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Hotel Boutique Castilla de Leon

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Boutique Castilla de Leon

Garden
Standard Triple Room
Lounge
Lobby sitting area
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Plaza Rotary Market
    1 min walk
  • Civic Plaza
    2 min walk
  • Calderon Park
    5 min walk
  • Cuenca (CUE-Mariscal Lamar)
    4 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 20.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Large Twin Bed and 1 Twin Bed

View all photos for Single Room

Shower, towels

Single Room

  • 4 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

  • 18 sq m
  • Sleeps 7
  • 3 Twin Beds and 1 Double Bed

Similar properties

View from room

NASS Bed & Breakfast

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.5 out of 5, Good, (4)
The price is NZ$50
for 1 night
includes taxes & fees
8 Dec - 9 Dec
NASS Bed & Breakfast

About the area

Cuenca

A stay at Hotel Boutique Castilla de Leon places you in the heart of Cuenca, steps from Plaza Rotary Market and Civic Plaza. .This hotel is 0.4 mi (0.6 km) from New Cathedral of Cuenca and 0.5 mi (0.7 km) from Esqueletologia Museum.

What's nearby

  • Calderon Park - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.7 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.4 km
  • Mall del Rio - 6 min drive - 3.5 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬5 min walk
  • ‪Raymipampa - ‬7 min walk

About this property

Hotel Boutique Castilla de Leon

Cuenca hotel in Downtown Cuenca with a 24-hour front desk
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.

Bathrooms include showers. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 17 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. This hotel also features gift shops/newsstands, a television in a common area, and a banquet hall.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge between 8:00 AM and 10:00 AM on weekends.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Off-site parking within 98 ft (USD 7 per night), from 8:00 PM to 8:00 AM
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee weekends 8:00 AM–10:00 AM: USD 7.75-15.75 for adults and USD 5.75-9.75 for children
  • Room service available

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels
  • Streaming services

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 9 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults, and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 44 out of 113 reviews" "
Rating 8 - Good. 28 out of 113 reviews" "
Rating 6 - Okay. 18 out of 113 reviews" "
Rating 4 - Poor. 6 out of 113 reviews" "
Rating 2 - Terrible. 17 out of 113 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Dioselina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

8/10 Good

Esther

Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dessiree

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

howard

Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Excellent

Carlos, Miami

Stayed 1 night in Sep 2022

2/10 Terrible

Oscar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Mayra

Stayed 2 nights in Jul 2022

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Stayed 1 night in Jan 2022

10/10 Excellent

Julian

Liked: Staff & service, amenities
Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2021

10/10 Excellent

quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location. Hot water is not very hot.
Stayed 1 night in Aug 2021

2/10 Terrible

Sonia

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Good breakfast. Great location!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Not a bad hotel! Clean and nice! Parking was an issue but staff were helpful
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was near a noisy intersection. We had no problems but were advised by locals to be careful. We did not go out at night or weekends due to covid lock down. The hotel and staff were very helpful, and nice. Breakfast in our room was great also.
Stayed 10 nights in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but the decor of the hotel is really pretty. The staff worked with me when I could not arrive on time. I really appreciate that.
Stayed 7 nights in Mar 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From 4 star to -4 star
Terrible service, terrible property terrible location. Gives the city of Cuenca a bad name. Bottom line, you get what you pay for. Beware of hotels in the country. They say 4-star but they are really -4. Research the area as well as hotel accommodations before booking.
Stayed 6 nights in Feb 2021