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Grand Cloudcroft Hotel

2.0 star property

Photo gallery for Grand Cloudcroft Hotel

Terrace/patio
Reception
Double King
Front of property
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • New Mexico Rails-to-Trails
    ‪19 min walk‬
  • Cloudcroft Ski Area
    ‪3 min drive‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬

Room options

View all photos for Double King

Double King

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Lodge at Cloudcroft

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (316)
The price is NZ$256
for 1 room
includes taxes & fees
8 May - 9 May
The Lodge at Cloudcroft

About the area

Cloudcroft

When you a stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 1 mi (1.6 km) from Trestle Recreation Area and 1 mi (1.7 km) from New Mexico Rails-to-Trails.

What's nearby

  • Sacramento Mountains Museum - 3 min walk - 0.3 km
  • Sacramento Peak Observatory - 4 min walk - 0.4 km
  • New Mexico Rails-to-Trails - 19 min walk - 1.7 km
  • Trestle Recreation Area - 20 min walk - 1.7 km
  • Cloudcroft Ski Area - 3 min drive - 3.7 km

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and a 24-hour front desk
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Table tennis

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 250 out of 315 reviews
Rating 8 - Good. 47 out of 315 reviews
Rating 6 - Okay. 12 out of 315 reviews
Rating 4 - Poor. 2 out of 315 reviews
Rating 2 - Terrible. 4 out of 315 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Stay in Cloudcroft

This was a great hotel to stay at. It’s new and feels like a lodge. The service was great and the location is perfect.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place - unhappy cook

Amazing place close to everything. This hotel is very cozy and offers 2 king size bed options; great for family trips. Very friendly and helpful staff. The only one that doesn't look thrilled to be there is the cook, seems bothered when you ask for food - other than that, it is very much worth it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Amenities
Staff was very friendly and helpful. Room was great
Stayed 1 night in Jan 2025

8/10 Good

Mitchell, Benton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and cozy property. It had a “lodge” feel and excellent staff. Central location in Cloudcroft, off of a well maintained central road. While breakfast is included, there is also a very nice restaurant next door. Very comfortable.
Stayed 2 nights in Nov 2024

10/10 Excellent

Leesa Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a brand new hotel. All modern decor and really nice features. The beds were very comfortable and really liked the 2 king size beds in the room. Convenient breakfast during weekdays. It also had a ping pong table that was fun to play.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian, Lubbock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

paula

Stayed 4 nights in Dec 2024

10/10 Excellent

Alexander, Cedar Park

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice place. I was pleasantly surprised by how nice this place was. Beautiful lobby, rooms were quiet and comfortable. Pretty sure this place had the cleanest linens and towels of any place I’ve ever stayed. Enjoyed the fireplace with my coffee in the morning. Will definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rocio

Stayed 1 night in Jan 2025

10/10 Excellent

Valentina, Roma

Travelled with family and small children
Liked: Property conditions & facilities
Beautiful hotel and very well managed!
Stayed 1 night in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Jan 2025

8/10 Good

Rex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with king beds, definitely enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family style stay

Our stay was very comfortable for the 8 of us with two rooms! Great having king beds instead of queens!! The hotel has fewer rooms which really gives it a home style feel and the breakfast was good enough to start the day with a very full satisfied feeling. One day the food was too salty to eat. The cook obviously had a bad day. I wish they had toast available otherwise very happy.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Cloudcroft

Nice resort-style hotel located within walking distance of central Cloudcroft. The hotel offered areas in the lobby and breakfast area for groups to congregate. The staff was friendly and efficient.
Stayed 1 night in Dec 2024

8/10 Good

Deepak

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Pretty bad breakfast . The pancakes were cold and hard as rock. Biscuit was half baked. It is not buffet but a guy at a window giving you one of the 5 items on the menu. The guy was grumpy. Rooms were clean ( newer facility). Front desk staff polite and nice. Place is conveniently located. So, if you dot are for the breakfast, this is a good option.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

8/10 Good

Samy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. The hotel price range is high in relation to the amenities available. However, it is clean and the management is kind.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Lincoln

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel with nice design elements. Had to call to get correct (Roku) remote for TV, and breakfast cook was grumpy. Minor things for sure. Overall, very nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ujwal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property and the staff was excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing water pressure for the shower! Everything was great but it was a little tough to get the heater dialed in. The unit seemed to think it was cooler in the room than it was, so it kept kicking on when it didn't need to. Possibly because it is right below a window and it was a low of 28*. The place is super clean and everything is pretty new as of my Dec 2024 stay. They have free parking in the lot or paid secure parking below in a locked garage. I have already recommended this place to a friend and I would stay here again.
Stayed 1 night in Dec 2024