2/10 Terrible
Jeweline
Travelled with family
14 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When my husband and I arrived we were told that they were going to add a $25 fee to our card even we paid online. It was a fee for if we smoked in the non smoking room or recked the bed. First off I paid for a non- smoking room because we are non-smokers and can’t stand the smell and I already have a breathing issue. So here were the issues besides that fee. We get into the elevator and immediately it reeked with weed smell to the point were you want to throw up, then the whole floor reeked in that smell. Next we walked into a room with the room key they gave us and the room they gave us to find that it was already occupied by someone else. Then the front desk said that there shouldn’t have been anyone in that room. The person in that room came down as we were down there to have his key renewed. The front desk seriously irritated me with the “oops we didn’t know” crap. Then finally once again back into the reeking weed smell elevator to a different floor also reeked of the same smell and into our new room. The bed was a metal type bed which made a loud sound every time you moved and got in and out of it. The smell from the hall was so bad that we had to put a bath towel down on the floor up against the door to try and block the smell. Then above all else people were loud in the hall and some freaking idiot decided to play there music as loud as possible for who knows how long while we were trying to sleep due to the fact it was nighttime and we had to be up at 3:00am.
Jeweline
Stayed 1 night in Dec 2024