4/10 Poor
angela
5 Sept 2025
Disliked: Staff & service, amenities
I would not recommend staying at this hotel. I ended up leaving a night early losing the money I paid to stay. The room I stayed in had one of those locks that can be opened from the inside to prevent the door from opening all the way. This lock was broken and ended up opening as I left my room which meant I needed the staff to help me back into my room. The staff, conveniently, had a tool already made to handle this situation! How scary is that? Instead of installing a new lock they just made a tool AND gave me a piece of tape to use to stick it permanently closed, WTH? Not only that, one day at 8 am I left my room to go downstairs to toast my bagel. Upon returning (7 mins later) I see my door is open and no one is in the hallway! Imagine how you would feel?? Soon one of the staff members appear with new cups in his hand! No cart is in front of the room and there was no one in the hallway. Who does this? In typical fashion when talked with the manager he blamed me telling me I used of used a 'do not disturbe' sign! Are you kidding me?? I was staying for 4 nights so there is NO reason why they should've been in my room minutes after I left to go downstairs.
Surrounding area is a bit sketchy too. Pay the extra $20 and stay someplace else.
angela
Stayed 4 nights in Aug 2025