The Vinh Trung hotel has a good appearance on the surface but is lacking in maintenance and service. The lobby looks nice and rooms are spacious. However, rooms are not very well kept. We had four broken light bulbs in one room that we had to call them to fix. The bathrooms, especially, were subpar. They were slightly worn down and dirty, and one of the bathrooms had a small shower with a broken door. The other shower was open with no doors at all and was annoying to use because it splashed water everywhere. The staff was not very professional and communicative. We made a request to them for an item and we were waiting for them to respond back about its status. However, when they did not have the item, they couldn’t even call us back to tell us and we wasted our time waiting. Also, the staff’s micro-management made gave the impression that they were watching over us and didn’t trust us. The one good thing about the Vinh Trung was the breakfast. The breakfast was very good and had a wide selection of foods. Another thing, if you are planning to wash your clothes here, you are going to have to pay extra to use the washing machine. In addition, if you are affected by smoke, the hallways can have a strong smell of cigarette smoke. Lastly, their gym is not well-equipped and has bad air-conditioning.