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Chelenko Lodge

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelenko Lodge

Lake
Hot springs
Desk, laptop workspace
Kayaking, fishing
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
Carretera Austral, El Cóndor, Río Ibáñez, Río Ibáñez, Región de Aysén
  • Capilla de Mármol
    6 min walk
  • Marble Caves
    11 min drive
  • Chile Chico Plaza
    117 min drive

Room options

View all photos for Family Cabin

Family Cabin | View from room

Family Cabin

  • 25 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

Front of property
HOTEL BACARIS
Spa
Parking included
Free WiFi
Air conditioning
4.9 out of 5, Exceptional, (6)
The price is NZ$312
for 1 night
includes taxes & fees
5 Dec - 6 Dec
HOTEL BACARIS

About the area

Puerto Rio Tranquilo

With a stay at Chelenko Lodge in Puerto Rio Tranquilo, you'll be on the waterfront, just a 4-minute walk from Lake General Carrera and 6 minutes by foot from Capilla de Mármol. .This lodge is 3.3 mi (5.3 km) from Marble Caves and 8.9 mi (14.4 km) from Lake Trapial.
View more Lodges in Puerto Rio TranquiloOpens in a new window

What's nearby

  • Capilla de Mármol - 6 min walk - 0.5 km
  • Marble Caves - 11 min drive - 5.4 km
  • Lake Trapial - 29 min drive - 14.4 km
  • Chile Chico Plaza - 117 min drive - 59.0 km
  • Puerto Guadal Beacon - 117 min drive - 59.2 km

Restaurants

  • ‪Quincho Río Tranquilo - ‬3 min walk
  • ‪Cervecería Río Tranquilo - ‬2 min walk
  • ‪Puer-Té Tranquilo - ‬3 min walk
  • ‪Arisca - ‬2 min walk
  • ‪El Gringo - ‬12 min drive

About this property

Chelenko Lodge

Lakefront lodge in Puerto Rio Tranquilo with free parking
Chelenko Lodge offers 10 accommodations with air conditioning. Accommodations at this 3.5-star lodge have kitchenettes with cookware/dishes/utensils and dishwashers. Bathrooms include showers with rainfall showerheads. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
Recreational amenities at the lodge include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

There are 10 outdoor hot springs open between 6:00 PM and midnight. The temperature in the hot springs is set to 86°F.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with ovens and dishwashers. Conveniences include desks, and housekeeping is provided once per stay.
Enjoy recreational amenities such as hot springs and a spa tub.
Cooked-to-order breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
The front desk is staffed during limited hours. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.

Languages

English, Spanish, Swedish

Property amenities

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–11:00 AM: USD 5-10 per person

Things to do

  • Fishing
  • Hot springs
  • Kayaking
  • A hot tub

Family friendly

  • Kitchenette
  • Mini-fridge

Guest services

  • Change of towels (on request)
  • Dry-cleaning service
  • Front desk (limited hours)
  • Housekeeping (once per stay)

Outdoors

  • Terrace

Spa

  • 10 outdoor hot springs
  • Hot springs open from 6:00 PM to midnight
  • Hot springs water temperature (Celsius) - 30

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Mini fridge
  • Oven
  • Toaster oven

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 20 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 10 per person
  • Pet fee: USD 20 per pet, per night
  • Spa tub fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Hot springs access available from 6:00 PM to midnight

Property is also known as

Chelenko Lodge Lodge
Chelenko Lodge Río Ibáñez
Chelenko Lodge Lodge Río Ibáñez

Chelenko Lodge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Winston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this property. It may be isolated but we brought our own supplies for cooking our dinners, knowing that this property came with a kitchen. Views are spectacular!
Stayed 2 nights in Feb 2024

4/10 Poor

Alexander

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are deceiving. The shipping containers are old and have not been invested in. The hot tubs do not work. The food at the restaurant is terrible. They charged us twice for our room. The view is amazing but not work this place.

6/10 Okay

Marliese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The tiny cabins are a cool idea, though there were some flaws. The cabins are mostly windows, which would be neat in a more isolated area. In reality it meant that if your neighbours leave their lights on all night, your cabin will be lit up as the curtains don’t block any light (in fact you can see into the other cabins even when both cabins have the curtain drawn). This was frustrating as we were hoping to be able to watch the stars through the front windows. It should be noted that the hot tub is not included is your stay and costs an extra 60,000 CLP to use. I could not find this information anywhere online, though we did decide to splurge (and enjoyed our time). Lastly, it shows the location being in Puerto Rio Tranquilo. It’s actually about a 20 minute drive out of town; this was okay as we had a car, but without one it would be difficult to get to. The cabin was very cute and we loved that you got to watch the waves from your bed with floor to ceiling windows. It would be perfect if you booked during the off-season for true serenity.
Stayed 1 night in Jan 2023

8/10 Good

Tammy, Massachusetts

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and easy to find off the main road. Good signage. Make sure you remember email them 2-3 days ahead of your arrival to coordinate a time for key exchange since there's not real reception. No WiFi available. Good option for breakfast/dinner delivery there. Excellent staff.
Stayed 1 night in Mar 2020

6/10 Okay

Fernando

Liked: Room comfort
Disliked: Cleanliness, staff & service
Debe mejorar las
Las instalaciones muy buenas, linda cabina y tinaja. El entorno es perfecto. Se calefacciona mediante aire acondicionado. Respecto a la atención, deficiente. Nunca encontramos a alguien en recepción, debimos retrasar el check in, pues nadie contesta los mensajes ni el teléfono. 2 días sin saber cómo cambiar toallas ni aseo del baño. No tuvimos comunicación para poder usar todos los días la tinaja.
Stayed 3 nights in Jun 2023

6/10 Okay

Guido

Liked: Staff & service, property conditions & facilities
La ubicación , en el lago General Carrera , increíble
Stayed 3 nights in Mar 2023

8/10 Good

José Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Ricardo

Liked: Room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Johana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bello lugar y tranquilo, pero mejorar detalles
Muy bello lugar tranquilo, el consejo que se puede dar es sobre la calefacción, demasiada helada la pieza, si bien tenía una calefacción pero no servía de mucho, ademas mejorar un poco las cortinas ya que daba la impresión de que se veía todo para al lado del vecino ☺️
Stayed 3 nights in Aug 2022

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service
Stayed 4 nights in Dec 2021

6/10 Okay

Pedro Fabricio Cortés G

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Súper buena vista, buena la atención del personal, pero: - Tinaja Agua Caliente no estuvo a las 20 hrs como habíamos planificado sino 1 hora después. Estaba hirviendo y luego no teníamos cómo enfriarla. Había una llave pero estaba mala, al final quedó toda la noche corriendo, no llegaron a cerrarla. - No contempla desayuno, ojo con eso, por valores similares, en otros lodges, sí incluyen desayuno. - Valor no incluye IVA.
Stayed 1 night in Dec 2021

8/10 Good

Francisco Jose

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bueno, pero no se realizó devolución de un cobro
En general el lugar de alojamiento se acompaña de la naturaliza y una vista muy bonita del lago. Lo malo fue haber pagado un servicio que no fue entregado correctamente y que no fue realizada la devolución del dinero como se pactó, decepcionante en ese aspecto.
Stayed 2 nights in Aug 2021

4/10 Poor

natalia

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Pésimo servicio.
Muy desilucionante el agua de las tinajas helada ..la leña que ocuparon no permitía que se calentará además las tinajas en malas condiciones donde se pasaba el agua y estaba en malas.condiciones. Por otro lado se pasó mucho frío dentro del las cabañas ... pésimo servicio nadie contesta los teléfonos y las personas encargadas cero preocupación por lo clientes ....Pensamos que sería una experiencia inolvidable pero fue una completa decepción.
Stayed 1 night in Jul 2021

10/10 Excellent

Catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge espectacular a orillas del Lago General Carrera, con una vista espectacular hacia la cordillera... muy recomendable!
Stayed 3 nights in Feb 2021

10/10 Excellent

Loreto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso lugar excelente estadia
Maravilloso lugar excelente servicio 100% recomendable me encanto. El administrador se paso para ser buena persona.
Stayed 1 night in Feb 2020