4/10 Poor
Jeremy
Travelled with family
28 Nov 2024
Liked: Cleanliness
Disliked: Staff & service
Pros: Nice lounge area, good breakfast.
Neutral: Room was okay. Starting to become outdated but it was fine.
Cons: $75 pet fee for one night, one small dog. Bathroom was cramped. Constant high-pitched noise coming through the ceiling in the room - had to blast a sound machine to drown out the noise. Hot tub was cold, and when we asked for the heat to be turned on we were told the maintenance man would come. He never did. Pool was also cold - no reason for an indoor pool at a large hotel to not be at least a little bit heated. It was difficult to find a table to sit at for breakfast and we had to eat on a dirty table. One of the elevators was out of service and the other was slow and rickety.
For well over $200 for one night, I'd expect better.
Jeremy
Stayed 1 night in Nov 2024