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The Addison Hotel, SureStay Collection by Best Western

2.5 star property

Photo gallery for The Addison Hotel, SureStay Collection by Best Western

Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Courtyard
Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
4505 Beltway Dr, Addison, TX, 75001
  • Addison Circle Park
    ‪18 min walk‬
  • Village on the Parkway
    ‪3 min drive‬
  • Bowlmor Dallas
    ‪3 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower;with Sofabed)

  • 22 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave )

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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Front of property

La Quinta Inn & Suites by Wyndham Dallas - Addison Galleria

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1004)
The price is NZ$171
for 1 room
includes taxes & fees
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About the area

Addison

When you stay at The Addison Hotel, SureStay Collection by Best Western in Addison, you'll be in the business district, a 4-minute drive from Galleria Dallas and 10 minutes from Baylor Scott & White The Heart Hospital. .This hotel is 12.3 mi (19.8 km) from Dallas Market Center and 6.8 mi (10.9 km) from University of Texas at Dallas.

What's nearby

  • Addison Circle Park - 18 min walk
  • Village on the Parkway - 3 min drive
  • Galleria Dallas - 4 min drive
  • Baylor Scott & White The Heart Hospital - 10 min drive
  • University of Texas at Dallas - 11 min drive

Getting around

  • Downtown Carrollton Station - 8 min drive
  • Dallas Union Station - 20 min drive
  • Love Field Airport (DAL) - 22 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Taqueria La Ventana - ‬8 min walk
  • ‪Genghis Grill - ‬8 min walk
  • ‪Nates Seafood And Stea - ‬7 min walk
  • ‪Ron's Place - ‬11 min walk

About this property

The Addison Hotel, SureStay Collection by Best Western

Hotel in Addison with free breakfast and a 24-hour front desk
The Addison Hotel, SureStay Collection by Best Western offers 158 air-conditioned accommodations with coffee/tea makers and hair dryers. 48-inch LCD televisions come with cable channels.

This Addison hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 158 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and ATM/banking services. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Renovations and closures

The following facilities will be closed during November and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

The Addison Hotel
The Addison Hotel, SureStay Collection by Best Western Hotel
The Addison Hotel, SureStay Collection by Best Western Addison

The Addison Hotel, SureStay Collection by Best Western Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 749 reviews
Rating 8 - Good. 165 out of 749 reviews
Rating 6 - Okay. 108 out of 749 reviews
Rating 4 - Poor. 55 out of 749 reviews
Rating 2 - Terrible. 67 out of 749 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues with Wi-Fi
Room 326 didnt have a remote so i attempted to use my phone and downloaded a remote. It needed wifi. I attemted to use wifi from the hotel. It was not working so i went to the front desk. I was told to put in the same password and it worked! I went back to the room and the wifi had the same issue. I stepped into the hallway and it worked again. So the room wasnt picking up wifi. Maybe because its the last room on a corner. I went to the front desk and she gave me a remote to use and it worked.
Stayed 1 night in Nov 2024

6/10 Okay

Obed

Stayed 1 night in Nov 2024

10/10 Excellent

June

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Aaron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

tyffany

Stayed 2 nights in Oct 2024

6/10 Okay

Cenasha

Liked: Staff & service, amenities
Disliked: Cleanliness
It was ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lenore

Liked: Property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ngoc Tuyet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Olalekan Richardson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and I recommend anyone who wants to stay there should check in with out no doubt.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
clean, quiet, comfortable
Stayed 1 night in Oct 2024

4/10 Poor

Max

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jackson

Liked: Staff & service
Stayed 3 nights in Oct 2024

2/10 Terrible

Samir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Out dated needs a lot of work in the rooms good customer service at the front deck good and clean breakfast buffet
Stayed 4 nights in Oct 2024

10/10 Excellent

Elionay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

giovanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff rude.
Stayed 5 nights in Oct 2024

2/10 Terrible

giovanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

2/10 Terrible

giovanna

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms smelled like cigarettes smoke. Carpets smelled like mildew.
Stayed 7 nights in Oct 2024

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and area
Stayed 2 nights in Oct 2024

2/10 Terrible

Mujtaba

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be very careful with this hotel, I just booked taught it would be a better place, the rooms smells someone had already smoked weed prior the visit plus I saw bed bug on the bed sheet which terrified me and I left the hotel early on the next morning. Don't recommend it at all due to smell and bedbug.
Stayed 1 night in Oct 2024

8/10 Good

Unka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Highly recommended.
Stayed 1 night in Oct 2024

6/10 Okay

Sigifredo

Liked: Staff & service
Disliked: Property conditions & facilities
Arrived, first room toilet was dirty and did not flush. Requested a room change and were moved to the first floor. Window doutsied does not lock and can be opened. Outdated cleanliness can improve.
Stayed 1 night in Oct 2024