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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Lobby
Exterior
Free daily on-the-go breakfast
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included

Explore the area

View map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪9 min walk‬
  • Place, Magic Mountain Fun Center
    ‪16 min walk‬
  • Place, Polaris Fashion Place
    ‪17 min walk‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Flat-screen TV

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Hampton Inn & Suites Columbus Polaris
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, 1,010 reviews
The price is NZ$225
includes taxes & fees
8 Dec - 9 Dec
Hampton Inn & Suites Columbus Polaris

About the area

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be within a 15-minute drive of Ohio State University and Polaris Fashion Place. .This family-friendly hotel is 10.5 mi (16.9 km) from Easton Town Center and 12 mi (19.3 km) from Ohio Stadium.

What's nearby

  • Topgolf - 9 min walk - 0.8 km
  • Magic Mountain Fun Center - 16 min walk - 1.4 km
  • Polaris Fashion Place - 17 min walk - 1.5 km
  • Sharon Woods Park - 2 min drive - 3.1 km
  • OhioHealth Westerville Medical Campus - 3 min drive - 3.5 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Ikea Restaurant - ‬10 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Quaker Steak & Lube - ‬16 min walk
  • ‪McDonald's - ‬6 min walk

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Family-friendly hotel with free breakfast and a fitness center
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Reviews

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 541 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

Reviews

10/10 Excellent

Shelbi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for people with littles!

Clean room- although it could use some updating but just happy it was clean! Staff was amazing upon check in and out. Pool area was wonderful especially with littles! My only complaint was the pool had too much chemicals in it i think? It made our eyes burnt maybe we are just sensitive!! Overall a great stay and we will be back.
Stayed 1 night in Jul 2025

10/10 Excellent

Stanley

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Francielle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very clean, the beds are comfortable. It has a large, clean pool, and the hotel staff is very helpful. The breakfast was delicious, with something different every day.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amy

Stayed 1 night in Aug 2025

10/10 Excellent

Alohna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel breakfast was good and convenient
Stayed 1 night in Aug 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was very clean and rooms were spacious.
Stayed 1 night in Aug 2025

6/10 Okay

Stephen, Scottsdale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a bad smell like the last occupant was a wet dog. The fruit selection at breakfast was minimal at best. Most of the equipment in the exercise room did not function.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tonya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with a great pool and great breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Emese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well managed, everybody is helpful. Room was very clean and smelled fresh. I would choose this hotel again for my stay.
Stayed 1 night in Aug 2025

4/10 Poor

jeannette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was ok the staff upon arrival was not very nice to me. I have tried to call and talk to the assistant manager Todd but they won't put me through to him and I did let them know how Unhappy I was staying there. The people upstairs were very loud and making a lot of noisy banging after 10 pm ant night both nights my grandchildren and I stayed there. The smokers outside were very loud after 10 pm on Friday. Saturday night they were not so loud
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got in a little early and were able to check in and go swimming. That was great and refreshing. Good stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The room was clean. The front desk staff was wonderful and polite. The complimentary breakfast was very good. Overall it was a wonderful stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the road going to Montana

Was passing through on a roadtrip to Montana and to see family in Columbus. Very nice hotel, room was more spacious than I saw in the photos. Excellent breakfast with plenty of choices. The only downside was the AC in the room didn’t cool down as much. Everything else was top notch.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jamey

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with friendly staff
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
It was just ok. A little dated. No USB ports to charge any devices. When we called to the front desk asking about charging options “we can’t help ya”
Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Genessa, Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Stayed 1 night in Aug 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fitness room needs help but if that is not a priority it is a nice place to stay in a good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Excellent service and breakfast
Stayed 1 night in Aug 2025

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The cleanliness of the room was not up to par. The furniture has holes that were sewn and long hairs in the freezer that was also frozen over because someone had left the fridge open before we got there. Also we were not told housekeeping would enter our room to clean even though we booked 2 nights. I did not like that and thank that’s a crazy policy. Also 2 vehicles appeared to have gotten windows busted out. 1 on night one and 1 on night 2.
Stayed 2 nights in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Everything was in pristine condition.
Stayed 1 night in Aug 2025