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Embassy Suites by Hilton Cleveland Rockside

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Indoor pool, pool loungers
Meeting facility
Front of property
58-inch LED TV with cable channels, TV

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Topgolf
    4 min walk
  • Brandywine Falls
    10 min drive
  • Cleveland Metroparks Zoo
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    17 min drive

Room options

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
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Parking included
3.8 out of 5, Good, (1341)
Extended Stay America Premier Suites - Cleveland - Independence

About the area

Independence

Located in Independence, Embassy Suites by Hilton Cleveland Rockside is in the business district, a 1-minute drive from Topgolf and 11 minutes from Progressive Field. .This hotel is 8.2 mi (13.2 km) from Rocket Mortgage FieldHouse and 8.9 mi (14.3 km) from Rock and Roll Hall of Fame.

What's nearby

  • Topgolf - 4 min walk - 0.4 km
  • Progressive Field - 11 min drive - 12.9 km
  • Rocket Mortgage FieldHouse - 12 min drive - 13.2 km
  • Huntington Bank Field - 14 min drive - 14.8 km
  • Cleveland Clinic - 15 min drive - 14.7 km

Getting around

  • East 34th-Campus Station - 10 min drive
  • Cleveland Station - 14 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Winking Lizard Tavern - ‬15 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Panera Bread - ‬14 min walk
  • ‪Wendy's - ‬13 min walk

About this property

Embassy Suites by Hilton Cleveland Rockside

Hotel with free breakfast, a quick walk to Topgolf
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 271 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Urban Craft serving the guests of Embassy Suites by Hilton Cleveland Rockside, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Free wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available weekdays 6:30 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • Comprehensive recycling policy
  • Renovated entire property – January 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 58-inch LED TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 343 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 129 out of 1001 reviews" "
Rating 2 - Terrible. 147 out of 1001 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the hotel everyone was very nice
Stayed 1 night in Aug 2024

8/10 Good

Donnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Glenn

Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so awesome! We had an event to go to and couldn’t really stay long in the hotel- we wanted to skip and hang out there all night . It was so clean and nice!
Stayed 1 night in Jul 2024

4/10 Poor

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we had, while comfortable, was not what we booked. We booked a King bed and got 2 doubles. The overnight desk person couldn’t do anything. Was told the hotel was overbooked. When we spoke with the manager they were rude and blamed it on Expedia. The breakfast was good and the staff there were friendly.
Stayed 1 night in Aug 2024

8/10 Good

Avia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
served the purpose
Stayed 1 night in Aug 2024

2/10 Terrible

Patricia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room smelled like cigarettes and musty. Undisclosed parking charge in outdoor parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Valencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. Nice stay. Clean beds. Friendly staff
Stayed 1 night in Aug 2024

2/10 Terrible

Asia

Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 3 nights in Aug 2024

4/10 Poor

Wendy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the one of the worst trips I have had in recent memory. The room was expensive compared to what I have paid in the past. The woman checking me in was obviously too good for her job or so she seemed to think. No smile or greeting. Kind of rude. The room: 1) There was a burn mark on the desk. 2)The freezer in the room was coated with a thick mass of ice about 4 inches thick on all sides. 3) Both shampoo and conditioner were empty. Took several attempts to get them restocked 4) When restocked initially, the conditioner was changed with lotion. I went out and bought my own. 5) There was a full plate of breakfast under the couch. It had been there a while as it was molded. I did mention it to housekeeping who apologized. 6) The pool was closed due to an event of some sort. No mention of this when I booked or checked in. My kids were pretty disappointed. 7) The elevator bank stopped working. No stairs were available. So, exhausted, we waited 1/2 hour to get into our room. No one came to apologize to the mass of people waiting. The woman who checked us in looked at me and just said that she didn't know what to tell me. 8) Why didn't someone come and open the stairs while the elevators were out? 9) Breakfast area was a mess. No one bussing or signs telling guests where to leave plates. Food on the floor. I love this chain. This one was a disaster and not worth the price I paid. I trust Travelocity to vet these places. Obviously not.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great weekend
My hats off to the Embassy Suites staff for a fabulous family weekend. Tyeisha is one of the best receptionists I’ve ever seen in action. Despite the two major sporting events and multiple functions already happening at the hotel she controlled the chaos and got us checked-in with no issues. It’s pretty impressive to see a person multi-task and treat every guest like there are the only one in line. My family loved the made to order omelets and we had a blast in the pool. The suite was big enough so everyone had their own space without stepping on each other. My only negative is that the actual breakfast staging area is too small for the amount of guest throughput it receives. I recommend during the next scheduled renovation, expand the break area. Otherwise; our time was great.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome common area, but no dining options in walking distance except top golf
Stayed 3 nights in Aug 2024

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Elevators were broken. 1 of 3 was working so extremely slow. There are no stairs! Unbelievable! Breakfast was good. Room was good but no sheets, blanket and pillow for pullout. Did receive them but had to call for them.
Stayed 1 night in Aug 2024

6/10 Okay

Erin

Stayed 2 nights in Aug 2024

6/10 Okay

Robert Derek

Elevators were malfunctioning during the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff that I interacted with at this hotel went above and beyond to accommodate me. Hospitality at its finest!
Stayed 1 night in Jul 2024

4/10 Poor

Crystallyn, Westerville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Had to switch rooms right away when we found hair in the bed and bathroom. And the AC stayed at 75 even when we tried to lower it to 70. And there were only two bath towels provided. Very uncomfortable and disturbing.
Stayed 1 night in Jul 2024

10/10 Excellent

Renae

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bed was very comfortable, and the breakfast was superb!
Stayed 1 night in Jul 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room very nice and clean
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024