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Candlewood Suites Colonial Heights Fort Lee by IHG

2.5 star property

Photo gallery for Candlewood Suites Colonial Heights Fort Lee by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym

Explore the area

Map
15820 Woods Edge Road, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪7 min drive‬
  • Keystone Antique Truck and Tractor Museum
    ‪8 min drive‬
  • Virginia State University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Colonial Heights

Located in Colonial Heights, Candlewood Suites Colonial Heights Fort Lee by IHG is in the business district, a 4-minute drive from Swift Creek Mill Theatre and 7 minutes from Parker's Battery Park. .This hotel is 3.4 mi (5.5 km) from Point of Rocks Park and 4.8 mi (7.8 km) from MastRpieces Unlimited.

What's nearby

  • Southpark Mall - 7 min drive - 8.6 km
  • Keystone Antique Truck and Tractor Museum - 8 min drive - 9.3 km
  • Virginia State University - 9 min drive - 8.6 km
  • Iron Bridge Sports Park - 14 min drive - 12.6 km
  • Virginia Commonwealth University - 21 min drive - 29.2 km

Getting around

  • Petersburg Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min drive
  • ‪Taco Bell - ‬7 min drive

About this property

Candlewood Suites Colonial Heights Fort Lee by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Colonial Heights Fort Lee by IHG offers 82 accommodations with DVD players and safes. 35-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 35-inch flat-screen televisions with satellite programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Colonial Heights Fort Lee by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 55 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 55 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Colonial Heights
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Fort Lee
Candlewood Suites Fort Lee Hotel
Candlewood Suites Fort Lee Hotel Colonial Heights
Candlewood Suites Colonial Heights Fort Lee Aparthotel
Candlewood Suites Fort Lee Aparthotel

Candlewood Suites Colonial Heights Fort Lee by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 414 reviews
Rating 8 - Good. 117 out of 414 reviews
Rating 6 - Okay. 61 out of 414 reviews
Rating 4 - Poor. 36 out of 414 reviews
Rating 2 - Terrible. 27 out of 414 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Donald

Stayed 1 night in Nov 2024

2/10 Terrible

Eliana, lawrenceville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Impresentable . Las cortinas del baño tienen moho , el sillón todo pelado, el lava plato estaba suelto, enchufes mal puestos ¡peligroso si vas con niños!. El aire acondicionado estaba todo sucio, la sartén era para tirarla a la basura. El olor en los pasillos a mariguana y a sabe que… era insoportable. El precio… sobre valuado. Pague $140 por una noche 😳 pensando que era como otros hoteles de esta misma compañía pero nada que ver.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a great stay.
The first room we were put into had no heat and was 57 degrees. Curtains wouldn’t close, carpet wasn’t vacuumed. Moved to a second room and bathroom toilet dirty and wouldn’t flush in the morning. Sink faucet wasnt cleaned well. Overall felt dingy. Refrigerator made noise through the night and noisy trains through the night. We had a noise app on our phone and still could hear fridge and train. No price listed for dog and they charged $55. Highest ever paid.
Stayed 1 night in Nov 2024

6/10 Okay

Kenyonda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No smoke detector in my room.
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Lindenhurst

Liked: Cleanliness, property conditions & facilities
I have used this same hotel many times over the years when I am visiting and/or working the in Richmond/St. Petersburg area. However, this most recent visit was a disappointing in more than one way. First, the entire lobby area has an overpower acrid odor, like some noxious perfume was splashed all over, or perhaps the residue from some huge application of cleaning chemicals. It was hard to breath. Second, the immediate area seemed to have a lot of vagrants walking around, loitering, etc. The large gas station across the parking lot said they were having to take more security precautions because if it. Third, on my last night of this visit, whoever was in the room above mine was making a great commotion until around 3AM. Sounds like a combination of a loud domestic quarrel and a construction zone. My calls to the night manager seemed to have no effect. I was neatly ready to check out and find a different hotel. I will be looking harder at alternative hotels in the area for my next trip there.
Stayed 5 nights in Nov 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Bad customer services
The front desk staff was very rude and will not use this hotel again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kareem

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price the rooms are amazing.
Stayed 1 night in Sep 2024

6/10 Okay

Bukenya

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2024

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fee for late check in
It’s was good just a lil dessapointed bevause I got charged a late check in for doing a check in at 10pm when I booked the hotel an hour prior and I wasn’t informed of the $50 fee.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the floor was not clean. Everything else was great.
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Just what we wanted. Comfort.
Stayed 1 night in Jul 2024

10/10 Excellent

Ira J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great maintenance staff he brought me a new tv in the box to the , because the tv went out. And the staff assisted in directing me in the area.
Stayed 2 nights in Jun 2024

6/10 Okay

Deanna

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
The front desk staff were very nice and got us checked in quickly. The room was spacious and met our needs but it smelled like wet dog and stale smoke. The room was a little shabby but served its purpose.
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish this hotel would provide breakfast for the price you pay for other hotels. Also please just get an ice machine. You have to go to the front desk to get ice.
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There were different staff members daily. Some were polite, some were not trained, and some very rude...managers. The hotel is located next to a train track and the train passes very often with horn sounding. The facilities are not up to date. The laundry room is in the same room as gym. There is no room service!! Unless extended stay and that is once a week. If you want anything fresh, you have to bring your own towels downstairs to replace them!!! And you have to dump your own trash. On our last night, the fire alarm sounded causing people to leave their rooms. I asked the front desk what was happening and it was a water heater issue! We all went back up. We were leaving early the next morning and the fire alarm sounded again at 7am!! I would be upset if I was sleeping in. And it wasn't resolved the night before. The morning staff didn't even know the issue! We won't be staying here again.
Stayed 3 nights in May 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Fire alarm went off multiple times overnight.
Stayed 1 night in May 2024

2/10 Terrible

Michael

Travelled with family
I booked a double bed. They only had a single bed. I could not request a refund since my money was tied up. I had to sleep in floor. Just had hip surgery and it is really hurting. I request some sort. of refund for the inconvenience
Stayed 1 night in Apr 2024