Grand Cloudcroft Hotel

2.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Cloudcroft Hotel

Front of property
Double King
Terrace/patio
Reception
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • Sacramento Peak Observatory
    ‪4 min walk‬
  • Trestle Recreation Area
    ‪20 min walk‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬

Room options

Double King

  • Sleeps 4
  • 2 King Beds

Single King

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cloudcroft

When you a stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 1 mi (1.6 km) from Trestle Recreation Area and 1.7 mi (2.8 km) from New Mexico Rails-to-Trails.

What's nearby

  • Sacramento Mountains Museum - 3 min walk
  • Sacramento Peak Observatory - 4 min walk
  • Trestle Recreation Area - 20 min walk
  • New Mexico Rails-to-Trails - 3 min drive
  • Cloudcroft Ski Area - 3 min drive

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and a 24-hour front desk
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Table tennis

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 219 out of 274 reviews" "
Rating 8 - Good. 41 out of 274 reviews" "
Rating 6 - Okay. 10 out of 274 reviews" "
Rating 4 - Poor. 2 out of 274 reviews" "
Rating 2 - Terrible. 2 out of 274 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, well lit and right on the main road, so very convenient. But the walls were very thin, and the door to our room had no seal to keep the hall noise out. The floor above us was also thin as we could hear whenever someone above us walked across the floor, used the bathroom, etc. Also, though we always appreciate it when breakfast is included, it was sub-par.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the room was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Leisha, Duncan

Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Comfortable beds. Nice check in. Walking distance to Big Daddy’s restaurant which was good & affordable. Pool was not open yet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel with a lodge feel. I was not happy they charged us 20.00 to check in 1 hour early. Seems ridiculous since the place was for the most part empty and the rooms had been cleaned already. The way into the drop off/ lobby was scary because of the angle it sits.
Stayed 1 night in Oct 2024

10/10 Excellent

coy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Fern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is the only problem with this property. It is not fresh and offers frozen foods to microwave that are inedible.
Stayed 2 nights in Oct 2024

10/10 Excellent

lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Grand Cloudcroft Hotel was absolutely adorable! It is the perfect little mountain hotel. The staff was great and breakfast was yummy.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place that was walking distance to the town.
Stayed 1 night in Oct 2024

8/10 Good

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean and quiet. Breakfast was lacking.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful, lot of nice details, espacios, the bed was very comfortable. Definitely come back soon!
Stayed 1 night in Oct 2024

10/10 Excellent

JUDY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back!
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
es un hotel nuevo muy bonito
Stayed 1 night in Oct 2024

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short and sweet
Our short stay was incredible, what I really loved was the ceiling fan in room, that was sufficient enough for us, no hotel that we have stayed at has those. Did not disappoint.
Stayed 1 night in Oct 2024

10/10 Excellent

Debbi Harguess-

Liked: Cleanliness, staff & service, property conditions & facilities
WE liked the cleanliness of the entire facility. The staff were very helpful and polite. The breakfast, which we usually do not do at hotels, was very good! Only negative was lack of shelf for personal toiletries in bathroom which was amazing, otherwise.
Stayed 4 nights in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable, well priced.
Stayed 2 nights in Oct 2024

6/10 Okay

victor

Travelled with family
Disappointed
Usually a good place to stay, but this time the room was dirty. The floor is loose and noise. The walls are paper thin and could hear everything from the next room.
Stayed 1 night in Sep 2024