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Grand Cloudcroft Hotel

2.0 star property

Photo gallery for Grand Cloudcroft Hotel

Front of property
Reception
Double King
Terrace/patio
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1207 James Canyon Hwy, Cloudcroft, NM, 88317
  • Sacramento Mountains Museum
    ‪3 min walk‬
  • Sacramento Peak Observatory
    ‪4 min walk‬
  • New Mexico Rails-to-Trails
    ‪19 min walk‬
  • Alamogordo, NM (ALM-White Sands Regional)
    ‪37 min drive‬

Room options

View all photos for Double King

Double King

Double King

  • Sleeps 4
  • 2 King Beds

View all photos for Single King

Single King

Single King

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

The Crofting Inn

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (612)
The price is NZ$302
for 1 room
includes taxes & fees
17 Mar - 18 Mar
The Crofting Inn

About the area

Cloudcroft

When you a stay at Grand Cloudcroft Hotel in Cloudcroft, you'll be in the mountains, within a 5-minute walk of Sacramento Mountains Museum and Sacramento Peak Observatory. .This hotel is 1 mi (1.6 km) from Trestle Recreation Area and 1 mi (1.7 km) from New Mexico Rails-to-Trails.

What's nearby

  • Sacramento Mountains Museum - 3 min walk
  • Sacramento Peak Observatory - 4 min walk
  • New Mexico Rails-to-Trails - 19 min walk
  • Trestle Recreation Area - 20 min walk
  • Cloudcroft Ski Area - 3 min drive

Getting around

  • Alamogordo, NM (ALM-White Sands Regional) - 37 min drive

Restaurants

  • ‪Mad Jack's Mountaintop Barbecue - ‬13 min walk
  • ‪Cloudcroft Brewing Company - ‬3 min walk
  • ‪Dave's Cafe - ‬14 min walk
  • ‪Big Daddy's Diner - ‬4 min walk
  • ‪Burro Street Bakery - ‬13 min walk

About this property

Grand Cloudcroft Hotel

Hotel in Cloudcroft with free breakfast and a 24-hour front desk
Grand Cloudcroft Hotel offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers.

This Cloudcroft hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 50 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, an elevator, and a water dispenser. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 13 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Table tennis

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 20.00

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

Property is also known as

Grand Cloudcroft Hotel Hotel
Grand Cloudcroft Hotel Cloudcroft
Grand Cloudcroft Hotel Hotel Cloudcroft

Grand Cloudcroft Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 232 out of 290 reviews
Rating 8 - Good. 43 out of 290 reviews
Rating 6 - Okay. 10 out of 290 reviews
Rating 4 - Poor. 2 out of 290 reviews
Rating 2 - Terrible. 3 out of 290 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Disliked: Staff & service
Greed
I went to check in. They wanted another 100 dollar charge for incidental charges and any damage we might do. We paid for the room last month. The hotel would not let us stay the night. Julie, the manager, said they would cancel the room and refund the charge.
Stayed 1 night in Nov 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and clean. Would stay at again if I’m back in cloudcroft.
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, very clean, room smelled fresh
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This hotel was one of the best I’ve stayed in in Cloudcroft. Very clean, close to everything. Would definitely stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10!!! Wonderful hotel, very clean and organized, the folks working there were so nice and helpful. Will be back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carson

Beautiful
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cozy hotel
Stay was fantastic. Hotel is super welcoming, both the staff and the ambiance. Comfortable and cozy. Room was large with 2 comfy king beds, shower was a large walk in one. Very clean. Breakfast area is very cute with a great hot breakfast and good coffee! Little nooks everywhere with games and comfy chairs. Outside patio has a fire pit and seating that is nice. Really enjoyed our stay. Will most definitely stay again.
second floor area leading to balcony sitting area
Hotel
View from parking lot to park across the street
View from second floor balcony
Stayed 2 nights in Nov 2024

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. I was surprised at the double king option; very rare find these days. Only stayed one night so I didn’t get to take advantage of all amenities. Would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful mountain location
Very clean, modern property right in the mountains. Breakfast was good but one person making everything and serving so a bit much. Rooms are good sized and the bathrooms nice as well. Great shower! You can walk up the hill to the brewery. And a roaring wood fire greeted us in the lobby when we arrived.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean and reasonably priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and cozy. The breakfast was on point!
Stayed 1 night in Nov 2024

8/10 Good

Barb

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cloudcroft is a fun small town. The hotel was close to places to browse. Not in the middle so it was relaxing.
Stayed 2 nights in Oct 2024

6/10 Okay

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, well lit and right on the main road, so very convenient. But the walls were very thin, and the door to our room had no seal to keep the hall noise out. The floor above us was also thin as we could hear whenever someone above us walked across the floor, used the bathroom, etc. Also, though we always appreciate it when breakfast is included, it was sub-par.
Stayed 1 night in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and the room was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Leisha, Duncan

Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Oct 2024

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel. Comfortable beds. Nice check in. Walking distance to Big Daddy’s restaurant which was good & affordable. Pool was not open yet.
Stayed 3 nights in Oct 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel with a lodge feel. I was not happy they charged us 20.00 to check in 1 hour early. Seems ridiculous since the place was for the most part empty and the rooms had been cleaned already. The way into the drop off/ lobby was scary because of the angle it sits.
Stayed 1 night in Oct 2024

10/10 Excellent

coy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Fern

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast is the only problem with this property. It is not fresh and offers frozen foods to microwave that are inedible.
Stayed 2 nights in Oct 2024