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Hotel Cisne

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cisne

Exterior
Family Room
Reception
Standard Double Room
Standard Double Room | Bathroom

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Av. Americas y Amazonas, 0967820474, Cuenca, Azuay
  • University of Cuenca's Orchid Garden
    3 min drive
  • Museum of Modern Art
    3 min drive
  • San Sebastian Plaza
    4 min drive
  • Cuenca (CUE-Mariscal Lamar)
    19 min drive

Room options

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

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includes taxes & fees
6 Dec - 7 Dec
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About the area

Cuenca

Located in Cuenca, Hotel Cisne is connected to a rail/subway station, within a 5-minute drive of Pista De Bicicross Bmx Cuenca and Galeria FVega. .This hotel is 1.3 mi (2.1 km) from Museum of Modern Art and 1.4 mi (2.2 km) from University of Cuenca's Orchid Garden.

What's nearby

  • Alejandro Serrano Aguilar Stadium - 4 min drive - 2.9 km
  • Río Tomebamba & Calle Larga - 5 min drive - 3.1 km
  • New Cathedral of Cuenca - 6 min drive - 3.3 km
  • Calderon Park - 6 min drive - 3.3 km
  • Mall del Rio - 6 min drive - 4.4 km

Getting around

  • CREA (Av. México) Tram Station - 9 min walk
  • Luis Cordero (Hermano Miguel) Station - 12 min drive
  • Cuenca (CUE-Mariscal Lamar) - 19 min drive

Restaurants

  • ‪Common Grounds - ‬17 min walk
  • ‪BQ Sport - ‬11 min walk
  • ‪Cristo del Consuelo - ‬19 min walk
  • ‪La Fornace - ‬12 min walk
  • ‪El Arriero - ‬8 min walk

About this property

Hotel Cisne

Pet-friendly hotel with free breakfast connected to a shopping center in Cuenca
Hotel Cisne offers 28 accommodations with complimentary toiletries and blackout drapes/curtains. 32-inch Smart televisions come with premium digital channels.

Bathrooms include bathtubs or showers. This Cuenca hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered daily and change of towels can be requested.

Stay in one of 28 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of Hotel Cisne. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Off-site parking for USD 3 per stay; booking required
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Area rugs in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Premium channels

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per person (one-way)
  • Nearby parking fee: USD 3 per stay (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a security system and outdoor lighting
Property Registration Number 0102461951001.003.201081

We should mention

This property does not have elevators

Property is also known as

Hotel Cisne Hotel
Hotel Cisne Cuenca
Hotel Cisne Hotel Cuenca

Hotel Cisne Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 1 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 1 out of 2 reviews" "

4.0/10

Cleanliness

4.0/10

Staff & service

6.0/10

Amenities

4.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carmen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty place to stay review one start
The toilet was not working the bathtub was not good I have to call them for the service was terrible to fix the toilet and the breakfast very small the same menu
Stayed 2 nights in Jul 2024

6/10 Okay

Gregorio

The guys who run the hotel are very friendly and attentive, I have no complaints.
Stayed 14 nights in Oct 2023