2/10 Terrible
w b.
6 Nov 2024
Disliked: Cleanliness
Worst experience ever
We were very excited about going to our daughter’s army Boot Camp graduation. I reviewed a lot of hotels and VRBO and found this adorable little house. Upon arrival, we were very shocked. The house was hard to find, and they were several stray, cats, which we love animals, but it just seemed odd. Then when attempting to get into the house, the code did not work and we noticed several screens were broken, and the back door had a screen that was lifted and it looked like someone had broken in. Two or three cars parked out front of the house with loud music playing, and what appeared to be in apartment complex surrounding the home. Having veteran out of state plates, and no driveway, made us feel very uneasy. Upon calling Vrbo host, we were advised to lift the doormat to find the house keys. Yes they were there, but this certainly didn’t make us feel any more secure. We told the host of this time that we did not feel comfortable staying and they seem to be very understanding. I receive several text messages from them, which asked if they could go in and fix the problems during our reserved time.. I was very understanding and approved. We seem to be in agreement at that time and thankfully found a hotel that could take us in such short notice. Long story, kind of short, upon arriving home was advised that VRBO did not approve of any refunds even though they knew we did not stay there for the week, and they agreed the home needed to be repaired.
w b.
Stayed 4 nights in Sep 2024