen offers 106 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Wheelchair accessible
  • Daily housekeeping
  • Phone
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Grab bar – Near toilet

Where to Eat

A complimentary manager's reception is offered each day.

Hacienda Real del Carmen has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Casino nearby

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 1:00 PM

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 472.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Rollaway bed fee: MXN 472.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hacienda Real Carmen Hotel Ciudad del Carmen
  • Hacienda Real Carmen Ciudad del Carmen
  • Hacienda Real Carmen Ciudad l
  • Hacienda Real del Carmen Hotel
  • Hacienda Real del Carmen Ciudad del Carmen
  • Hacienda Real del Carmen Hotel Ciudad del Carmen

We should mention

Pool access available from 9:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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