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Hotel Polaris

4.5 star property

Photo gallery for Hotel Polaris

Couples treatment room(s), body treatments, aromatherapy
Suite, Balcony, Mountain View | Terrace/patio
Property amenity
Suite, Balcony, Mountain View | Living area
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
8989 N Gate Blvd, USAF Academy, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Western Museum of Mining and Industry
    ‪11 min walk‬
  • Ford Amphitheater
    ‪4 min drive‬
  • Colorado Springs, CO (COS)
    ‪32 min drive‬

Room options

View all photos for Club Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Mountain View

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (ADA)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (ADA)

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Balcony, Mountain View

Suite, Balcony, Mountain View | Living area

Suite, Balcony, Mountain View

  • 77 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Superintendent)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Superintendent)

  • 120 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View

  • 79 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View (ADA)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Mountain View (ADA)

  • 82 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Mountain View

  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View)

Room, 1 King Bed, Mountain View (Partial View)

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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The price is NZ$175
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About the area

USAF Academy

Located in USAF Academy, Hotel Polaris is in the mountains, within a 15-minute walk of US Air Force Academy and Western Museum of Mining and Industry. .This family-friendly hotel is 1.6 mi (2.6 km) from Ford Amphitheater and 8.2 mi (13.1 km) from UCHealth Memorial Hospital North.

What's nearby

  • US Air Force Academy - 8 min walk - 0.7 km
  • Western Museum of Mining and Industry - 11 min walk - 1.0 km
  • Ford Amphitheater - 4 min drive - 2.7 km
  • Great Wolf Lodge Water Park - 6 min drive - 6.9 km
  • Garden of the Gods - 17 min drive - 21.9 km

Getting around

  • Colorado Springs Airport (COS) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Loyal Coffee - ‬6 min drive
  • ‪The Summit Interquest - ‬5 min drive

About this property

Hotel Polaris

Luxury hotel with 3 restaurants and a full-service spa
Hotel Polaris offers 375 accommodations with minibars and safes. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This USAF Academy hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center, a seasonal outdoor pool, and in-room fitness.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 375 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center, a seasonal outdoor pool, and in-room fitness. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy American cuisine at Pamelas, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in USAF Academy? This hotel has 26000 square feet (2415 square meters) of space consisting of a conference center and 6 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Pamelas - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Doolies - This family restaurant specializes in Fusion cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Aviator Rooftop Lounge - This rooftop bar specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Thunderbird Bar - Overlooking the pool, this lobby lounge serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 35.00 per day)

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 40.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Pamelas
  • Doolies
  • Aviator Rooftop Lounge
  • Thunderbird Bar

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Bike parking
  • Table football
  • Full-service spa
  • Private picnics
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • High chair
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (26000 square feet of space)
  • Meeting rooms - 6

Outdoors

  • BBQ grill(s)
  • Firepit
  • Nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift
  • Lift door width (centimetres): 140
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 81

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Couples dining
  • Fireplace in reception
  • Games
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – December 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Other gym equipment
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Streaming fitness classes
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 55.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.46 per accommodation, per night
  • Service fee: 5.41 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from April 01 to September 30
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel Polaris Hotel
Hotel Polaris USAF Academy
Hotel Polaris Hotel USAF Academy

Hotel Polaris Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 35 out of 45 reviews
Rating 8 - Good. 7 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 1 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Itzel, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , they have an awesome bar “ The Aviator” the bar staff is also great and very friendly. The views to the mountain are incredible and super specious room !
Stayed 1 night in Nov 2024

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday celebration at Polaris
We stayed at the new Polaris hotel last weekend. The hotel is beautiful and we loved all the art and colors chosen. Had a delicious meal in Pamela's, and 2 of our party flew the 737 Max simulator. A great time all the way around!
Stayed 1 night in Nov 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful place in a beautiful location. However was given a very partial Mountain View room after booking and paying the price of a mountain room. Was really more of a city view. Very disappointed. Also the Elevator is not centrally located and had to walk the entire length of the hotel to get to our rooms and back. But overall the hotel was very nice with exceptional amenities.
Stayed 1 night in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Awaited Polaris Hotel
We were very excited to stay in the new Polaris Hotel. The rooms were very nice and clean and new. We loved the decor in the room which reflected the various icons of the Air Force Academy. Every amenity and comfort have been well thought out, and it was first-class! We enjoyed our stay and plan to frequent the hotel again in the near future!
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
It was very nice and two of the servers Luck and Coliene stood out in excellence
Stayed 2 nights in Nov 2024

8/10 Good

mark

Liked: Cleanliness, staff & service, room comfort
Close but not quite there.
The property was beautiful and spotless. Beds very comfortable. Staff was friendly and halpful. However , water in bathroom was not hot. Padtries at coffee shop were stale and overpriced. Dinner at Pamelad was ok but should be better for the price. Food was not hot when delivered to table. None of the bars had coffee so no coffee drinks available.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very impressed.
Amazing stay. Everyone was so friendly and ready to help, right from the moment we came up to the door. The room was very comfortable, and definitely clean! The hotel is new, so everthing was definitely it excellent condition. The beds were very comfortable and the shower and bathroom very nice. I used the treadmills in the gym twice. Very good experience. They had apples and water, and clean towels. I saw a yoga area, and several other pieces of equipment. The view from the lobby and west facing rooms is so beautiful. A flawless view of the mountains. I saw a nice pool and cabanas and lounge chairs. They were all covered in a foot of snow during our stay, but it will be great in the warm weather. A cute teddybear sits on the bed, as well. I highly recommend this hotel.
Stayed 1 night in Nov 2024