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Novotel Köln City

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Köln City

Sauna
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Fitness facility

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Bayenstr. 51, Cologne, NW, 50678
  • Chocolate Museum
    9 min walk
  • Hay Market
    15 min walk
  • Old Market
    18 min walk
  • Cologne (CGN-Cologne - Bonn)
    12 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Holiday Inn Express Köln-Mülheim, an IHG Hotel
Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.2 out of 5, Very good, (1000)
The price is NZ$233
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express Köln-Mülheim, an IHG Hotel

About the area

Cologne

With a stay at Novotel Köln City, you'll be centrally located in Cologne, within a 5-minute drive of Cologne Cathedral and Chocolate Museum. .This family-friendly hotel is 14.8 mi (23.9 km) from Phantasialand and 1.4 mi (2.3 km) from Musical Dome.

What's nearby

  • Chocolate Museum - 9 min walk - 0.8 km
  • Old Market - 18 min walk - 1.5 km
  • Musical Dome - 3 min drive - 2.3 km
  • Cologne Cathedral - 3 min drive - 2.5 km
  • LANXESS Arena - 5 min drive - 3.8 km

Getting around

  • Cologne Süd Station - 4 min drive
  • Severinstrasse U-Bahn - 8 min walk
  • Cologne - Bonn Airport (CGN) - 12 min drive

Restaurants

  • ‪Löwen Kaffee - ‬7 min walk
  • ‪Bürgerhaus Stollwerck - ‬3 min walk
  • ‪Hayati - ‬7 min walk
  • ‪Fisch Hembsch - ‬7 min walk
  • ‪Haus Müller - ‬5 min walk

About this property

Novotel Köln City

Family-friendly Cologne hotel in Old Town Cologne with a fitness center
Novotel Köln City offers 222 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 222 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Novo2, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cologne? This hotel has 2745 square feet (255 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novo2 - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Novo2

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Sauna

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (2745 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Novotel City Koeln
Novotel Koeln
Novotel Koeln City
Novotel Koeln City Cologne
Novotel Koeln City Hotel
Novotel Koeln City Hotel Cologne
Cologne Novotel
Novotel Cologne
Novotel Hotel Cologne
Novotel Hotel Koeln City
Novotel Köln City Hotel Cologne
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City
Novotel Köln City Hotel
Novotel Köln City Cologne
Novotel Köln City Hotel Cologne

Novotel Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 398 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 26 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Location was good
Stayed 1 night in Aug 2024

10/10 Excellent

Leomar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family
Great hotel near the Rhine river. Very spacious and comfortable rooms. Staff was very friendly and helpful. Great breakfast buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Younus

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank goodness
Stayed 2 nights in Aug 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One day stay.
Very pleasant one day stay.Good location.Easy access to City Centre. approximately 15 min. walk.Very good service. Car park not free - 20 Euro per day
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really helpful and professional reception staff. They gave us adjoining rooms as requested and came up to unlock the door between them.
Stayed 1 night in Aug 2024

8/10 Good

Andrea, Bogota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, you can go to the main attraction walking or take the bus, your choice. Dinner was not the best and overpriced, better to go out and enjoy a better meal same price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. Perfect Family stay
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Will not stay again
The reception was not helpful, we drove far away to the hotel and found the car park was no space. I asked the reception what should we do and he told me to find another car park by ourselves or wait at the car park! Finally we waited for 1 hour and not yet started our dinner. Also, the reception didn’t tell me the check out time, when I asked him and he was unwilling to tell. We stayed for 2 nights and asked for room cleaning in the second day morning. After we backed to the room, only the beds were tidy up, the toilet didn’t clean, and lack of facial paper. When I went down to ask for it, the reception said he don’t know English! Last but not least, when we left the car park, the bar code didn’t work! We need to go up and down to change the bar code, finally the bar code still not worked and we needed to ring the bell. What are bad experiences 😔😔😔
Room is small but it’s okay for family of 3.
Stayed 2 nights in Aug 2024

10/10 Excellent

onur

Stayed 2 nights in Jul 2024

8/10 Good

asiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel is excelent in every way - rooms, kind staff and delicious breakfast. One thing that could be improved is that guest should not pay for parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place, affordable parking and clean room
Stayed 2 nights in Jul 2024

6/10 Okay

Albert

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jian, Potsdam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room is a little small but decent. Restaurants and grocery stores are a little far
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Jun 2024

10/10 Excellent

Mario

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Sepehr

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families. Friendly staff and great breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The hotel staff is very friendly. The hotel is convenient to get to train station, church, chocolate factory etc. The room had everything we needed and was very clean. The breakfast is 24€ for an adult but they didn’t charge for the kids. I’m not sure what age the cut off is, but ours are 7. It is a fantastic breakfast though with everything you can think of. We’ve stayed here on multiple occasions and would stay again!
Stayed 1 night in Jun 2024

4/10 Poor

Avelino

Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Euros
Very good hotel with lovely staff especially in the bar. Couldn’t recommend this hotel enough
Stayed 3 nights in Jun 2024

6/10 Okay

Dmitrij

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Check-in was sad. There were no twin rooms, as i got in confirmation, but got upgraded to double room. Receptionist had no idea if we paid or not, i had to go and find it emails. city tax paper was given in German, even i find out on checkout there is one in English.
Stayed 2 nights in Jun 2024

4/10 Poor

Lourdes

Travelled with family and small children
Disliked: Staff & service, amenities
Uncomfortable beds, rude check in staff.
Stayed 5 nights in Jun 2024

6/10 Okay

Amaury

Travelled with family
Liked: Staff & service, property conditions & facilities
Good hotel but check the AC
Everything was ok except the AC was not working, or rather barely. I should have told them right away but did not. The location is quite good close to shops, restaurants, laundry and so much more. The river is right across. Everything else was fine!
Stayed 3 nights in Jun 2024