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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

2 outdoor pools, pool umbrellas
Suite, Multiple Beds, Ocean View | View from room
Exterior
4 restaurants, Italian cuisine
Private beach, white sand, beach umbrellas, beach towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪5 min drive‬
  • Chankanaab Beach Adventure Park
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

  • 90 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Reef View with Beach Access)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Accessible

  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 2 Queen Beds, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Beach Access)

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Outdoor Shower)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool Access

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Beach Access)

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, Multiple Beds, Ocean View

  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Outdoor Shower)

  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

3 outdoor pools

Cozumel Palace All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.6 out of 5, Wonderful, (1005)
The price is NZ$771
for 1 room
includes taxes & fees
30 Apr - 1 May
Cozumel Palace All Inclusive

About the area

Cozumel

When you stay at InterContinental Presidente Cozumel Resort Spa by IHG in Cozumel, you'll be near the bay, within a 15-minute drive of Mr. Sancho's Beach Club and Punta Langosta Pier. .This beach hotel is 7.7 mi (12.5 km) from San Francisco Beach and 22.8 mi (36.7 km) from Xcaret Eco Theme Park.

What's nearby

  • Discover Mexico Cozumel Park - 13 min walk - 1.1 km
  • Chankanaab National Park - 5 min drive - 3.4 km
  • Chankanaab Beach Adventure Park - 7 min drive - 3.2 km
  • Punta Langosta Pier - 13 min drive - 11.8 km
  • Cozumel Maritime Terminal - 14 min drive - 12.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Puerta Maya - ‬10 min drive
  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Pancho's Backyard - ‬9 min drive
  • ‪Bar Mandy - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Luxury hotel on the beach, with 2 outdoor pools
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 221 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.
Enjoy Italian cuisine at Alfredo Di Roma Trattoria, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This hotel has 5709 square feet (530 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alfredo Di Roma Trattoria - This restaurant specializes in Italian cuisine.
El Caribeño - Onsite restaurant. Open daily.
Le Cap Beach Club - This restaurant overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Faro Blanco - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1002 reviews
Rating 8 - Good. 133 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were great and the staff was extremely friendly and attentive. There was good dining options on site which were reasonably priced. Our TV went out while we were there and the staff brought us a replacement within 10 minutes. Family friendly and safe. Everything in town was a 10 dollar cab ride away.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sutton

Stayed 7 nights in Jan 2025

10/10 Excellent

Mikhail, Boulder

Stayed 7 nights in Jan 2025

10/10 Excellent

Thi, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in every way. We had a great time and Scuba Du is on site. Can’t ask for more :-)
Stayed 7 nights in Jan 2025

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Intercontinental Presidente in Cozumel. Amazing beach with a reef that was as active as others around the island. The food onsite was stellar and the access to town was quick. My room was spacious and very comfortable. Wish I never left!
Stayed 8 nights in Dec 2024

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Beautiful property and room. We loved our stay and our time at the spa! Very relaxing.
Stayed 2 nights in Jan 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort
I was extremely impressed and satisfied with this beautiful resort. After reading several reviews I was a little nervous however, I was extremely happy with the service and condition of the facility. We had a ground level beach access room whick I highly recommend for the convenience of going back and forth to the room. We enjoyed the patio and had no issues with wet cushions or condensation on the windows obstructing our view. The room was spacious and bathroom was in excellent condition. Complimentary coffee, water and soda in the room was nice. Breakfasts were delicious! We dined for lunch at Le Cap pool side or Caribeno and both were very good. We ate dinners in Cozumel at some recommended places. Getting a taxi was extremely easy. Kids borrowed requests and balls for the tennis court daily and a football to play at the beach. Snorkeling off the beach was so easy and amazing! We would love to come back. If I had to pick one thing to improve I’d say the coffee is a little weak but I’d recommend this resort to anyone.
Stayed 4 nights in Jan 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property with the best concierge service. Great on site snorkelling with a beautiful pool. Quick taxi ride into town. We had some issues with cleanliness in our room but after informing management, the issue was dealt with and we were sufficiently compensated for the hassle. Would definitely come here again.
Stayed 7 nights in Nov 2024

8/10 Good

Alan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice isolated property with excellent beach.
Stayed 9 nights in Dec 2024

10/10 Excellent

Noah Benjamin, New York

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Pool and natural beach surroundings were amazing. Ability to snorkel right out of your room in minutes is a dream.
Stayed 9 nights in Dec 2024

6/10 Okay

Carrie

Stayed 7 nights in Dec 2024

6/10 Okay

Jude Wayne

Stayed 6 nights in Dec 2024

10/10 Excellent

Cami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Badis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but very well maintained property. Quiet and clean with the right amenities. The only issue is its proximity to the a small port (next door) and not very far from where the cruise ships are docked. The water was a little blurry every time we went snorkeling.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Mathew, Beverly hills

Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the InterContinental Presidente Cancun Resort was overall a fantastic experience, largely due to the incredible service provided by Paola and the concierge team. Paola went above and beyond to ensure my stay was seamless, and her attentiveness truly set the tone for my visit. The food was excellent, and the room was comfortable and well-appointed. However, I would recommend the addition of blackout shades to allow guests the option of sleeping in a bit more comfortably. I did go scuba diving during my stay and opted to hire a private master diver. Unfortunately, this part of my trip was underwhelming. My diver, Eric, wasn’t bad per se, but he could have been far more attentive. It often felt like he was diving for his own enjoyment rather than focusing on creating an engaging and educational experience for me as his guest. I noticed other private dive masters who were far more involved and attentive, and I wish I had experienced that same level of care. In the future, I’ll be sure to ask more questions about who my dive master will be. It was pretty unnerving to constantly have to look around to locate him underwater, as he wasn’t consistently following me or paying close attention. It made me nervous, and while there might have been times when he was watching, it certainly didn’t feel that way. This is an area of opportunity for improvement, and I hope it’s addressed for future guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. People who work here are really nice and go out of their way to make sure our stay is great. At the front desk, Christina, was really helpful. At the restaurant, Yazmin was always there to greed with a huge smile making sure her people take care of things to perfection. Last but our favorite place has always been the ikal spa facility. Without a doubt, Sandra and her crew there are among the best we have seen traveling internationally. Thank you! Keep things great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jianyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are incredibly attentive and goes above and beyond to ensure a memorable stay for guests. This hotel offers a perfect blend of luxury and comfort, with beautifully designed rooms and exceptional amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

John, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s all about the Water! And the food! And the service! The peaceful rest 24/7 means you never want to leave. The staff makes you feel welcome every time you meet one.
Stayed 10 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
Stayed 2 nights in Dec 2024