Residence Inn by Marriott Dallas Downtown

3.0 star property

Photo gallery for Residence Inn by Marriott Dallas Downtown

Garden
Fridge, microwave, stovetop, dishwasher
Reception
View from property
Studio, Multiple Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1712 Commerce St, Dallas, TX, 75201
  • Majestic Theater
    ‪4 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪9 min walk‬
  • Dallas Museum of Art
    ‪12 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Dallas

A stay at Residence Inn by Marriott Dallas Downtown places you in the heart of Dallas, within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium. .This hotel is 1.5 mi (2.4 km) from American Airlines Center and 2.9 mi (4.7 km) from Dallas Market Center.

What's nearby

  • Majestic Theater - 4 min walk
  • Kay Bailey Hutchison Convention Center - 9 min walk
  • Dallas World Aquarium - 14 min walk
  • Reunion Tower - 20 min walk
  • American Airlines Center - 3 min drive

Getting around

  • St Paul Station - 7 min walk
  • Dallas Union Station - 15 min walk
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Press Box Grill - ‬4 min walk
  • ‪Waterproof - ‬4 min walk
  • ‪The Crafty Irishman - ‬2 min walk
  • ‪Pegasus City Brewery - ‬3 min walk

About this property

Residence Inn by Marriott Dallas Downtown

Hotel with free breakfast, near American Airlines Center
Residence Inn by Marriott Dallas Downtown offers 121 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Swimming pool

Family friendly

  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Check-in on 2nd Floor of hotel.]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from February 10 2025 to August 10 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 0.650 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Residence Inn by Marriott Dallas Downtown Hotel Dallas

Residence Inn by Marriott Dallas Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 685 out of 1000 reviews
Rating 8 - Good. 187 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 52 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Janice

Liked: Staff & service, property conditions & facilities
Hotel was fine for a quick stay. Clean and acceptable. The issue is the surrounding area. Lots of homeless and navigating the area at night is a challenge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristie

Liked: Cleanliness, property conditions & facilities
Very nice, quite, safe, and clean.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very courteous and welcoming. The lobby and dining area are beautifully presented and the room was very nice, large and clean. It was a wonderful place to stay, I highly recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shane

Stayed 2 nights in Oct 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

John, Manchaca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although the valet parking was expensive, it beat the hassle of trying to find suitable accommodations for my car.
Stayed 1 night in Nov 2024

10/10 Excellent

DAE KEUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family and business
Stayed 2 nights in Nov 2024

10/10 Excellent

Dr. Joycelyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 2 nights in Oct 2024

8/10 Good

Musu

Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Stayed 2 nights in Nov 2024

10/10 Excellent

Davonte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Massimo

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Streets smell like urine
Stayed 3 nights in Oct 2024

2/10 Terrible

Amadou, Fresno

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are quite spacious and comfortable. Good for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
I like it its was very clean
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dallas stay
Nice hotel, breakfast was average but good, lots of bars and res in the area. Pool was freezing, couldnt enjoy it at all. Staff was great and room had lots and lots of amenities.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nik

Business traveller
Liked: Amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful room but lots of road noise all day, even through the night.
Stayed 2 nights in Oct 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

2/10 Terrible

Ashlan, Odessa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very disappointed with my stay here. I booked a bedroom suite, the room I received was a handicap room. I just recently had a hospital stay and this made me feel like I was back there again, particularly the restroom. Taking a nice relaxing bath would have been nice, but that was completely impossible. Paying $1,000 for a two night stay and I couldn’t even get the room I reserved. I did let the front desk know and I was told they would have a room ready for me in 1 hour. Waited over an hour and eventually had to leave the room. At 2pm I received a call that if I wasn’t at the front desk by 3 they would not be able to change my room. Ridiculous! I’ve never had to leave a review like this. Just very disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Residence Inn is a great property with other hotels and restaurants in the area within walking distance. It can be a bit noisy. The area, not the hotel per se. just be aware of that issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Karla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, comfortable
My stay was short, however the hotel met my expectations: valet parking, near restaurants. Safe location to walk after dark. Breakfast was good, many options. Bedroom quiet, clean, bathroom well provided with towels, soap, etc.
Stayed 1 night in Oct 2024

10/10 Excellent

LaShawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
This was my 2nd time staying at this hotel and I continue to pick this hotel over others because, of the great service, friendliness of staff, cleanliness of room and the hospitality. It’s also super close to activities and restaurants.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yvette, Antioch

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and had awesome customer service. There are locations you can walk to for food and coffee, or you can always order food at the hotel. We walked to the The Exchange Food Hall and I enjoyed their options. Valet Parking is expensive, but is priced fair for the area. The valet staff, although we didn't use valet, was very courteous and was prompt to the cars that pulled up for service. Overall, this is a good location.
Stayed 4 nights in Oct 2024