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InterContinental Presidente Cozumel Resort Spa by IHG

5.0 star property

Photo gallery for InterContinental Presidente Cozumel Resort Spa by IHG

Exterior
4 restaurants, Italian cuisine
4 restaurants, Italian cuisine
Private beach, white sand, beach umbrellas, beach towels
2 outdoor pools, pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly

Explore the area

Map
Carretera A Chankanaab Km 6-5, Cozumel, QROO, 77600
  • Chankanaab National Park
    ‪5 min drive‬
  • Chankanaab Beach Adventure Park
    ‪7 min drive‬
  • Punta Langosta Pier
    ‪13 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪26 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 121 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

Suite, 1 King Bed (Reef, Beach Access)

  • 90 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Reef View with Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Reef View with Beach Access)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Accessible

  • 42 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite, 2 Queen Beds, Ocean View

  • 90 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Beach Access)

  • 43 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Outdoor Shower)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed, Pool Access

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, premium bedding, down duvets, minibar

Classic Room, 2 Queen Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Beach Access)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 1 King Bed (Beach Access)

  • 43 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

View from room

Premium Room, 1 King Bed, Balcony

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Reef View with Beach Access)

View from room

Premium Room, 1 King Bed (Reef View with Beach Access)

  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Suite, Multiple Beds, Ocean View

  • 76 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Room, 2 Queen Beds (Outdoor Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds (Outdoor Shower)

  • 40 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Pool Access

Egyptian cotton sheets, premium bedding, down duvets, minibar

Premium Room, 2 Queen Beds, Pool Access

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Room amenity

Classic Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room

Room amenity

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

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4.6 out of 5, Wonderful, (1003)
The price is NZ$1,121
for 1 room
includes taxes & fees
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About the area

Cozumel

When you stay at InterContinental Presidente Cozumel Resort Spa by IHG in Cozumel, you'll be near the bay, within a 15-minute drive of Chankanaab National Park and Mr. Sancho's Beach Club. .This beach hotel is 22.8 mi (36.7 km) from Xcaret Eco Theme Park and 20.1 mi (32.4 km) from Ferry to Cozumel.

What's nearby

  • Chankanaab National Park - 5 min drive - 3.4 km
  • Chankanaab Beach Adventure Park - 7 min drive - 3.2 km
  • Stingray Beach - 11 min drive - 9.8 km
  • Punta Langosta Pier - 13 min drive - 11.8 km
  • Cozumel Maritime Terminal - 14 min drive - 12.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 26 min drive

Restaurants

  • ‪Puerta Maya - ‬10 min drive
  • ‪Margaritaville - ‬10 min drive
  • ‪Three Amigos Cozumel - ‬9 min drive
  • ‪Pancho's Backyard - ‬9 min drive
  • ‪Bar Mandy - ‬9 min drive

About this property

InterContinental Presidente Cozumel Resort Spa by IHG

Luxury hotel on the beach, with 2 outdoor pools
InterContinental Presidente Cozumel Resort Spa by IHG offers 221 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach, 2 outdoor tennis courts, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 221 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Cable television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include concierge services, babysitting (surcharge), and gift shops/newsstands.
Enjoy Italian cuisine at Alfredo Di Roma Trattoria, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cozumel? This hotel has 5709 square feet (530 square meters) of space consisting of conference space and a meeting room. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Alfredo Di Roma Trattoria - This restaurant specializes in Italian cuisine.
El Caribeño - Onsite restaurant. Open daily.
Le Cap Beach Club - This restaurant overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Faro Blanco - Onsite restaurant. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: USD 28 for adults and USD 14 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • Alfredo Di Roma Trattoria
  • El Caribeño
  • Faro Blanco
  • Le Cap Beach Club

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Beach club
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Personal motorised watercraft
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,709 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On a private beach
  • On the bay
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 22 per accommodation, per night
The resort fee includes:
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cozumel Presidente InterContinental
Cozumel Presidente InterContinental Resort
InterContinental Cozumel Presidente
InterContinental Presidente Cozumel Resort
InterContinental Presidente Cozumel
Intercontinental Cozumel
Presidente InterContinental Cozumel
Presidente InterContinental Cozumel Resort
Cozumel Presidente
Presidente Resort Cozumel
El Presidente Cozumel
Presidente Intercontinental Cozumel Hotel Cozumel
Presidente Intercontinental Cozumel Resort And Spa
Presidente InterContinental Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa
InterContinental Presidente Cozumel Resort Spa by IHG Hotel
InterContinental Presidente Cozumel Resort Spa an IHG Hotel
InterContinental Presidente Cozumel Resort Spa by IHG Cozumel

InterContinental Presidente Cozumel Resort Spa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 797 out of 1002 reviews
Rating 8 - Good. 135 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Badis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but very well maintained property. Quiet and clean with the right amenities. The only issue is its proximity to the a small port (next door) and not very far from where the cruise ships are docked. The water was a little blurry every time we went snorkeling.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Mathew, Beverly hills

Stayed 4 nights in Nov 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at the InterContinental Presidente Cancun Resort was overall a fantastic experience, largely due to the incredible service provided by Paola and the concierge team. Paola went above and beyond to ensure my stay was seamless, and her attentiveness truly set the tone for my visit. The food was excellent, and the room was comfortable and well-appointed. However, I would recommend the addition of blackout shades to allow guests the option of sleeping in a bit more comfortably. I did go scuba diving during my stay and opted to hire a private master diver. Unfortunately, this part of my trip was underwhelming. My diver, Eric, wasn’t bad per se, but he could have been far more attentive. It often felt like he was diving for his own enjoyment rather than focusing on creating an engaging and educational experience for me as his guest. I noticed other private dive masters who were far more involved and attentive, and I wish I had experienced that same level of care. In the future, I’ll be sure to ask more questions about who my dive master will be. It was pretty unnerving to constantly have to look around to locate him underwater, as he wasn’t consistently following me or paying close attention. It made me nervous, and while there might have been times when he was watching, it certainly didn’t feel that way. This is an area of opportunity for improvement, and I hope it’s addressed for future guests.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times. People who work here are really nice and go out of their way to make sure our stay is great. At the front desk, Christina, was really helpful. At the restaurant, Yazmin was always there to greed with a huge smile making sure her people take care of things to perfection. Last but our favorite place has always been the ikal spa facility. Without a doubt, Sandra and her crew there are among the best we have seen traveling internationally. Thank you! Keep things great.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jianyun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are incredibly attentive and goes above and beyond to ensure a memorable stay for guests. This hotel offers a perfect blend of luxury and comfort, with beautifully designed rooms and exceptional amenities.
Stayed 5 nights in Dec 2024

10/10 Excellent

John, Rockford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s all about the Water! And the food! And the service! The peaceful rest 24/7 means you never want to leave. The staff makes you feel welcome every time you meet one.
Stayed 10 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Anabel

Travelled with family
Liked: Cleanliness, staff & service
Loved it for diving, snorkeling and ocean activities. Not walkable to town which is a great thing but plan to pay taxis. Loved the gym. Great for families and awesome swim beach area for little ones or if you don’t know how to swim. Bring flat shoes, lots of walking on the property from room to amenities.
Stayed 2 nights in Dec 2024

10/10 Excellent

Azahea

Liked: Amenities
Great service. Clean property with .any anenities.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hortencia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Will definitely be back. Highly recommend
Stayed 4 nights in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was a beautiful as the property! I wonderful birthday experience!
Stayed 6 nights in Dec 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely helpful
Stayed 3 nights in Dec 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
“Exceptional Stay with Minor Drawbacks” This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience. The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor. Despite this, it was a fantastic stay, and I would wholeheartedly recommend it. It genuinely seems to be the best hotel in Cozumel!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by the staff. Accommodations were great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come every year for a vacation on a vacation and an exclusive spa treatment.
Stayed 1 night in Nov 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Cozumel
Great vacation spot, you won’t need to leave the hotel. Great water for snorkeling, diving and water activities.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JUAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an incredible stay for our anniversary celebration. We were able to enjoy all of the amenities of the hotel and had the experience of a lifetime. The second we walked in we were treated with deep respect and thoughtfulness. The restaurants were amazing, each morning we woke up to an amazing view with hand pressed tortillas, traditional dishes and familiar favorites. Carlos Hernandez with the breakfast team was incredible. He said he only worked there for a week! He made it feel like family!! The service at the beach during the day made it so we could relax completely and the evening over amazing dinner options and a sunset view with soothing live music was a dream. The private cozy ocean front and snorkeling options right next to the room felt like an adventure a few steps away. We very much hope to return one day
Stayed 4 nights in Nov 2024

10/10 Excellent

Bailey

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with great amenities
Stayed 3 nights in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and loved the private beach
Stayed 5 nights in Nov 2024