I spent 4 days in Copenhagen after a cruise. On the cruise I had a 'solo traveler ocean view room. When I walked into the WakeUp Copenhagen room, I was unhappily shocked. It was easily the tinest room I had ever stayed in. It felt I was in a nursery sized room. It was tiny. Based on the size of the room, I probably would not stay at this hotel again. Yes, I know I can pay more to get a larger room, but honestly, based on how small the standard room was, I would not want to take a chance that the larger room would actually be substantially larger.
The other big problem was the lack of ice availability. I have a warnout knee and often need to ice my knee at the end of the day because it is swollen. I truly resented having to pay for ice each day. It doesn't matter how much. On the cruise ship, there was a 4.95 service fee when I called room service for ice. Once they realized what I needed the ice for, the cruise company removed all the service fee. Each time at the hotel that I purchased 2 cups of ice, I told the guest serices representative what I needed the ice for each time I purchased ice. There was no comment. Those are 2 big reasons, why I will be unlikely to book a WakeUp hotel again. Another negative is the extreme use of technology. I want to deal with people, not computer screens
Positives include the cordial staff and the location of the hotel. Thank you.