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DoubleTree by Hilton Hotel Chattanooga Downtown

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel Chattanooga Downtown

Step into our inviting lobby, featuring a grand staircase and comfortable seating areas.
DoubleTree by Hilton hotel features a modern design with a prominent vertical element and a covered entrance.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a staircase to the mezzanine level.
Relax in a spacious living area with a high ceiling, comfortable seating, and large windows offering a view.
Relax by the pool, where guests can swim laps or unwind on lounge chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
407 Chestnut St, Chattanooga, TN, 37402
  • Tennessee Aquarium
    ‪6 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪16 min drive‬

Room options

View all photos for Suite, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(65 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(52 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Chattanooga

Located in Chattanooga (Downtown Chattanooga), DoubleTree by Hilton Hotel Chattanooga Downtown is within a 15-minute walk of Tennessee Aquarium and University of Tennessee at Chattanooga. .This hotel is 4.6 mi (7.4 km) from Ruby Falls and 12.6 mi (20.3 km) from Hamilton Place Mall.

What's nearby

  • Creative Discovery Museum - 2 min walk - 0.2 km
  • Tennessee Aquarium - 6 min walk - 0.6 km
  • University of Tennessee at Chattanooga - 12 min walk - 1.1 km
  • Chattanooga Convention Center - 14 min walk - 1.2 km
  • Chattanooga Choo Choo - 3 min drive - 2.5 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 24 min drive

Restaurants

  • ‪Mellow Mushroom - ‬6 min walk
  • ‪Taco Mac Chattanooga - ‬4 min walk
  • ‪Hair of the Dog Pub - ‬9 min walk
  • ‪Agave & Rye - ‬7 min walk
  • ‪Ruby Sunshine - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Chattanooga Downtown

Hotel with free local shuttle, a short walk to Tennessee Aquarium
DoubleTree by Hilton Hotel Chattanooga Downtown offers 186 accommodations with MP3 docking stations and safes. Beds feature down comforters. 49-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 186 guestrooms featuring refrigerators and microwaves. 49-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Chattanooga? This hotel has 15738 square feet (1462 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM.
DoubleTree by Hilton Hotel Chattanooga Downtown has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, uncovered parking on site (USD 25 per night)
  • Limited on-site parking (max 2 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; USD 18 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)

Business services

  • 11 meeting rooms
  • 15,738 square feet of conference space
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 7.95 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD 125.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 12 to October 01
Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chattanooga DoubleTree
DoubleTree Chattanooga
DoubleTree Hilton Chattanooga
DoubleTree Hilton Hotel Chattanooga
Hilton DoubleTree Chattanooga
DoubleTree Hilton Chattanooga Hotel

DoubleTree by Hilton Hotel Chattanooga Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1006 reviews
Rating 8 - Good. 232 out of 1006 reviews
Rating 6 - Okay. 109 out of 1006 reviews
Rating 4 - Poor. 47 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jada

Travelled with family
Liked: Staff & service
The stay was short, fine. However, the shower did not look clean and the blankets were incredibly thin.
Stayed 1 night in Apr 2025

10/10 Excellent

Kashyap

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

joyce

Stayed 2 nights in Aug 2024

10/10 Excellent

Will

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Alexis

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
There was no where near enough lighting in the rooms so it was very dark at night. The furniture in the room was pretty beat up. The mattress on the pull out bed in the couch was extremely thin and uncomfortable for the kids. They were sore every morning. The mattress on the king bed was uncomfortable. Definitely not what I would consider a 4-star hotel.
Stayed 4 nights in Mar 2025

2/10 Terrible

Kelli

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At check in the lady asked me if I just wanted to use the card on file. I said sure. I had walked in with just my id and a different card. Turns out you had to swipe the card so I asked her to change it & use the card I had. She didn’t know how. She went and got someone else. They tried to charge me $158.30 at this point. The room was already paid for. I am here for a follow up post surgery. I’m weak. I ended up standing there nearly 20-25 mins because they’re trying to fix it. It would have been nice to have the easy check-in like normal. The needs to be new mattresses. The beds are horrible, the bathrooms are out dated. Not worth the Hilton prices
Stayed 1 night in Mar 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel and great service

Great experience overall. It’s a beautiful hotel. It’s convenient and comfortable. Got a deal on the breakfast. I wish they would have had more fruit options and turkey sausage. While I didn’t get one, the omelette station is a nice touch. The service was perfect.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Stayed 3 nights in Mar 2025

6/10 Okay

Rodolfo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service for food was terrible
Stayed 1 night in Mar 2025

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice overnight stay!

It is a nice hotel with friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Sean

Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Travelled with partner
Great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Curtis, Olathe

Liked: Cleanliness, staff & service
The box spring was crushed in several places. We slept with our heads up hill. Staff did compensate us.
Stayed 1 night in Mar 2025

6/10 Okay

Daniel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Lackluster suite

The suite has one bathroom with no hot water. One of the three HVAC units did not work. The thresholds been rooms were torn up and the kids tripped over them. The other parts of the hotel were great.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, comfy bed and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had a nice and delicious dinner at the hotel restaurant The Grove. We had the crab cake and salmon, each dinner came with 2 sides and mouth watering little biscuits. The waitress was very nice and gave us time to look around and decide on what our choices would be. When we ordered our delicious meals arrived promptly. We had a jacuzzi room and the jacuzzi was gigantic, so nice to sore muscles. Our experience was fantastic and we will definitely be back.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the restaurant and bar closed early for some reason
Stayed 1 night in Feb 2025

8/10 Good

Janet

Stayed 1 night in Feb 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025