When you stay at The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg in Gatlinburg, you'll be in a national park, within a 15-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. .This family-friendly hotel is 0.7 mi (1.2 km) from Gatlinburg Convention Center and 0.8 mi (1.2 km) from SkyPark.
What's nearby
Ripley's Aquarium of the Smokies - 11 min walk - 1.0 km
Anakeesta - 12 min walk - 1.0 km
Gatlinburg Convention Center - 14 min walk - 1.3 km
SkyPark - 15 min walk - 1.3 km
Gatlinburg Space Needle - 16 min walk - 1.4 km
Getting around
McGhee Tyson Airport (TYS) - 70 min drive
Restaurants
Ole Smoky Distillery - 16 min walk
Cliff Top Grill & Bar - 10 min walk
Anakeesta Smokehouse - 14 min walk
Loco Burro Fresh Mex Cantina - 14 min walk
Subway - 10 min walk
About this property
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Family-friendly hotel with 2 restaurants and a fitness center
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg offers 300 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 300 guestrooms featuring refrigerators and MP3 docking stations. Rooms have private balconies. 42-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Gatlinburg? This hotel has 25000 square feet (2323 square meters) of space consisting of conference space and 14 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: WiFi (USD 9.95)
Available in some public areas: Free WiFi
Parking and public transport
Uncovered self parking on site (USD 15.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking available
On-site parking includes off-street options
Food and drink
Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16.95 for adults and USD 6.95 for children
2 restaurants
1 bar
Room service available
Things to do
Children's pool
Fitness centre
Indoor pool
Playground
A hot tub
Family friendly
Children's pool
Free cots/infant beds
Indoor pool
Laundry facilities
Playground
Fridge
Water slide
Conveniences
ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Porter/bellhop
Tour/ticket assistance
Wedding services
Business services
Conference space (25000 square feet)
Meeting rooms - 14
Outdoors
Garden
Picnic area
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Phone accessibility kit
Step-free path to entrance
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Fireplace in reception
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Down duvet
Free cots/infant beds
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
42-inch LCD TV
MP3 dock
Films for purchase
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Fridge
More
Desk
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 16.95 for adults and USD 6.95 for children
Fee for in-room wireless internet: USD 9.95 (rates may vary)
Uncovered self parking fee: USD 15.00 per night (in/out privileges)
Pet fee: USD 50 per pet, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Gatlinburg Park Vista
Gatlinburg Park Vista DoubleTree
Hilton Gatlinburg Park Vista
Park Vista DoubleTree Hilton
Park Vista DoubleTree Hilton Gatlinburg Hotel
Vista DoubleTree Hilton
Vista DoubleTree Hilton Hotel
Park Vista DoubleTree Hilton Hotel Gatlinburg
Park Vista DoubleTree Hilton Gatlinburg
The Park Vista a DoubleTree by Hilton Gatlinburg
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Hotel
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This hotel was once magnificent — years ago. Still has an amazing location. Can’t change the Smokies. But the hotel is aged and seems uncared for. Carpets are dirty. My ‘view’ was over the parking lot. My balcony was dirty. The staff may have been tired—it was 9:30pm & busy—but their brusqueness bordered on rude. Certainly no smiles.
Wonderful staff. Beautiful views. Parking was completely full when I arrived back and I had to walk a long distance alone at night. It would have been nice to park closer for safety. It is not in walking distance to anything. There is a free trolley that is nice but limited on time of stops.
This property was amazing! It overlooks the mountains and the city depending on which view you prefer when booking. When walking in, it’s breath taking! The lobby is amazingly beautiful, it smells clean as soon as you walk in, there’s two amazing restaurants to dine in, the elevators are glass made! You are literally able to see the lobby and the room floors as you proceed up! I stayed on the 12th floor and couldn’t ask for a better room or hotel to stay in for my vacation! Will definitely recommend to others and even come back to stay here again!
We liked the view of the 15th floor 😎 the option of eating there and not fighting the crowds.
More options on the menu might be nice; what we had was excellent!
Everyone we had contact with was more than happy to help. Only when we checked in he was not very friendly. He seemed preoccupied with with looking at something else and I was a bother to him. I asked a question and he tore off a paper and told me to scan the code it would give me the trolley times without looking up at me. Overall, we had a wonderful experience with Park Vista! Thank you!
Matt & Jane Letsinger
The pool area with the slide could be really cool. It needs to be updated and thoroughly cleaned. It was a very dirty. The hotel has cheap towels, especially those down by the pool. When it was renovated five years ago, they did it cheaply and looks like they did not complete everything. They put the name Hilton on it, but it is very deceiving. However, the hotel does have a great view. The pizza is awesome. I don’t believe I would stay here again.
Had a great time with friends. Saw a few updates. Wish the beds were firmer and firmer pillows. Trolley was busy in the evenings but it is a free lift to town. Overall had a great time and the staff is excellent!
The hotel was very nice, the only complaints are the inside balcony walls were a little dirty from what looked like alot of dust from a fan. The tub in our room could've been cleaner ( it had hair in the tub and on the walls of the tub/shower and also had a little mold in the cracks. I also found q-tips in the corner of the vanity floor ( that did not belong to us) other than that the experience was excellent. I will recommend to family and friends, i will also return.
Excellent service with needs attended to quickly but surprised only 1 roll of toilet paper in room. A/C did not cool well so staff advised to leave cooling grate open which he did so comfortable. Surprised to find daily room service which is unheard of for multi-day stay in many hotels so kudos to The Park Vista. Issue with in-room refrigerator freezing all of our food for picnic was compensated graciously by hotel management.
We have stayed here several times and always feel the same way. We get a room with a Mountain View and love it every time . It is also nice that it is an easy access to Gatlinburg.
Hotel is clean and check in is easy. Ver few amenities. Parking cost an extra $15 and no complimentary breakfast as many offer. Long distance from town and attractions. Free trolley but we spent 45 min one way on it. We will probably choose a more accessible hotel next time.
Michael
Stayed 1 night in Aug 2024
6/10 Okay
Elizabeth
12 Aug 2024
The refrigerator didn’t work and the lobby smells like sewage
We have stayed here several times and enjoy it every time, but I would suggest that the pool be upgraded. It is a great concept, but it was dirty. I think it needs drained and repainted and the filters replaced, because it did not seem like the filters were working properly. Other than that the beds were very comfortable, our room was great, and the service was excellent. One other thing I would suggest would be to get more luggage carts because there was not enough available for everyone to use.