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Comfort Suites Columbus West - Hilliard

2.5 star property

Photo gallery for Comfort Suites Columbus West - Hilliard

Reception
Exterior
Lobby
Suite, 2 Queen Beds, Non Smoking
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
5547 Keim Cir, Columbus, OH, 43228
  • Hollywood Casino
    ‪7 min drive‬
  • Greater Columbus Convention Center
    ‪10 min drive‬
  • Ohio State University
    ‪12 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Columbus

When you stay at Comfort Suites Columbus West - Hilliard in Columbus, you'll be in a shopping district, within a 15-minute drive of Greater Columbus Convention Center and Nationwide Arena. .This hotel is 8 mi (12.9 km) from Ohio State University and 10.3 mi (16.6 km) from Ohio Stadium.

What's nearby

  • Hollywood Casino - 7 min drive - 7.8 km
  • Greater Columbus Convention Center - 10 min drive - 14.6 km
  • Nationwide Arena - 10 min drive - 14.3 km
  • Ohio State University - 12 min drive - 13.0 km
  • Ohio Stadium - 13 min drive - 16.7 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Culver's - ‬9 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Comfort Suites Columbus West - Hilliard

Suburban hotel with free breakfast and a fitness center
Comfort Suites Columbus West - Hilliard offers 71 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Columbus West
Comfort Suites Hotel Columbus West
Comfort Suites Columbus West Hilliard Hotel
Comfort Suites Columbus West - Hilliard Hotel
Comfort Suites Columbus West Hilliard
Comfort Suites Hilliard
Comfort Suites Columbus West - Hilliard Columbus
Comfort Suites Columbus West - Hilliard Hotel Columbus

Comfort Suites Columbus West - Hilliard Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 404 out of 877 reviews
Rating 8 - Good. 300 out of 877 reviews
Rating 6 - Okay. 109 out of 877 reviews
Rating 4 - Poor. 36 out of 877 reviews
Rating 2 - Terrible. 28 out of 877 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janice

Travelled with family
Convenient location to Ohio State campus.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bobby

Stayed 1 night in Nov 2024

10/10 Excellent

malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malcolm Owen
It was a great deal for what I was doing, spending time in columbus for a few days with riends and family, the room had a view of the local ford dealership which was fine, it was not a problem, the room was comfortable the bedding was clean and comfortable, but lacked warmth, the breakfast was great with good service all around. lots of food options beyond the hotel. my only complaint would have to be the lack of tv channels, with upto date programming.
Stayed 3 nights in Nov 2024

10/10 Excellent

Zachary

Stayed 1 night in Nov 2024

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in was so rude. There was an elderly woman in front of us who they are lady had asked her if she wanted to be on the first second or third floor, and the elderly woman replied is there an elevator, and the lady at the reception desk answered her so rudely and said, of course there’s an elevator. It’s right there, well this was an elderly woman and I didn’t even see the elevator until I looked for it as well then our room keys didn’t work so we had to go get them recharged or get new ones and that was a problem for this girl as well. She obviously didn’t want to be at work and especially after someone has driven for 12 hours. The last thing I wanna do is have to deal with someone like her giving them a hard time.. And then check out wasn’t until 11 AM at 8:30 in the morning. Someone was vacuuming the hallway and hit our door with the vacuum. The vacuum noise alone Woke me up, but then when she was hitting the walls that was even worse. The only person who was nice was a guy who was working like midnights and we my daughter had forgotten her toothbrush. He was the only one that was nice. The continental breakfast was terrible the lady working in the restaurant area or kind of breakfast area said I have fresh sausage here and put it into the little craft and then when my daughter grabbed a piece of sausage for herself, she came and sat down and it was literally frozenOK we can microwave it. No big deal but this place just went downhill from the very begin
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and very clean. Staff was friendly and helpful The location was good for a quick one night stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Tim

Disliked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Rafid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrable place. Old .noise and poor customer service.
Stayed 2 nights in Oct 2024

6/10 Okay

Todd

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Karina

Stayed 1 night in Sep 2024

8/10 Good

Chuntaye, dayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jasmine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean!! Everyone friendly and nice!! Would definitely recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

harry

All in top shape
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was very cold and ice machine on first floor out of order. Staff very nice and helpful
Stayed 1 night in Sep 2024

2/10 Terrible

Kari-Allyn

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the most part
There were kids up above us keeping us up all night and awake at 7 a m.
Stayed 1 night in Sep 2024

10/10 Excellent

O'Sung

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Steven and Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay time
Stayed 1 night in Sep 2024

8/10 Good

Anthony

Good
Stayed 1 night in Sep 2024

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Always stay when im in the area or just need a get away
Stayed 1 night in Aug 2024

10/10 Excellent

sharath

Stayed 1 night in Aug 2024