Lovely upgrade to a family room instead of a small bunk room, however the employees failed to inform me that I was required to pay a lot more for the upgrade; I was extremely disappointed with this inconvenience. The TV’s cable was of very poor quality, the wifi would continuously give out on certain devices and the password is not given to any of the residents; instead must be implemented by the hotel’s staff member repeatedly. The pool was nice and clean, and the food was delicious and inexpensive. Overall, I believe that my time at Pearl Vista was comforting, however I’m mostly disappointed at the quality of staff and having to pay 17,000 pesos extra without being previously informed. I would recommend the staff to elaborate on the upgrade and its price, so any guests-like myself-will not be unpleasantly surprised at the total cost of their stay.