Located in Londonderry, Best Western Plus White Horse Hotel is in a rural location, within a 5-minute drive of Campsie Karting Centre and Enagh Lough. .This family-friendly hotel is 3.2 mi (5.2 km) from Star of the Sea Church, Faughanvale and 4.5 mi (7.3 km) from St. Columb's Park.
What's nearby
Peace Bridge - 8 min drive - 8.0 km
Millennium Forum - 10 min drive - 9.8 km
Derry City Walls - 10 min drive - 9.7 km
Guildhall - 10 min drive - 10.1 km
Museum of Free Derry and Bloody Sunday Memorial - 11 min drive - 10.4 km
Getting around
Londonderry Station - 12 min drive
Belfast International Airport (BFS) - 84 min drive
Restaurants
Caffè Nero - 6 min drive
McDonald's - 6 min drive
The Happy Landing - 3 min drive
Green Cat Consulting - 3 min drive
Sundae Scoops - 8 min drive
About this property
Best Western Plus White Horse Hotel
Family-friendly hotel with a full-service spa and a fitness center
Best Western Plus White Horse Hotel offers 58 accommodations with safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 58 guestrooms featuring plasma televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy British cuisine at 68 Clooney Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Londonderry? This hotel has 7772 square feet (722 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
68 Clooney Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffet breakfast available for a fee daily 7 AM–10 AM: GBP 8.95 per person
1 restaurant
1 bar
24-hour room service
Restaurants on site
68 Clooney Restaurant
Things to do
Fitness classes
Billiards/pool table
Children's pool
Fitness centre
Full-service spa
Golf
Indoor pool
Pilates classes
Sauna
Steam room
Yoga classes
Family friendly
Babysitting (surcharge)
Children's pool
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)
Conveniences
Banquet hall
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Wedding services
Business services
Conference centre (7772 square feet of space)
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Picnic area
Spa
2 treatment rooms
Aromatherapy
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - sports
Massage/treatment rooms
Reflexology
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Fireplace in reception
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Rollaway/extra beds (surcharge)
Bathroom
Free toiletries
Hairdryer
Private bathroom
Shower/bath combination
Towels
Entertainment
TV/satellite channels
Plasma TV
Food and drink
Coffee/tea maker
Electric kettle
More
Connecting rooms available
Desk
Laptop-friendly workspace
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 8.95 per person
Rollaway bed fee: GBP 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
We should mention
This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
This property has received its official star rating from Tourism NI.
Property is also known as
Best Western Plus White Horse
Best Western Plus White Horse Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Londonderry
Best Western White Horse
Best Western White Horse Hotel
Best Western Plus White Horse
Best Western Plus White Horse Hotel Hotel
Best Western Plus White Horse Hotel Londonderry
Best Western Plus White Horse Hotel Hotel Londonderry
Best Western Plus White Horse Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Noisy room as we were the first toom at top of the stairs,
Breakfast wasn't the best, if i stayed again id go out for breaky! However very clean and staff were great.
We stayed for 2 nights with our 18 month old daughter. Lovely hotel, pool was great. We thought breakfast was goid value and plenty of choice. We ate in the restaurant one nighy and the food was delicious. The staff were helpful especially the barman who was so friendly and welcoming. A great stay!
The room , staff and food was lovly , the spa was not good at all and the treatments were very bad etc. But the staff refunded and were very apologetic , the main hotel staff were very nice and attentive and lovly room and bar area , I would definitely come back but would not use the spa again
Room was ok would have expected it to be slightly better and larger for the price. TV was really small and reception was poor on a lot of channels. Bath/shower was really difficult to get in and out of due to the really small bathroom. Plenty of products provided though. Room was spotlessly clean. The receptionist on duty was excellent very welcoming. Breakfast was extremely expensive for the price with little choice and we were seated right by an open door when it was very breezy outside. Overall it ok but pricey. Not sure it deserves a 4 star. More like a 3.
Steven
Stayed 1 night in Jun 2024
10/10 Excellent
Theresa
23 Jun 2024
Liked: Cleanliness, staff & service, room comfort
A great hotel
This is a lovely hotel!
Check in was easy - the receptionists (Emma and Emily) were polite and knowledgeable.
Our room was fabulous! Two super king sized beds. So comfortable.
Everything was very clean.
Tea and coffee making facilities and bottles of water in the room.
Staff were very helpful, cleanliness was good and beds were extremely comfortable. The restaurant service was slow but the food was excellent. Portion sizes on the small side, but quality of a very high standard. We were next to 2 rooms of party girls who were talking very loudly, slamming doors etc in to the small hours. There was also a birthday party with drum beats heard loudly in the room until midnight. The pool was very busy with children's swimming lessons, but the hot tubs were amazing - a pity that there was an additional charge to use them.
Second time saying here, first time was amazing which is why we returned. This time the dinner was not worth £75. Kids meal tasted like the chips had been cooked twice and reheated, yorkshire puddings were cremated and the beef was tough. No drinks menus on the table but asked straight away what was to drink. The soft drinks we got were flat. Service was slow and waited 25 minutes for dessert (ice cream, cream sundae and a tart)At breakfast the potato bread was burnt and looked as if it had been cooked twice again. Not able to use the facilities after check out (we were allowed last time) and Wifi didn’t work in our room. Check out experience was poor, lady didn’t know the answers to our basic questions.
The staff were great and couldn’t have been more helpful. The card system to get in the rooms needs updating, every day my card would lock me out of my room, which is time consuming.
Good food in the restaurant too!