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Hacienda Real del Carmen

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hacienda Real del Carmen

Front of property
Reception
Executive Suite, 1 King Bed, Non Smoking, Pool View | Terrace/patio
Reception
Luxury Suite, Multiple Beds, Non Smoking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Free airport shuttle
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 31 No. 106 Col. Benito Juárez, Ciudad del Carmen, CAM, 24180
  • Resurgimiento Stadium
    8 min walk
  • Plaza Zentralia Shopping Center
    18 min walk
  • Bar el Faro de la Atalaya
    3 min walk
  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    19 min walk

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View

Standard Room, 1 King Bed, Accessible, Pool View | Bathroom

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking, Pool View

Executive Suite, 1 King Bed, Non Smoking, Pool View | Pool

Executive Suite, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, Multiple Beds, Non Smoking

Luxury Suite, Multiple Beds, Non Smoking

Luxury Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior

Holiday Inn Ciudad del Carmen, an IHG Hotel

Pool
Free airport shuttle
Pet-friendly
Parking included
4.4 out of 5, Excellent, (243)
The price is NZ$142
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Holiday Inn Ciudad del Carmen, an IHG Hotel

About the area

Ciudad del Carmen

When you stay at Hacienda Real del Carmen in Ciudad del Carmen, you'll be near the airport, within a 5-minute drive of Resurgimiento Stadium and Church of Our Lady of Fatima. .This hotel is 1.5 mi (2.3 km) from Plaza Zentralia Shopping Center and 1.6 mi (2.5 km) from University Cultural Center.

What's nearby

  • Church of Our Lady of Fatima - 2 min drive
  • Our Lady of Carmen Church - 3 min drive
  • El Zacatal Bridge - 3 min drive
  • Victoriano Nieves Cespedes Museum - 3 min drive
  • Norte Beach - 11 min drive

Getting around

  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 3 min drive

Restaurants

  • ‪Tortilleria Real Reloj - ‬8 min walk
  • ‪Mr. Pampas - Cd. del Carmen - ‬7 min walk
  • ‪Restaurante Taqueria el Vaquero - ‬6 min walk
  • ‪Carnitas Vikingos - ‬9 min walk
  • ‪Church's Texas Chicken C. del Carmen - ‬4 min walk

About this property

Hacienda Real del Carmen

Colonial hotel with airport shuttle service and a fitness center
Hacienda Real del Carmen offers 106 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 106 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary manager's reception is offered each day.
Hacienda Real del Carmen has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 7:00 AM to 3:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 472.0 per day

Payment types

Important information

Optional extras

  • Rollaway bed fee: MXN 472.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hacienda Real Carmen Hotel Ciudad del Carmen
Hacienda Real Carmen Ciudad del Carmen
Hacienda Real Carmen Ciudad l
Hacienda Real del Carmen Hotel
Hacienda Real del Carmen Ciudad del Carmen
Hacienda Real del Carmen Hotel Ciudad del Carmen

Hacienda Real del Carmen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 89 reviews" "
Rating 8 - Good. 24 out of 89 reviews" "
Rating 6 - Okay. 10 out of 89 reviews" "
Rating 4 - Poor. 9 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kashif

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very convenient,
Stayed 3 nights in May 2023

8/10 Good

Dianna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large clean rooms. Nice courtyard.
Very clean hotel with friendly staff. Early checkin allowed when possible. Pickup from airport went smoothly. A little bit of charm and character above the normal run-of-the-mill place. Large rooms.
Stayed 1 night in Feb 2023

8/10 Good

Corinne

10/10 Excellent

terence, Blaine

4/10 Poor

Antoine

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Internet is unreliable Tv for early 2000s Restaurante is terrible Staff meh
Stayed 1 night in Jun 2022

8/10 Good

Christopher

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

jesus alberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hay lugar para estacionar vehículo
Stayed 1 night in Jul 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Se equivocaron en la reserva y no ha ia cupo
Al llegar me dijeron que se equivocaron en la reserva y la tenían para otro día. El hotel estaba lleno por lo que no pude quedarme ahí. Los de front desk me dieron recomendaciones de otros hoteles
Stayed 1 night in Jul 2024

6/10 Okay

Brenda Nicole

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Me gustó la decoración
Stayed 1 night in Mar 2024

10/10 Excellent

ysied

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Mar 2024

8/10 Good

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Agradable y buena ubicación
Stayed 1 night in Mar 2024

6/10 Okay

tamaulipas

Liked: Property conditions & facilities
deje una lista de las deficiencias durante mi estadía
Stayed 2 nights in Mar 2024

4/10 Poor

Mayra

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
las instalaciones estan bonitas, el hotel muy limpio, pero cuentan con escaso personal, no tienen valet parkin, las 2 mañanas que estuvimos nos despertaron 8 am para mover nuestro vehiculo.
Stayed 3 nights in Mar 2024

6/10 Okay

Roberto

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Sin agua caliente, tina tapada
Stayed 1 night in Oct 2023

4/10 Poor

Magali

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Bonito lugar y en general buenos alimentos
Stayed 5 nights in Jun 2023

4/10 Poor

Mario

Business traveller
Disliked: Staff & service
No me quedé Por política dicen que no está la reservación y cobran en el chek in Así ni respetan el precio y se pierden los beneficios con hoteles.com Deben ver eso
Stayed 2 nights in Feb 2023

4/10 Poor

Mireya

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malo
Stayed 1 night in Dec 2022

8/10 Good

MIGUEL ANGEL LORANCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien en cuanto sus servicios, lo único seria calefacción para la alberca.

8/10 Good

José Emilio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
S/c

10/10 Excellent

Jose osvaldo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para estar en familia y descansar.
Stayed 1 night in Dec 2022

10/10 Excellent

erick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo súper excelente

8/10 Good

Moisés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto su arquirectura y hambientacion. No me gusto la falta de insonorizado en las habitaciones

2/10 Terrible

Beatrice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Leider haben wir für eine Suite mit Poolblick bezahlt und erhalten haben wir ein DZ zur Strasse. Trotz Reklamation haben wir kein anderes Zimmer erhalten.
Stayed 1 night in Dec 2022