The room is quite pretty, with a modern bathroom, and a great location - minutes from the train station and a 1-minute walk to the main square. However, it lacks some amenities. There was a coffee machine, but no mini-fridge, no safe, and a bundle of heavy keys you had to carry with you, as it took multiple keys to get you in. There is no real staff, but someone that checked us in and then left. She pointed at the air conditioner and the wall module, but then failed to tell us where to find the remote to turn it on, which we didn't find until it was time to check out as it was in a drawer! One of the biggest drawbacks is that the window faced an alley that had extremely bright lights on overnight. We closed the shutters, but they were painted slightly open and basically the room was at the level of daylight all night long! Also, they refused to allow us to leave our bags, as most places do when you have an afternoon departure. When we pushed back, we agreed to be back by a certain time. 20 minutes ahead of time, we arrived back to find our luggage had been removed from the room by a different person! Turns out, he was the manager, and was watching the bags for us, as someone else had already checked in. He did ask us for honest feedback, and we gave him the above, and he was extremely nice, and didn't try to defend, and just said he hoped he would have the opportunity to do better. Before you book here, check to see if they've corrected the night shutters!