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Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Exterior
Lobby
Free daily buffet breakfast
Indoor pool
Suite, 1 Bedroom | Living room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
8670 Orion Pl, Columbus, OH, 43240
  • Place, Topgolf
    ‪13 min walk‬
  • Place, Polaris Fashion Place
    ‪2 min drive‬
  • Place, Magic Mountain Fun Center
    ‪2 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

55-inch LED TV with cable channels, Netflix, Hulu

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

55-inch LED TV with cable channels, Netflix, Hulu

Suite, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

9.6 out of 10
Exceptional
(10 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility)

Suite, 1 King Bed, Accessible (Mobility)

Suite, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Accessible Bathtub, Non Smoking

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed, Kitchenette

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Queen Beds, Kitchenette

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Roll-in Shower

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
Drury Inn & Suites Columbus Polaris
Polaris
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,241 reviews
The price is NZ$254
includes taxes & fees
7 June - 8 June
Drury Inn & Suites Columbus Polaris

About the area

Columbus

With a stay at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG in Columbus (Polaris), you'll be a 3-minute drive from Polaris Fashion Place and 11 minutes from Tanger Outlets Columbus. .This hotel is 9.4 mi (15.2 km) from Columbus Zoo and Aquarium and 10.5 mi (16.9 km) from Bridge Park.

What's nearby

  • Topgolf - 13 min walk - 1.1 km
  • Polaris Fashion Place - 2 min drive - 1.8 km
  • Sharon Woods Park - 2 min drive - 3.2 km
  • Magic Mountain Fun Center - 2 min drive - 1.8 km
  • Cinemark Polaris 18 - 3 min drive - 2.5 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 21 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Ikea Restaurant - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪The Cheesecake Factory - ‬3 min drive

About this property

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a lazy river, an indoor pool, and a 24-hour fitness center.
Make yourself at home in one of the 104 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 650 square feet (60 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 9:30 AM on weekdays.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 650 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2011
  • Double-glazed windows
  • Renovated entire property - April 2026
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 8:00 AM to 9:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 255 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 63 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Cindy, Hilliard

Travelled with family and small children
Stayed 1 night in Mar 2026

10/10 Excellent

Mr Gatto Green

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s so great and friendly Hotel and a nice breakfast. It’s also is great for kids because the pool.
Stayed 1 night in Feb 2026

6/10 Okay

Shaquanne

Travelled with family and small children
Liked: Cleanliness, amenities
We recently stayed at this hotel after traveling from Wisconsin with our young children. Before booking, I specifically called to confirm they had connecting rooms available. I was told that connecting rooms were possible and that we would be in rooms 601 and 602. However, upon arrival, we were assigned rooms 601 and 603. While they were side by side, they were not actually connected, which was disappointing given that this was an important factor in choosing this hotel. Check-in took over 20 minutes, and one of our rooms was still being cleaned when we were checking in. Despite this delay, our request for a later checkout was denied. We were also not informed that the hotel was undergoing renovations. The downstairs hallways looked like a construction zone, and the main lobby had raw concrete floors. It would have been nice to know this ahead of time. The kids did enjoy the pool, which was a highlight for them. However, there was a very strong chlorine smell that left my eyes burning and made my stomach turn. The complimentary breakfast both smelled and tasted amazing, but unfortunately it was set up in the lobby area where construction was taking place, which made the experience less enjoyable. In the end, housekeeping did not arrive right at checkout time, so we weren’t rushed out the door. Overall, there were some positives, but the lack of communication about the renovations and the room situation made the stay more stressful than expected.
Stayed 1 night in Feb 2026

6/10 Okay

Andrea

Would not recommend unless traveling with kids or large groups.
Stayed 2 nights in Feb 2026

6/10 Okay

Phillip

Travelled with family and small children
Liked: Cleanliness, amenities
Room was clean and comfortable and the pool was great. Only problem we had was the hotel was being remodeled and there was no mention of this anywhere before we booked and that took away from the overall experience not to mention the breakfast area was setup on random tables because of the remodel.
Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026

8/10 Good

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

Matt

Stayed 1 night in Feb 2026

10/10 Excellent

chai d

Stayed 2 nights in Feb 2026

10/10 Excellent

Lynn

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Even though construction was going on in the lobby, they made the stay very comfortable. Rooms clean and lobby was magically put back together for breakfast
Stayed 1 night in Feb 2026

8/10 Good

Alejandro

Stayed 1 night in Feb 2026

8/10 Good

Denese

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff was friendly
Stayed 1 night in Feb 2026

8/10 Good

William, SouthCharleston

Nice room.
Stayed 1 night in Feb 2026

10/10 Excellent

alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is satisfied me ! Really enjoyed staying with the family for couple nights. 🙏
Stayed 2 nights in Jan 2026

8/10 Good

Elissa

Stayed 1 night in Jan 2026

8/10 Good

Sonya L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were out in a newly renovated room. It was beautiful and very spacious. Made our stay with 2 adults 3 kids very smooth. I always appreciate how clean everything is at this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

manivannan

Stayed 3 nights in Jan 2026

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were recently renovated, so they were very impressive- clean, spacious, and all new items! The staff was friendly, and we love the pool!
Stayed 1 night in Jan 2026

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Yoshinobu, Collierville

Liked: Cleanliness, amenities, property conditions & facilities
Family friendly.
Stayed 1 night in Dec 2025

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, remodeled room with welcoming staff and nice pool facility!
Stayed 1 night in Dec 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 1 night in Dec 2025

6/10 Okay

Valerie

Stayed 1 night in Dec 2025

6/10 Okay

Michelle

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hot tub was concreted in & small lazy river has no floats.
Stayed 1 night in Nov 2025