8/10 Good
Simone
6 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are lovely
We chose the Landmark, as it was close the hospital, that we were going to. When we arrived, we asked about dinner and were asked to book a table, which we did. When we went to the bar, they asked if what possible for us to eat in the bar, as there might not be space in the dining room. We agreed. The next night, having left the hotel at 7 a.m., we arrived back, after a very long day at the hospital, just after 8. We went to the bar and asked for 2 soups and rolls and were asked if we had booked a table. We said that we just wanted soup in the bar, but because they were dealing with a wedding, they would have to ask the kitchen. We pointed out that we were guests and had been there the previous night. Eventually they came back and said that the kitchen had agreed. Not the best end to a very stressful day. I will say that the staff were very nice and when I asked for an extra pillow for my husband's foot, and some more milk, they bought the pillows and fresh milk, within minutes.
Simone
Stayed 2 nights in Oct 2024