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Atlantis Plaza Hotel

3.5 star property

Photo gallery for Atlantis Plaza Hotel

Interior
View from property
Front of property
Outdoor pool, open 9:00 AM to 8:00 PM, pool loungers
Interior detail

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • Parking included
  • Room service
  • Housekeeping

Explore the area

Map
Calle 8 No. 7-55 Centro, San José de Cúcuta, Norte de Santander, 540006
  • Gobernación Norte de Santander
    ‪12 min walk‬
  • General Santander Stadium
    ‪14 min walk‬
  • Ventura Plaza Commercial Center
    ‪15 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • 1 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar

Triple Room

  • 1 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Double Room, 1 Double Bed

  • 1 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

San José de Cúcuta

With a stay at Atlantis Plaza Hotel, you'll be centrally located in San José de Cúcuta, a 7-minute walk from San Jose Cathedral and 12 minutes by foot from Cucuta Museum of Culture. .This hotel is 0.8 mi (1.3 km) from Gobernación Norte de Santander and 1 mi (1.6 km) from General Santander Stadium.

What's nearby

  • San Jose Cathedral - 7 min walk - 0.7 km
  • Cucuta Museum of Culture - 12 min walk - 1.0 km
  • Gobernación Norte de Santander - 12 min walk - 1.0 km
  • General Santander Stadium - 14 min walk - 1.2 km
  • Ventura Plaza Commercial Center - 15 min walk - 1.3 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 15 min drive

Restaurants

  • ‪Café Frontera - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬8 min walk
  • ‪Cevicheria El Mar - ‬7 min walk
  • ‪Red - ‬7 min walk
  • ‪Restaurante Embajada Antioqueña - ‬7 min walk

About this property

Atlantis Plaza Hotel

Hotel with free breakfast, a quick walk to San Jose Cathedral
Atlantis Plaza Hotel offers 61 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 61 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
For lunch or dinner, stop by El Coral, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 6:30 AM and 9:30 AM.
El Coral - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • El Coral

Things to do

  • Children's pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Atlantis Plaza Cucuta
Atlantis Plaza Hotel
Atlantis Plaza Hotel Cucuta
Atlantis Plaza Hotel Hotel
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza Hotel San José de Cúcuta
Atlantis Plaza San José de Cúcuta
Hotel Atlantis Plaza Hotel San José de Cúcuta
San José de Cúcuta Atlantis Plaza Hotel Hotel
Hotel Atlantis Plaza Hotel
Atlantis Plaza
Atlantis Plaza San Jose Cucuta
Atlantis Plaza Hotel Hotel San José de Cúcuta

Atlantis Plaza Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 30 out of 83 reviews
Rating 8 - Good. 24 out of 83 reviews
Rating 6 - Okay. 14 out of 83 reviews
Rating 4 - Poor. 6 out of 83 reviews
Rating 2 - Terrible. 9 out of 83 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

DEYSY

Travelled with family, Business traveller
Good services
Stayed 1 night in Jul 2023

8/10 Good

KARLA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general el hotel tiene un ambiente agradable, sus trabajadores muy amables y atentos, lo único que falto es que para bañarme no hubo agua caliente.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2021

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel ! Nice people :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, staff muy amable, super recomendado
Stayed 1 night in Jan 2020

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central location but crazy area
Not a bad stay, but the area is absolutely chaotic and quite loud. Service was good. steet in front is so packed you can barely walk down it by day and later at night doesnt feel the safest.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The hotel is great. Good overall. The staff is very friendly and helpful. The breakfast is veey good too.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

10/10 Excellent

Auxiliadora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Steven, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a very commercial part of the city.
Stayed 3 nights in Sep 2018

4/10 Poor

Manuel, Fl

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so clean
Nice people, however, the room was not very clean. The bathroom is too small and uncomfortable. I think this should be a 2 stars hotel.

8/10 Good

MARCELO, VENEZUELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good choice if you are looking for something
I loved it in every aspect in general, until I come back in 15 days with my family

8/10 Good

David, FL, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping spree place
Hotel is comfortable, clean and in the middle of the shopping district. There is no warm water in the shower if you decide to take a morning shower. The staff is very helpful and willing to assist beyond customer needs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best hotel for the price
Try to avoid not the best option, really bad location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. In downtonw Cucuta
Great hotel for the price you pay. Hotel staff are very pleasing.

4/10 Poor

Erik, Toronto

Disliked: Room comfort
Party at the pool kept me awake until 1am.
Needing to fly out the next morning at 5am (leaving the hotel at 3am) this was more than annoying. 3 guys out by the pool, radio blasting... the two guys didn't have a clue about customer service at the front. Basically its not 100% their fault, the management does not train them about hospitality at all. This hotel should be embarrassed to charge $100 USD for a night when its not worth more than $40. Even that is a high standard.

2/10 Terrible

JOHAN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No se hospeden en este hotel
Fatal me cobraron los impuestos que ya había pagado por esta vía. No hubo agua caliente en la habitación. En la ducha había mucho moho. El personal nada amable. No lo recomiendo por nada Fatal tanto en instalaciones como en servicio
Stayed 1 night in Aug 2024

2/10 Terrible

Yeini Paola

Stayed 1 night in Mar 2023

6/10 Okay

Sandra

Liked: Staff & service, amenities
Stayed 1 night in Aug 2022

8/10 Good

Crisvitc

Stayed 1 night in Feb 2022

10/10 Excellent

Ronald

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

2/10 Terrible

Luis

Stayed 1 night in Dec 2021

10/10 Excellent

Argenis, Santiago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien.
Stayed 1 night in Oct 2021

8/10 Good

EVELYN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021