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Hotel Villa Pralaya

2.5 star property

Photo gallery for Hotel Villa Pralaya

Lake
Lake view
Deluxe Double Room
Outdoor pool
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
5 Motolinía Centro, Jiutepec, MOR, 62550
  • Galerias Cuernavaca Mall
    ‪9 min drive‬
  • Tabachines Golf Club
    ‪11 min drive‬
  • Cuernavaca Cathedral
    ‪12 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Desk, blackout curtains, free WiFi

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 3
  • 1 King Bed

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About the area

Jiutepec

A stay at Hotel Villa Pralaya places you in the heart of Jiutepec, within a 10-minute drive of Papalote Museo del Niño and El Tepozteco National Park. .This hotel is 5 mi (8 km) from Galerias Cuernavaca Mall and 5.4 mi (8.6 km) from AVERANDA.

What's nearby

  • AVERANDA - 8 min drive - 8.7 km
  • Galerias Cuernavaca Mall - 9 min drive - 8.0 km
  • Ex Hacienda de Temixco Parque Acuatico - 10 min drive - 9.3 km
  • Tabachines Golf Club - 11 min drive - 11.4 km
  • Cuernavaca Cathedral - 12 min drive - 10.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 110 min drive

Restaurants

  • ‪Los Tradicionales - ‬3 min walk
  • ‪Carl Bar - ‬3 min walk
  • ‪Little Caesar's - ‬11 min walk
  • ‪Taqueria los Misshoos - ‬8 min walk
  • ‪Comedor Hermanas Clarisas - ‬5 min walk

About this property

Hotel Villa Pralaya

Lakefront hotel with a 24-hour front desk and a coffee shop
Hotel Villa Pralaya offers 10 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. This Jiutepec hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 10 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include desks and blackout drapes/curtains, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at Pralaya Café or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are served on weekends from 9:00 AM to 1:00 PM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Pralaya Café - Onsite family restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 9:00 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Pralaya Café

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Hotel Villa Pralaya Hotel
Hotel Villa Pralaya Jiutepec
Hotel Villa Pralaya Hotel Jiutepec

Hotel Villa Pralaya Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 5 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No esta tan visible la entrada al hotel. La gente conoce el restaurante pero no sabe que es un hotel. Podria mejorar en la visualización del lugar
Stayed 1 night in Nov 2024

2/10 Terrible

Martin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
In theory there is a reception in the hotel that works when ever they want. You can die ringing the bell they have and no one will appear. We received the the TV and the AC control. TV worked fine but the AC didn’t. Our room was located close ti the pool. They started playing music at Lou volume at 8:30 AM. Why? Good question… avoid the bad experience. Never stay in this hotel.
Stayed 1 night in Nov 2024

8/10 Good

José Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable y la atención fue excelente.
Stayed 1 night in Oct 2024

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante es excelente, la comida deliciosa y buenos costos.. Habitación bien.
Stayed 1 night in Oct 2024

2/10 Terrible

Priscila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La cama KS tenía las sábanas sucias, la botella de agua que dejaron estaba abierta y a la mitad, las sábanas y toallas en terrible estado, desgarradas, manchadas, el jabón de la peor calidad, el baño tenía una gotera y el piso estaba empapado. De verdad no entiendo como pueden cobrar $2400 la noche por un hotel de esa calidad.
Stayed 1 night in Sep 2024

8/10 Good

Argelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bonito.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cumple para pasar una noche
Cumple con lo basico para pasar una noche
Stayed 1 night in Apr 2024

10/10 Excellent

Jiawen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar. Y la pizza de camarones es buenísima, y el servicio de restaurante es muy bueno. La gente es muy amable，un agradecimiento especial a Natalia.
Stayed 1 night in Mar 2024

6/10 Okay

MARCO ANTONIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Falta más mobiliario para comodidad

10/10 Excellent

Luis Felipe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opcion atentos
Stayed 1 night in Mar 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Maleny

Stayed 1 night in Mar 2024

10/10 Excellent

Roberto Granados

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
los alrededores me dieron desconfianza ya al interior todo OK
Stayed 1 night in Mar 2024

10/10 Excellent

clau

Stayed 1 night in Mar 2024

6/10 Okay

Fernanda

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

RUBEN DARIO

Stayed 1 night in Feb 2024

6/10 Okay

Uriel Enoch

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel se ve mejor en las fotos. Las habitaciones muy amplias. El restaurante muy rico y muy amables. Lo malo fue la recepcionista. Pésima atención y actitud
Stayed 1 night in Nov 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo Perfecto, gracias
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita Express
Solo estuvimos una noche, en general todo muy bien, limpieza y atención. Lo único es que la alberca tenía muchas hojas y aun que no estaba sucia, parecía estarlo.
Stayed 1 night in Jun 2023

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

4/10 Poor

Guillermo Antonio Jackson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo está super bien nada más que no tienen televisión para ver variedad de canales solamente te ofrecen netflix al hacer el checkin
Stayed 1 night in Apr 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar esta muy bonito y tranquilo, la habitación espaciosa y limpia. El personal fue muy amable en todo momento.
Stayed 1 night in Mar 2023

10/10 Excellent

Fernando Martinez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene un lago con peces increible frente al restaurante y a las habitaciones, el sonido de la cascada de agua es relajante y único. Un lugar super bonito y servicio de primera, la relación costo beneficio es realmente fantástica, es barato pero de primer nivel.

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación excelente. Más de lo que me esperaba. Servicio y trato excelente. Totalmente recomendable
Stayed 1 night in Dec 2022

10/10 Excellent

Socorro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bien, la habitación muy amplia y agradable. Olvidé mi cargador conectado y llamé horas después. Lo encontraron y con gran disposición para la devolución.
Stayed 1 night in Nov 2022