The hotel was nicely staffed with pleasant and helpful employees, properly maintained, but it's in dire need of refurbishment updates. The interior is old and extremely well-worn. My room configuration was awkward and didn't allow for easy flow of movement, smart use of space, convenient luggage storage and access. The bathroom, furniture, lighting fixtures, windows, electronics were extremely basic and very dated. If I were there on holiday instead of for work, I'd be very disappointed and would wish I'd have stayed elsewhere.