Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Exterior
Free daily on-the-go breakfast
Lobby
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪9 min walk‬
  • Place, Polaris Fashion Place
    ‪19 min walk‬
  • Place, Alum Creek State Park
    ‪4 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Easton Town Center and Ohio State University. .This family-friendly hotel is 9.4 mi (15.2 km) from Columbus Zoo and Aquarium and 12 mi (19.3 km) from Ohio Stadium.

What's nearby

  • Topgolf - 9 min walk - 0.8 km
  • Polaris Fashion Place - 19 min walk - 1.6 km
  • Alum Creek State Park - 4 min drive - 5.2 km
  • Easton Town Center - 12 min drive - 18.4 km
  • Columbus Zoo and Aquarium - 16 min drive - 15.2 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Ikea Restaurant - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Quaker Steak & Lube - ‬16 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free breakfast and a fitness center
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1000 reviews
Rating 8 - Good. 266 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and the parking lot security was exceptional. The beds are way high and difficult to get in to.
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The only issue I had was that my room had a water leak in it from the a/c and instead of vacuuming up the water, they just put some 1x1 floor pieces over it but my room still had that dank smell of standing water. The staff and everything else was great.
Stayed 3 nights in Jul 2025

8/10 Good

Thomas

Stayed 1 night in Jul 2025

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing for kids very clean hotel
Stayed 2 nights in Jul 2025

8/10 Good

Ridge

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles, Chagrin Falls

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Easy check in. Very good room, bed, bathroom.
Stayed 1 night in Jul 2025

2/10 Terrible

David

Travelled with family and small children
Liked: Amenities
Truck got stolen
Stayed 3 nights in Jul 2025

4/10 Poor

Lona

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hallway and room smelled like weed. The shower curtain was hanging by a thread. There were stains all over our bed sheets. The breakfast was okay. Nothing special. The pool is nice for the kids. There is no hot tub, which was disappointing. If you’re going to spend this much for a hotel room, I’d recommend going somewhere else. We loved Drury, which is right down the street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leilani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Soft beds - quiet rooms. Would stay here agaib
Stayed 1 night in Jun 2025

10/10 Excellent

Meisha

Stayed 2 nights in Jul 2025

10/10 Excellent

Michele

Stayed 2 nights in Jul 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean! Friendly staff, good location for shopping
Stayed 1 night in Jul 2025

10/10 Excellent

Carrie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable beds. The pool was AWESOME! The front desk staff was so friendly especially the lady with the 8 month old(I forget her name) she was sooooo sweet.
Stayed 1 night in Jul 2025

6/10 Okay

Iryna

Stayed 3 nights in Jun 2025

10/10 Excellent

joni, Columbia City

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jun 2025

10/10 Excellent

Caitlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff!
Stayed 1 night in Jun 2025

8/10 Good

Vickie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

John, Maineville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before. Good value and love the breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities
No problems
Stayed 2 nights in Jun 2025

10/10 Excellent

Katrina

Stayed 1 night in Jun 2025