See all properties
Save

Hotel Santa Fe

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Fe

Front of property - evening/night
Exterior
Hypo-allergenic bedding, desk, laptop workspace, bed sheets
Dining
Terrace/patio

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000
  • Juarez Market
    11 min walk
  • Cathedral of Our Lady of Guadalupe
    15 min walk
  • Benito Juarez Monument
    18 min walk
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    29 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, bed sheets

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Pool
Hotel Maripina
Pool
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (236)
The price is NZ$87
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Maripina

About the area

Ciudad Juárez

In the heart of Ciudad Juárez, Hotel Santa Fe is within a 5-minute drive of Cathedral of Our Lady of Guadalupe and Paso del Norte International Bridge. .This hotel is 2.4 mi (3.9 km) from University of Texas at El Paso and 3.2 mi (5.1 km) from Don Haskins Center.

What's nearby

  • Juarez Market - 11 min walk - 1.0 km
  • Cathedral of Our Lady of Guadalupe - 15 min walk - 1.3 km
  • Paso del Norte International Bridge - 19 min walk - 1.7 km
  • University of Texas at El Paso - 4 min drive - 3.9 km
  • Sun Bowl Stadium - 6 min drive - 5.4 km

Getting around

  • El Paso Union Depot - 11 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Yankees Bar - ‬8 min walk
  • ‪Kentucky Club Bar And Grill - ‬8 min walk
  • ‪La Esquina de Chihuas - ‬6 min walk
  • ‪Club 15 - ‬10 min walk
  • ‪Museo de la Revolución en la Frontera - ‬12 min walk

About this property

Hotel Santa Fe

Hotel with a 24-hour front desk, near Cathedral of Our Lady of Guadalupe
Hotel Santa Fe offers 67 accommodations with complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site.
Stay in one of 67 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and karaoke.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Hotel Santa Fe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Children's pool
  • Indoor pool
  • Karaoke

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 76
  • Front entrance ramp
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 7:00 AM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from noon to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santa Fe Ciudad Juarez
Santa Fe Ciudad Juarez
Hotel Santa Fe Hotel
Hotel Santa Fe Ciudad Juárez
Hotel Santa Fe Hotel Ciudad Juárez

Hotel Santa Fe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 67 out of 174 reviews" "
Rating 8 - Good. 46 out of 174 reviews" "
Rating 6 - Okay. 28 out of 174 reviews" "
Rating 4 - Poor. 17 out of 174 reviews" "
Rating 2 - Terrible. 16 out of 174 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruno

Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Habían cucarachas
Stayed 2 nights in Jul 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy old night
Stayed 2 nights in May 2024

4/10 Poor

Adelphe

Stayed 1 night in Jun 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Maritza

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok good stay
Stayed 3 nights in Apr 2024

6/10 Okay

Joanna

Stayed 1 night in Jun 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.
Stayed 1 night in Nov 2022

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

RICHARD

Stayed 1 night in Oct 2022

8/10 Good

JOAQUIN

Stayed 1 night in Sep 2022

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2022

10/10 Excellent

Sonia

Stayed 1 night in May 2022

8/10 Good

Teddy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Super Slow Check-in
The check-in process took almost 20 minutes, and I was the only guest checking in. Something about the system and the credit card terminal. After waiting so long in the lobbying I was ready to cancel and stay at a different hotel. The guy at the front desk got upset with me when I was ready to cancel. He wanted to argue about it, a simple apologize from him would have been nice. I finally got checked in after a long wait. It would be nice if the front desk was probably trained on checking in Expedia reservations, and giving hospitable customer service.
Stayed 1 night in May 2022

2/10 Terrible

Mario

Thief
Me robaron unos mazapanes de mi bolsa y me dejaron su garra sucia junto a mis dulces. La que decidió robarme se apresuró tanto que se le olvidó su garra en el ropero.
Stayed 2 nights in May 2022

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in late from flight delay and room was filthy dirty smoke burns on table and bed sheet stains. Front desk not willing to credit of any days. Advertising through your company was a false attraction and already in process dispute the charges this hotel Santa Fe Ciudad Juarez should close down and no star at all. I will stay at a Farm with animals better than this motel not hotel. Thank you for your understanding. Thank
Stayed 3 nights in May 2022

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a safe area to stay
Stayed 1 night in Mar 2022

10/10 Excellent

Karla Ivette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato y muy amables
Stayed 1 night in Jan 2022

10/10 Excellent

Raul Del

Stayed 2 nights in Dec 2021

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Enzo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place look run down. Different from the photo online. The area is t good to walk past sun down. The rooms are weirdly arranged with some rooms not having any windows at all. I ori lay had one like this and asked them to please change it to a room where the strike of some sunlight may come in. They quickly did so which was good. The room inside was nice but upon Turing on the water faucet there was dirt coming out. There was not shower or washing our hands that night. That’s what we get for trying to pay less for a hotel like this. In the morning they said they were fixing the water heaters and that’s why the water was dirty. The second night we were able to take a shower. Overall it actually an ok hotel for the price. I wouldn’t bring the family and kids here but for one’s self or as a couple it just fine. Almost forgot. There is free breakfast.
Stayed 2 nights in Nov 2021

2/10 Terrible

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Blah blah
Stayed 1 night in Sep 2021