Hilton Knoxville

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Knoxville

Al fresco dining, open daily
Exterior
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping
  • Laundry
  • Parking available

Explore the area

Map
501 W Church Ave, Knoxville, TN, 37902
  • Tennessee Theatre
    4 min walk
  • Bijou Theater
    4 min walk
  • Knoxville Convention Center
    4 min walk
  • Knoxville, TN (TYS-McGhee Tyson)
    18 min drive

Room options

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Executive Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room,1 King Bed Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds, River View

  • River view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Parlor, King Murphy Bed and Sofa Bed

  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed Accessible (Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Knoxville

A stay at Hilton Knoxville places you in the heart of Knoxville, within a 15-minute walk of University of Tennessee and Neyland Stadium. .This hotel is 0.1 mi (0.2 km) from Charles Krutch Park and 0.2 mi (0.3 km) from East Tennessee History Center.

What's nearby

  • Tennessee Theatre - 4 min walk - 0.4 km
  • Knoxville Convention Center - 4 min walk - 0.4 km
  • Market Square - 6 min walk - 0.5 km
  • University of Tennessee - 9 min walk - 0.8 km
  • Neyland Stadium - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪J.C. Holdway - ‬3 min walk
  • ‪Nama Sushi Bar - Downtown Knoxville - ‬5 min walk
  • ‪Pete's Coffee Shop - ‬3 min walk
  • ‪Coffee & Chocolate - ‬4 min walk
  • ‪Yassin's Falafel House - ‬1 min walk

About this property

Hilton Knoxville

Hotel with a 24-hour fitness center, a short walk to University of Tennessee
Hilton Knoxville offers 320 accommodations with MP3 docking stations and safes. Beds feature premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 320 guestrooms featuring refrigerators and LCD televisions. Satellite programming and MP3 docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy southern cuisine at Marble City Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Knoxville? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Marble City Kitchen - This restaurant specializes in southern cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Firefly - Onsite bar. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Marble City Kitchen
  • Firefly

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms - 11

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in reception
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 65-inch LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 35
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Knoxville
Hilton Knoxville
Knoxville Hilton
Hilton Knoxville Hotel Knoxville
Knoxville Hilton Hotel
Hilton Knoxville Hotel
Hilton Knoxville Hotel
Hilton Knoxville Knoxville
Hilton Knoxville Hotel Knoxville

Hilton Knoxville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 816 out of 1365 reviews" "
Rating 8 - Good. 288 out of 1365 reviews" "
Rating 6 - Okay. 152 out of 1365 reviews" "
Rating 4 - Poor. 64 out of 1365 reviews" "
Rating 2 - Terrible. 46 out of 1365 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Anthony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no hot/warm water.
Stayed 2 nights in Sep 2024

6/10 Okay

Sean

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and walkable to many restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean room, great stay
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa, Gilbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to dinner and shops
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Abby

Stayed 2 nights in Aug 2024

10/10 Excellent

Meacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was super nice! The room was amazingly clean. Even after such a big game, it was quiet all night.
Stayed 1 night in Aug 2024

10/10 Excellent

Brennan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hilton close to the football stadium. The hotel was clean we felt safe. The staff was really friendly and helpful. We used the valet parking it was only 5 dollars more.
Stayed 1 night in Aug 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very convenient to downtown staff friendly. Parking was difficult and expensive. Trash in the parking garage
Stayed 3 nights in Aug 2024

10/10 Excellent

Bobby

Stayed 1 night in Aug 2024

8/10 Good

Masen

Travelled with family
Liked: Cleanliness, staff & service
The amenities could be better. The pool is way too tiny for such a large hotel and more pool chairs would be nice. Also, something in the elevator stating what floor the pool is on would be great.
Stayed 2 nights in Aug 2024

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekday Business Trip
Fit my needs very well. All staff very friendly would stay again for sure.
Stayed 2 nights in Aug 2024

8/10 Good

Sam A

Liked: Cleanliness, staff & service, amenities
I rated the property itself as "AVERAGE"...the ONLY REASON being the shower situation in my room...#1207. Had the old style HIGH bathtub WITH NO SAFETY MATS or grips in the bottom of tub...VERY DANGEROUS...especially for seniors, as myself. IF you are a senior considering a stay AT THIS HILTON, insist on getting a room with a walk-in shower.
Stayed 1 night in Aug 2024

10/10 Excellent

HUSEYIN

Was content with the hotel overall
Stayed 2 nights in Aug 2024

8/10 Good

Joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Aug 2024

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean, pool was nice, room was very comfortabl and the entire hotel was amazing. All employees were very accommodating and courteous, it was great customer service!
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Enjoyed our stay. They forgot to make our room up but other than that, nice stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

shepherd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024