6/10 Okay
Steven
29 Dec 2024
Disliked: Staff & service, amenities
This place seems to have gone downhill. They never cleaned my room even though when I left the room on the morning of my final full day I was mindful to remove the "do not disturb" tag AND housekeeping was cleaning the room directly across the hall (and another housekeeping cart was just down the hall). Is it cleaning by appointment only lol? Also, despite five attempts, the front desk was unable or unwilling to get my keyfob to work on the side door (you think they would have walked outside to check it themselves to make sure whether it worked or not, but I guess that would have been too much effort. Instead, they had the nerve to blame my keeping the fob near my phone/credit cards, BUT the fob worked on my room so that clearly was not the issue. Been staying there for many years, but maybe time for a change. I noticed a Fairfield Inn across the road.
Steven
Stayed 4 nights in Dec 2024