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The Mallard Hotel

2.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mallard Hotel

BBQ/picnic area
Premium bedding, down duvets, memory-foam beds, individually decorated
Exterior
Game room
Game room

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
178 Five Points Dr, Copperhill, TN, 37317
  • Ocoee Adventure Center
    4 min drive
  • Raft One
    4 min drive
  • Ocoee River
    6 min drive

Room options

View all photos for Deluxe Studio, 2 Queen Beds, Mountain View

Premium bedding, down duvets, memory-foam beds, individually decorated

Deluxe Studio, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Design Studio, 1 King Bed, Kitchenette, Mountain View

Premium bedding, down duvets, memory-foam beds, individually decorated

Design Studio, 1 King Bed, Kitchenette, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Reid Ridge Lodge

Breakfast included
Free WiFi
Air conditioning
Parking available
3.9 out of 5, Good, (1001)
The price is NZ$188
for 1 night
includes taxes & fees
23 Jan - 24 Jan
Reid Ridge Lodge

About the area

Copperhill

When you stay at The Mallard Hotel in Copperhill, you'll be in the mountains, within a 5-minute drive of East Polk Public Library and Ocoee Adventure Center. .This hotel is 2.8 mi (4.5 km) from Ocoee River and 2.8 mi (4.5 km) from Raft One.

What's nearby

  • Ocoee Adventure Center - 4 min drive
  • Ocoee River - 6 min drive
  • Toccoa River Adventures - 6 min drive
  • Mercier Orchards - 17 min drive
  • Blue Ridge Scenic Railway - 20 min drive

Restaurants

  • ‪Hardee's - ‬6 min walk
  • ‪Pat's Kountry Kitchen - ‬8 min drive
  • ‪Rum Cake Lady - ‬6 min drive
  • ‪Papa's Pizza To Go - ‬6 min drive
  • ‪Burra Burra Riverside Dining - ‬6 min drive

About this property

The Mallard Hotel

Hotel in Copperhill with free breakfast
The Mallard Hotel offers 35 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. Accommodations have kitchenettes with microwaves. Bathrooms include showers and complimentary toiletries.

This Copperhill hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 43-inch Smart televisions come with satellite channels and Netflix. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchenettes. Your memory foam bed comes with down comforters and premium bedding. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a picnic area. This hotel also features charcoal grills and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include laundry facilities and a vending machine. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Billiards/pool table

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Down duvet
  • Heating
  • Memory-foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch smart TV
  • Hulu
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, private entrance

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Mallard Hotel Hotel
The Mallard Hotel Copperhill
The Mallard Hotel Hotel Copperhill

The Mallard Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 42 reviews" "
Rating 8 - Good. 8 out of 42 reviews" "
Rating 6 - Okay. 7 out of 42 reviews" "
Rating 4 - Poor. 2 out of 42 reviews" "
Rating 2 - Terrible. 5 out of 42 reviews" "

8.2/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Charlotte

Travelled with group
Disliked: Cleanliness, property conditions & facilities
We took one look at the room and the hotel and decided not to stay. It looked unsafe, not very clean and lobby wasn't finished. No one was on property to help us so we forfeited our money and left. The pictures on the internet made it look much nicer than it is.
Stayed 1 night in Oct 2024

6/10 Okay

Kimberly

Stayed 2 nights in Oct 2024

10/10 Excellent

Rogelio

Stayed 1 night in Aug 2024

8/10 Good

joshua

Liked: Property conditions & facilities, room comfort
Nice hotel for the price
My husband and I went for an anniversary.... For the price we paid, it was a very nice hotel. We were never. Able to access the lobby.Arcode never worked.We had to leave a day early to get back to the kids because of the hurricane but overall it was a decent hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

PETER

Travelled with partner
Disliked: Staff & service
I had problems with the TV and called . Never able to view according to her instructions. Screen would show technical difficulties, plus It would freeze up when we made a selection. Poor loading on Sunday morning. Never able to view anything Sunday mirning
Stayed 2 nights in Sep 2024

2/10 Terrible

Lisa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let the photos deceive you, this place is horrible. The customer service is even worse. They have attempted to update the property but whoever was doing the work must be 12 years old from the looks of it. The outside of the property is horrible and looks like a pay by the hour establishment. Bathtub in the room was disgusting along with the towels and washcloths they gave you to use. The towels I use on my car are better than the things they give you to use. Tv didn’t work and we called to get help and were told that someone would call us back but never heard a word from anyone. The cleaning people tried to come in before checkout and then an hour after checkout we received a call asking if we were extending our stay because the maid was unable to get in our room. TERRIBLE customer service. Overall disgusting hotel that I would never recommend to anyone.
Stayed 1 night in Aug 2024

8/10 Good

Renee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising nice stay!
Very nice stay at the Mallard! It was a last minute pick because our Airbnb cabin wasn’t going to be ready due to no power. For the cost I was very pleased! The rooms had been updated and looked really cute but mostly the bed and pillows were amazing!! We had a great rest that night! What was different and strange is that there was not an employee on property…….. sign outside the office says check your email for room and key code! Weird! Our code work first try so we had to go back and get phone number to get new code and were helped quickly.
Stayed 1 night in Jul 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Everything was clean and so nice!
Stayed 2 nights in Jul 2024

10/10 Excellent

Lonnita, Jackson

Stayed 1 night in Jul 2024

6/10 Okay

shawn

Liked: Cleanliness
Was basic lodging. No attendent, key less entry, nothing special.
Stayed 2 nights in Jul 2024

6/10 Okay

candace

Travelled with family
decor was very pretty. Need better breakfast, and new washcloths, those there now are rough!
Stayed 1 night in Jul 2024

8/10 Good

Felton

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute & clean. Definitely have their guests in mind. Right next door to a locals breakfast/lunch restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Carol, port st lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to get to McCaysville and Copperhill
Stayed 1 night in Jun 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a motel, not a hotel. The rooms have been updated, but they used a very cheap contractor and it shows everywhere. There was less than half a roll of toilet paper in the bathroom when i arrived. I Stripped the bed down to check for critters, it appeared to be clean, it had a full mattress protector, never the less my wife woke up covered in bites. Gaps under the door and the doors look like someone has tried to break into the room. I couldn't tell you anything about the staff because we literally didn't see anyone while we were there. Waste of $220. Do yourself a favor and drive 20-30 minutes to Blueridge GA and get a better quality room for the same price.
Stayed 1 night in Jun 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean & comfortable!
Stayed 3 nights in May 2024

6/10 Okay

Kimberley

Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t Judge a book by its cover
Don’t judge a book by its cover this hotel is quite nice they have been renovating the rooms and the staff is awesome the lady who takes care of everything her name is Dee not sure of the spelling but she is awesome help us with many things. Thanks
Stayed 1 night in May 2024

10/10 Excellent

Adriana

Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of "motel" looking on the outside, but dont judge a book by its cover!! The room was super clean and cozy and had everything we needed! Highly highly recommend. We'll definitely be staying again if we're around the area.
Stayed 1 night in Mar 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Pro's & Con's
Pros: Convenient location, friendly staff, comfortable beds, newer amenities in rooms, recently remodeled. Cons: Not a real breakfast, more like a few packaged snacks, walls are thin, television service/wi-fi was poor, low signal.
Stayed 3 nights in Mar 2024