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Siena Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Siena Hotel

Restaurant
Interior
Lobby sitting area
Down duvets, in-room safe, desk, iron/ironing board
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Parking available
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Hermano Miguel 5-84 y Juan Jaramillo, Cuenca, 010101
  • Río Tomebamba & Calle Larga
    2 min walk
  • Puente Roto
    6 min walk
  • Calderon Park
    6 min walk
  • Cuenca (CUE-Mariscal Lamar)
    5 min drive

Room options

View all photos for Classic Double Room

Down duvets, in-room safe, desk, iron/ironing board

Classic Double Room

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down duvets, in-room safe, desk, iron/ironing board

Triple Room

  • 18 sq m
  • Sleeps 3
  • 2 Double Beds

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Exterior

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The price is NZ$115
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About the area

Cuenca

A stay at Siena Hotel places you in the heart of Cuenca, steps from Las Conceptas Museum and Museum of the Canari Identity. .This hotel is 0.3 mi (0.4 km) from Esqueletologia Museum and 0.3 mi (0.5 km) from Puente Roto.

What's nearby

  • Río Tomebamba & Calle Larga - 2 min walk - 0.3 km
  • Calderon Park - 6 min walk - 0.5 km
  • New Cathedral of Cuenca - 8 min walk - 0.7 km
  • Alejandro Serrano Aguilar Stadium - 13 min walk - 1.1 km
  • Mall del Rio - 6 min drive - 3.2 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 6 min walk
  • Gaspar Sangurima Tram Station - 10 min walk
  • Cuenca (CUE-Mariscal Lamar) - 5 min drive

Restaurants

  • ‪Tiestos - ‬2 min walk
  • ‪Goza - ‬2 min walk
  • ‪Thai Connection - ‬1 min walk
  • ‪hostal | bar yakumama - ‬4 min walk
  • ‪Kolo Restaurant And Bakery - ‬4 min walk

About this property

Siena Hotel

Cuenca hotel in Downtown Cuenca with free breakfast and a 24-hour front desk
Siena Hotel offers 10 accommodations with safes and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

This Cuenca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 9:30 AM.
Siena Hotel has a restaurant on site.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Siena Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 5.00 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 10.00 per room (one-way)
  • Uncovered self parking fee: USD 5.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Siena Hotel Cuenca
Siena Cuenca
Siena Hotel Hotel
Siena Hotel Cuenca
Siena Hotel Hotel Cuenca

Siena Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 3 out of 35 reviews" "
Rating 4 - Poor. 0 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

CHRISTIAN, Toronto

I got a confirmed reservation but when I showed up yesterday at 3pm after a long trip by land, the receptionist told me there was no room for me. I asked why, she said because they were calling me on the phone and did not answer (?). I got very upset because the lady was not empathetic and would not even apologize and they would not take responsibility to accommodate in another hotel. I had no data in my phone and It was extremely difficult to find another place to stay in a city bursting with people due to the local festivities. I will not recommend this hotel because of their lack of professionalism and empathy in cases like mine. They ruined my vacation!
Stayed 3 nights in Nov 2023

8/10 Good

Derek

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for the price. Very conveniently located close to restaurants and the historic center of Cuenca
Stayed 4 nights in Sep 2023

10/10 Excellent

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Great location most dining options are walkable close to most museums and landmarks
Stayed 7 nights in Sep 2023

8/10 Good

Noadias

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Buena ubicación bien precio
Stayed 2 nights in May 2022

8/10 Good

Ronda

Travelled with family, Travelled with group
Liked: Cleanliness
The hotel has a lot of charm and a good location. It was clean and the shower water was hot (something not to take for granted in Ecuador). We had a billing issue that was resolved quickly with the help of our tour guide. We appreciated the hotel owner’s prompt response. The only issue of note was that the WiFi was not very good, it worked in the common areas but not very well in our rooms. Overall, a good experience.
Stayed 2 nights in May 2022

10/10 Excellent

Jeff

The people working the hotel were extremely nice and helpful, the hotel was always kept clean and is a great location in the old town area. So much to do on just that street.
Stayed 6 nights in May 2022

8/10 Good

Mary

Stayed 1 night in Feb 2022

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cuenca Newbie
It was a very cute & quaint hotel right in the city center. No AC in the room though. Luckily it doesn’t get too warm there so it wasn’t that much of an issue. My shower never got hot water so had to shower in my friends room.
Stayed 2 nights in Dec 2021

10/10 Excellent

Janexy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
This place is small but cozy. Feels like your staying at home. Family friendly. The staff was very friendly and accommodating. Would definitely stay again.
Stayed 3 nights in May 2021

10/10 Excellent

Herna.gil, Tallahassee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifull, clean, nice. Nice staff all the time. Good breakfast. All the hotel is very good
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact that it was a small hotel (10 rooms).
Stayed 3 nights in Feb 2020

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place. Very helpful staff. Excellent location.
Stayed 1 night in Sep 2019

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall great experience. They don´t have warm water in the shower though
Stayed 1 night in May 2018

6/10 Okay

Dennis

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2018

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A touch of home
Loved how few rooms were located on the property. Very clean, very comfortable. Staff were very helpful and friendly. Coffee shops for breakfast and coffee within walking distances. Cute little second hand books stores and the old district easy walking distance

10/10 Excellent

Paola, Cuenca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of town, very elegant and new.
The rooms smell very lovely and they are very clean, the bed is beautiful and incredibly comfortable. The room is a nice size and the hotel looks wonderful and new.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best relation between price and value
I have stayed 3 weeks and it was amazing!!!!! The location allowed me to know the whole the downtown

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acogedor hotel
La experiencia en general en el hotel es muy buena! Usamos una habitación triple, que quizas nos quedó un poco pequeña pero para descansar después de hacer turismo en la ciudad estuvo perfecta! El desayuno es muy bueno y la atención del staff de primera El parqueo tiene un costo adicional al de la habitación pero económico. Lo único de lo que me puedo quejar es que una pared de la habitación (la que estaba pegada al baño) y el techo del baño tenían claras marcas de humedad. Es lo único que podría pedir que mejoren, lo demás estaba muy bien
Stayed 2 nights in May 2024

8/10 Good

Beatriz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito lugar
Stayed 1 night in Mar 2024

10/10 Excellent

MONIQUE

Stayed 5 nights in Oct 2023

8/10 Good

TANYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Lugar
Bien ubicado, muy acogedor y calido !
Stayed 1 night in Nov 2022

8/10 Good

ANA MILENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

Karina

Stayed 1 night in Apr 2022