With a stay at Polo Cusco Suites in Cusco (Primavera), you'll be within a 5-minute drive of Plaza de Armas and Cusco Craft Center. .This hotel is 0.4 mi (0.6 km) from Orellana Pumaqchupan Park and 0.4 mi (0.7 km) from Garcilaso de la Vega Stadium.
What's nearby
Coricancha - 16 min walk - 1.4 km
Plaza de Armas - 2 min drive - 1.8 km
Cusco Cathedral - 2 min drive - 1.8 km
San Pedro Market - 3 min drive - 1.7 km
San Blas Church - 3 min drive - 2.0 km
Getting around
Cusco Wanchaq Station - 8 min walk
Alejandro Velasco Astete Intl. Airport (CUZ) - 4 min drive
Restaurants
Emiliana Traditional Restaurant - 7 min walk
Capon Chifa - 4 min walk
La Quinta Cocina Peruana - 8 min walk
Mama Jama - 6 min walk
Los Cangrejos de Piura - 5 min walk
About this property
Polo Cusco Suites
Hotel with free breakfast, near Plaza de Armas
Polo Cusco Suites offers 45 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.
This Cusco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 45 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Sky Room - This bar specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi
Parking and public transport
24-hour drop-off airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Local area shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Shopping centre shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 6:00 AM–9:00 AM
1 restaurant
1 bar
Room service available
Restaurants on site
Sky Room
Family friendly
Laundry facilities
Rollaway/extra beds (surcharge)
Soundproofed rooms
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Business services
Computer station
Outdoors
Terrace
Accessibility
Lift
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Down duvet
Heating
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)
Bathroom
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower/bath combination
Towels
Entertainment
32-inch LCD TV
TV channels
Food and drink
Minibar
More
Desk
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 11 AM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for PEN 100 per day
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
Rollaway bed fee: PEN 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property Registration Number 20600714989
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco
Polo Cusco Suites Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I'll start with the Pros.
Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot.
Now for the Cons:
The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs.
Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning.
Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us.
Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Simona
Stayed 3 nights in Apr 2024
10/10 Excellent
Stuart
Travelled with family
17 Apr 2024
Liked: Cleanliness
Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
El personal es muy amable y respetuoso. El hotel está a minutos caminando de restaurantes, lugares de interés de Cusco y del centro del Cusco histórico. Es cerca de la estación del tren y el restaurante en la azotea del hotel es espectacular. Sin embargo tuvimos una mala experiencia con un mal olor particular que fue reportado en varias ocasiones y no lo corrigieron a pesar de indicar que se ocuparían del mismo. Por lo demás muy bueno.
This is a lovely place to stay! The staff are very friendly and helpful and the rooms are incredibly clean, with an amazing view of the city! The hotel seems quite family oriented with mainly other Peruvians staying, and so if you’re a tourist looking to meet people or if your Spanish is not proficient, this may not be the best hotel choice for you. It’s about a 20 minute walk from Plaza de Armas with more restaurants/tourist areas, but I didn’t mind at all and had no problem walking home in the evening as a solo young woman. I recommend this hotel!