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Query the room for disabled visitors with walk in shower. had to go in the lift walk the length of the hotel and down in lift to access room 301. Very happy with reception who were very willing to change our original room to one with the walk-in shower.. my only query is why you had to go up along and down to access this room. Otherwise, everything perfect, thank you..

This is a great, high caliber hotel. Service was friendly and relaxed, but exacting. Will definitely stay again.

4 night stay in late February. We booked a 2 bed apartment( 1 double and small room with bunk beds). Had corner balcony overlooking the Liane river towards town. Heating worked a treat intact had to open windows to cool down. Reception staff were very friendly and helpful, resolved an issue with broken hair dryer swiftly. Booked parking for our stay in the underground car park belonging to Evancy. Checkout is usually 10.00 but we paid the extra to extend until 14.00. deposit taken on arrival was back in my account by the evening of our return home. Apartment is a15 min stroll into main shopping/ restaurant area. A longer steep uphill trek to the walled town ( approximately steady 30 mins.

The reception was excellent, he made us very welcome indeed.

Cozy, well equipped room. Very friendly father and son team. So helpful and great to chat with. Excellent breakfast. Very clever design with excellent touches. Perfect. Suggest choosing larger room.

The toilet seat was broken, and bed not comfortable at all , bunk bed broken and too noisy, the toilet was very tiny and uncomfortable