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Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Point of interest
Restaurant
Point of interest
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service

Explore the area

Map
830 Phillips Lane, Louisville, KY, 40209
  • Kentucky Kingdom
    ‪6 min walk‬
  • Freedom Hall
    ‪10 min walk‬
  • Kentucky Exposition Center
    ‪11 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 32 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Conference Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (Conference Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Room amenity

Standard Room, 2 Queen Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Room amenity

Junior Suite, 1 King Bed with Sofa bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room

  • 41 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

Junior Suite, 1 King Bed (Presidential)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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About the area

Louisville

Located in Louisville (Fairgrounds), Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel is within a 15-minute walk of Kentucky Exposition Center and Kentucky Kingdom. .This hotel is 2.6 mi (4.2 km) from Churchill Downs and 5.3 mi (8.6 km) from Kentucky International Convention Center.

What's nearby

  • Kentucky Kingdom - 6 min walk
  • Freedom Hall - 10 min walk
  • Kentucky Exposition Center - 11 min walk
  • Churchill Downs - 5 min drive
  • Louisville Mega Cavern - 6 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 2 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel

Suburban Louisville hotel in Fairgrounds with free parking
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel offers 588 air-conditioned accommodations with MP3 docking stations and safes. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Louisville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 588 air-conditioned rooms featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Louisville? This hotel has 49000 square feet (4552 square meters) of space consisting of conference space and 22 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (surcharge)
  • Limited on-site parking (max. 2 spaces per unit)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (49000 square feet)
  • Meeting rooms - 22

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairwells
  • Phone accessibility kit
  • Portable shower seat
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night (maximum USD 225 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night (maximum USD 225 per stay)
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Expo
Crowne Plaza Expo Hotel
Crowne Plaza Expo Hotel Louisville Airport Center
Crowne Plaza Louisville Airport Expo Center
Crowne Plaza Louisville Airport Expo Center Hotel
Crowne Plaza Expo Center Hotel
Crowne Plaza Expo Center

Crowne Plaza Louisville Airport Expo Ctr, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 187 out of 297 reviews" "
Rating 8 - Good. 49 out of 297 reviews" "
Rating 6 - Okay. 34 out of 297 reviews" "
Rating 4 - Poor. 14 out of 297 reviews" "
Rating 2 - Terrible. 13 out of 297 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Amy Rebecca

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
AVOID THIS PLACE AT ALL COSTS. I wouldn’t stay here again if you PAID me. -Restaurant has very limited hours and no other food options within walking distance. -The airport shuttle is a freaking joke. -The beds didn’t have anything on them other than a top sheet. -Ice machine was broken. -Staff was extremely disrespectful. I booked this place specifically for the airport shuttle. My partner and I landed after a 15 hour day of travel, EXHUASTED. They left us waiting outside of the airport in the cold for 45 MINUTES after we had communicated VERY clearly with them when we landed, got our bags, and arrived at the pickup location. Other shuttles had come by 3 times by when they dragged their way to us. We had to speak to other shuttle drivers because we were so confused about why it was taking so long. I called a couple times during our wait, because they kept giving us different time estimates that they missed, again and again. At first they said 5-7 minutes, then after that time had elapsed, I called again to make sure they didn’t go to a different pick up location. They said 10 more minutes, I called again after 20 minutes because I was confused, and the front desk lady was SO RUDE?? Remember, we were promised a 5-7 minute wait, and at this point it’s been over half an hour. I asked her what we were supposed to do, because we had a very long day and we had been sitting outside in the cold for half hour with no real information.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dilande

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was very nice no complaint
Stayed 2 nights in May 2024

4/10 Poor

Cheryl

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Amenities
I was allowed to check in at 11am instead of 3pm. The hotel was quiet with friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Bregette

Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute stop
Last minute reservation and extremely pleased with the whole experience
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Stayed 2 nights in Oct 2024

10/10 Excellent

Annamarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service at front desk and shuttle service to airport
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will stay at the property when returning for the equipment expo and definitely recommend to others
Stayed 3 nights in Oct 2024

10/10 Excellent

Duyen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing short of amazing!
Our stay was nothing short of amazing! From checking in to checking out, the overall experience was fantastic. Our room was exceptionally clean, and the staff was friendly and very attentive. This hotel is beautiful. You won’t be disappointed staying there!
Stayed 1 night in Oct 2024

6/10 Okay

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Yomi

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
No breakfast or anything special about the hotel
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Checked into the room and there was no blanket or bed spread on the bed, just a sheet. There was no hand soap. The ice bucket was super sticky and the liner bag had mold on it like something had been spilled or the bucket was not dry. Asked for a few more towel and a blanket and the blanket was handed to me at the door. When I called for towels, they brought them up tossed in a trash bag. It felt like I was put into an un remodeled room? Walls were very thin and was woke up at 6am listening to very LOUD women cackling in the hallway and room next door.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer, Marietta

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Love the new renovations. Didn't like that housekeeping entered my room when i specifically requested for them not to.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
10/10
Stayed 1 night in Oct 2024

10/10 Excellent

Xiomara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beside the parking, everything was great.
Stayed 1 night in Oct 2024

6/10 Okay

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the Louisville L and N Stadium to watch a game!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place for the price!! Parking was tricky due to an event going on. But over all really lived this place
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Stayed 5 nights in Sep 2024

10/10 Excellent

albert m

Stayed 1 night in Sep 2024

10/10 Excellent

Cyrus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay. This was perfect for my needs, close to the places I needed to go----and had all the amenities that made my trip amazing. Looking forward to returning.
Stayed 1 night in Oct 2024