Accommodating staff. I thought I had a room with a balcony but it didn't turn out that way. The lady did find a way to give me such a room for the first week of my 3 week stay, and I was grateful. When I had to move it was just across the hall on the same floor. Old fashioned in many ways but suited my style, and I enjoyed my stay. Clean, good service, and excellent location on kind of the main square in Dax. A free navette runs from the train station to the Fontaine Chaude so just a few steps to the hotel. Many, many things in walking distance, including a hypermarché.