I had a two nights stay booked here, one before my 4 day tour to Machu Picchu and another the night after I arrived back in Cusco when the tour ended. The first night I was asked to go to another hostel across the street because they were overbooked and I agreed, the second night they just said I had to, no questions asked, even when I refused because the other hotel rooms were freezing and had no hot water. To top it off they told my agency I had booked a transfer to the airport with that I did not have reservation there, when the agency called to give my pick up time, so I lost my ride to the airport. In short, I had to get a police officer to get them to help me get a ride out of town after the streets were blocked due to a protest. They did not move until the officer told them to do it now or I would miss my flight , at which point a worker walked me about 20 mins out of town to get a ride. Yes, I missed my flight and had to book another one. Thanks Peruvian Hostel