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The Ritz-Carlton Dallas, Las Colinas

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton Dallas, Las Colinas

2 bars/lounges, tapas bar
Lobby
Premier Villa, 1 King Bed, Non Smoking (Patio)
Indoor pool, outdoor pool, pool cabanas (surcharge), pool umbrellas
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
4150 N Macarthur Blvd, Irving, TX, 75038
  • Las Colinas Golf Course
    2 min walk
  • Irving Arts Center
    17 min walk
  • Irving Mall Shopping District
    3 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    14 min drive

Room options

Suite, 1 King Bed, Balcony, Golf View (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Premier Villa, 1 King Bed, Patio (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed, Tower

  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Transfer Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Transfer Shower)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa, 2 Double Beds, Patio

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Villa, 2 Double Beds, Patio

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 2 Double Beds, Non Smoking, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Double Beds, Non Smoking, Golf View

  • 51 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Balcony, Golf View

  • 98 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View, Tower

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View, Tower

  • 39 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Golf View, Tower (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Golf View, Tower (Mobility Accessible, Roll-in Shower)

  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Tower Deluxe, Club lounge access, Guest room, 1 King

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Tower Deluxe, Club lounge access, Guest room, 1 King

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Non Smoking, Golf View (Balcony)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Non Smoking, Golf View (Balcony)

  • 51 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 King Bed, Poolside (Poolside, Patio)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 1 King Bed, Poolside (Poolside, Patio)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Balcony, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Balcony, Golf View

  • 111 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Double Beds, Patio, Poolside

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Villa, 2 Double Beds, Patio, Poolside

  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Tower

49-inch flat-screen TV with cable channels, TV, pay films

Club Suite, 1 King Bed, Tower

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Roll-in Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Tower (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Villa, 2 Double Beds, Golf View (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Golf View, Tower (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Corner (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony, Tower (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Golf View, Corner (Corner, Balcony)

Room, 2 Double Beds, Golf View, Corner (Corner, Balcony)

Room, 2 Double Beds, Golf View, Corner (Corner, Balcony)

  • 39 sq m
  • Golf view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Tower (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

Villa, 1 King Bed, Balcony, Golf View (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Balcony, Corner

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Tower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Tower)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Tower)

Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Tower)

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed with Sofa bed, Golf View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Premier Suite, 1 King Bed with Sofa bed, Golf View

  • 70 sq m
  • Golf view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Club Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Villa, 1 King Bed, Non Smoking (Patio)

Premier Villa, 1 King Bed, Non Smoking (Patio)

Premier Villa, 1 King Bed, Non Smoking (Patio)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Villa, 2 Bedrooms

49-inch flat-screen TV with cable channels, TV, pay films

Club Villa, 2 Bedrooms

  • Golf view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Omni Las Colinas Hotel

Pool
Spa
Pet-friendly
Restaurant
4.6 out of 5, Wonderful, (1012)
The price is NZ$479
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Omni Las Colinas Hotel

About the area

Irving

With a stay at The Ritz-Carlton Dallas, Las Colinas in Irving (Las Colinas), you'll be within a 15-minute drive of Dallas Market Center and American Airlines Center. .This golf resort is 11.1 mi (17.8 km) from Gaylord Texan Convention Center and 12 mi (19.3 km) from Galleria Dallas.
View more Resorts in DallasOpens in a new window

What's nearby

  • Las Colinas Golf Course - 2 min walk - 0.2 km
  • Mandalay Canal - 4 min drive - 3.2 km
  • Toyota Music Factory - 4 min drive - 3.8 km
  • Mandalay Canal Walk at Las Colinas - 4 min drive - 3.9 km
  • Irving Convention Center - 5 min drive - 4.0 km

Getting around

  • Hidden Ridge Station - 4 min drive
  • West Irving Station - 9 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 14 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Pacheco Taco Bar - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬4 min drive
  • ‪Taqueria Moctezuma - ‬5 min drive

About this property

The Ritz-Carlton Dallas, Las Colinas

Suburban Irving resort in Las Colinas with a full-service spa
The Ritz-Carlton Dallas, Las Colinas offers 427 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 49-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 8 outdoor tennis courts, 4 indoor tennis courts, and a health club. An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa and Salon has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and thalassotherapy. The spa is open select days.
Stay in one of 427 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and a health club. This resort also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The resort also offers 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Irving? This resort has 80581 square feet (7486 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
OUTLAW Taproom - This bar specializes in American cuisine. Happy hour is offered.
Knife Italian - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
Bar Juniper - Onsite tapas bar. Open daily.
Campo Coffee & Provisions - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night)
  • Valet parking on site (USD 45 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 12-26 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • OUTLAW Taproom
  • Knife Italian
  • Bar Juniper
  • Campo Coffee & Provisions

Things to do

  • 4 indoor tennis courts
  • 8 outdoor tennis courts
  • Fitness classes
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Mini-fridge
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (80581 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Hot tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Smooth flooring in room
  • Thin carpet in room
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • No plastic coffee stirrers
  • Renovated entire property – January 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.900 percent destination fee will be charged
  • Resort fee: USD 45.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 26 per person
  • Self parking fee: USD 25 per night
  • Valet parking fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and a deadbolt lock

We should mention

The seasonal pool will be open from May to October
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Dallas Four Seasons Hotel
Four Seasons Dallas Irving
Four Seasons Hotel Dallas Irving
Four Seasons Hotel Irving
Irving Four Seasons
Four Seasons Hotel Dallas
Four Seasons Dallas

The Ritz-Carlton Dallas, Las Colinas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 427 reviews" "
Rating 8 - Good. 54 out of 427 reviews" "
Rating 6 - Okay. 29 out of 427 reviews" "
Rating 4 - Poor. 22 out of 427 reviews" "
Rating 2 - Terrible. 9 out of 427 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for two days before heading to Spain and Budapest. Out of other 5 star hotels this was the best luxury hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Lily

Stayed 7 nights in Jul 2024

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing and enjoyable as usual, the staff were attentive and helpful. The 2 things that were an issue were the loudness of the music at the pool and the replacement of a door and frame on the 5th floor two doors down from us that took 2 days to complete. The banging and drilling was very loud and relentless and we had no prior warning about it. With regards to the music played at the pool, I was talking on the phone before it started up for the day and actually had to finish the call as the person on the other end could not hear me. As this was durning the week and there were only 3 people at the pool it would have been much more pleasant if the music had been softer.
Stayed 5 nights in Jun 2024

10/10 Excellent

JENNIFER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was not open this time of year
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for family. the only negative was tuve construction around the pool but certainly will be even better when finished. loved it . amazing workout facility and spa
Stayed 3 nights in Jun 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made this one of the most memorable stays I’ve ever had away from home. The turn down service, the room service, opening doors for guests, just their willingness to please you and make you feel like royalty. I am so grateful for their service.
Stayed 2 nights in May 2024

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Andres

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and excellent quality!
Stayed 4 nights in May 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
Our stay with the Ritz Carlton Las Collinas was so enjoyable. The property is beautiful and the staff was so willing to go above and beyond to make the experience a pleasure. We will be staying at this hotel when we travel to Dallas.
Stayed 2 nights in May 2024

6/10 Okay

Sarah

Stayed 1 night in May 2024

4/10 Poor

Suzanne

Stayed 2 nights in Apr 2024

10/10 Excellent

Savanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous property!
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Joanne

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing that the swimming pool was unable to be used due to construction. Limitations for children at the property
Stayed 1 night in Apr 2024

8/10 Good

Megan, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were delayed from DFW due to the airport shutting down due to weather and Tabatha at the front desk was very an accommodating and very friendly! If I’m ever in the Dallas area I would definitely stay there again
Stayed 1 night in Apr 2024

10/10 Excellent

Esther

Stayed 1 night in Mar 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Woke up early in the morning to jack hammering. Entire place is under construction - couldn't go outside - scheduled massage and spa closed - massage is in vacant hotel room. No disclosure about construction activity. Basically no amenities. Should be closed until construction is complete!
Stayed 1 night in Mar 2024

10/10 Excellent

Zora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

kayla

Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Barry, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and terrific, warm service
Stayed 1 night in Feb 2024

10/10 Excellent

Henry

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and great quality
Stayed 2 nights in Feb 2024

10/10 Excellent

Subhi

Liked: Cleanliness, staff & service
Excellent stay. There was construction during our stay but that did not really affect our stay. The only negative aspect was that at no point were we told there was resort fees (and you wouldn’t expect them especially when the facilities were closed for construction) but on check out it was mentioned for the first time that we had $45 for each day. Obviously very disappointing as otherwise it was a great stay.
Stayed 2 nights in Feb 2024