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Grand Park Royal Cozumel - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Front of property
Balcony
Aerial view
3 outdoor pools, pool umbrellas, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Hot tub
  • Room service
  • Pool
  • Breakfast included

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Villa Blanca Reef
    10 min walk
  • Stingray Beach
    15 min walk
  • Dolphinaris
    3 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    14 min drive

Room options

View all photos for Deluxe Nature View

Deluxe Nature View

Deluxe Nature View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of the House-Non refundable

Free minibar items, in-room safe, desk, blackout curtains

Run of the House-Non refundable

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View

Balcony

Deluxe Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Beach

Melia Cozumel All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.3 out of 5, Excellent, (1012)
The price is NZ$759
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Melia Cozumel All Inclusive

About the area

Cozumel

When you stay at Grand Park Royal Cozumel - All Inclusive in Cozumel, you'll be on the beach, within a 15-minute drive of Punta Langosta Pier and Paradise Beach. .This all-inclusive property is 17.2 mi (27.7 km) from Xplor Theme Park and 17.7 mi (28.5 km) from Xcaret Eco Theme Park.

What's nearby

  • Stingray Beach - 15 min walk
  • Punta Langosta Pier - 4 min drive
  • Cozumel Maritime Terminal - 4 min drive
  • Chankanaab National Park - 5 min drive
  • Chankanaab Beach Adventure Park - 6 min drive

Getting around

  • Cozumel Intl. Airport (CZM) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials.
Make yourself at home in one of the 242 air-conditioned rooms featuring minibars (stocked with some free items) and LED televisions. Rooms have private furnished balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax and unwind with massages and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 2 spa tubs, and a steam room. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda /Ultra Casual, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This property has 3206 square feet (298 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
La Veranda /Ultra Casual - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Caribeno / Casual - Overlooking the ocean, this restaurant specializes in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
El Mexicano / Casual - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Cafe Sole, Coffee House - Onsite coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Veranda /Ultra Casual
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • Cafe Sole, Coffee House

Things to do

  • 3 outdoor pools
  • 2 hot tubs
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Playground
  • Spa services
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (3206 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 125
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 32.57 per night

We have included all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1002 reviews" "
Rating 8 - Good. 285 out of 1002 reviews" "
Rating 6 - Okay. 181 out of 1002 reviews" "
Rating 4 - Poor. 111 out of 1002 reviews" "
Rating 2 - Terrible. 80 out of 1002 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 6 nights in Aug 2024

2/10 Terrible

MARTINA, Elmwood Park

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Sep 2024

10/10 Excellent

Bobbi-Jo

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing 9 nights here. We are scub divers and everything was close for us.
Stayed 10 nights in Aug 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Martin, Katy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We known this resort for years Every time we get awesome memories here. Thanks!
Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly honest and always serving with a smile
Stayed 8 nights in Aug 2024

10/10 Excellent

Henry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at this property. Would definitely recommend this resort. Would not hesitate to return to this resort. The concierge was most helpful in recommending and booking activities. Thanks to all the great people at Grand Park Royal, Cozumel.
Stayed 6 nights in Aug 2024

2/10 Terrible

Cordelia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ants in room and food was terrible
Stayed 7 nights in Jul 2024

4/10 Poor

Garrett

Disliked: Property conditions & facilities
Room wasn’t what was paid for. AC didn’t work very good. Shower had water all over bathroom floor when used. Areas closed off like the pool restaurant. Too many noisy kids and even a few fighting adults. Not the park royal from 10 years ago. Kind of sad to see it like this cause it was once a great place.
Stayed 3 nights in Aug 2024

10/10 Excellent

clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been here 7 times over the years. Still my favorite resort in Cozumel.
Stayed 1 night in Sep 2024

8/10 Good

Daniella

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Rosalea Stella

Liked: Cleanliness, staff & service
.
Stayed 7 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times and have always enjoyed it. The rooms are clean and comfortable. The staff is always friendly and go out of their way to make your stay enjoyable. There are options for dinner in the hotel which is nice.
Stayed 2 nights in Aug 2024

6/10 Okay

Tatum

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The food definitely needs to be worked on. Service was great. Room service will take an hour to be delivered no matter what you order. The beach was kind of depressing. Super close to the port. Room was always cleaned, but shower had no hot water. Safe environment. AC worked great. Bed was very firm. Loved the stay here.
Stayed 5 nights in Aug 2024

6/10 Okay

Kayla

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately our AC didn't work well making for very hot nights and hard to sleep. The hotel had several issues with sewage lines meaning it had a very bad smell of stool and several toilets were closed.
Stayed 4 nights in Aug 2024

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with friendly staff, food is average. Do not go to the Italian restaurant. The Mexican is better.
Stayed 2 nights in Aug 2024

10/10 Excellent

jason bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, great vacation will be back.
Stayed 6 nights in Aug 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Carrie

The food was not great
Stayed 5 nights in Aug 2024

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice and safe.
Stayed 4 nights in Aug 2024

2/10 Terrible

Datha

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There’s nothing luxurious about Grand Park Royal. Our party booked four rooms through Expedia for one night of our trip. Let’s start with check in which had more red tape than border control. It took a solid 20 minutes to check in. They give us wristbands and make us write out the words “I have been notified I will pay 1800 pesos if I lose the armband.” It’s a disposable plastic band. If your signature on the check in paperwork varies at all from your passport signature, you have to sign it again. They forced us to leave one passport hostage at the front desk as another security guarantee to get their wristbands back. Not sure what kind of issues they have had to make them go to these measures, but it’s clearly not an upscale clientele. We finally got the all-clear to go to the pool. The pool water was murky with so much debris floating in it, another part had black algae growing on the bottom. It’s nothing like the pristine clear pools you expect from a high end resort. Even though we had wristbands, we were denied towels at the pool because we didn’t know our room number yet. We finally convinced the worker to give us some towels, but you’re only allowed four per room. She painstakingly wrote down each one we took and then wrote notes if we returned it. Since we didn’t have a room for the first few hours, we just had to use the pool bathrooms which were filthy and smelled. We took our daughter to the bathroom and there was poop on the floor. Very low quality resort.
Stayed 1 night in Aug 2024

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property…very pretty, great pools and bars! The staff were awesome, especially the entertainment staff! We had an issue with the AC going out….it took longer than it should have to address the issue and, ultimately, move rooms. But we had no other issues after that. The food is just ok….Mexican restaurant was not good, but the Italian restaurant was amazing! The man-made lagoon was nice but small, no natural beach to walk on. Regardless, I would recommend!
Stayed 3 nights in Aug 2024

8/10 Good

Tawnia Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit there, some of the restaurants weren’t that good but the other ones made up for it. It’s a big resort plan on walking. It could have provided more varied activities.
Stayed 4 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close by. Staff was wonderful.
Stayed 7 nights in Aug 2024

8/10 Good

Christopher A

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good vacation- reviews are right on- food was OK not great.
Stayed 7 nights in Jul 2024