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Quality Inn & Suites Plano East - Richardson

2.5 star property

Photo gallery for Quality Inn & Suites Plano East - Richardson

Desk, laptop workspace, blackout curtains, iron/ironing board
Room
Hallway
Property entrance
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1616 N. Central Expressway, Plano, TX, 75074
  • Collin Creek Mall
    ‪14 min walk‬
  • ArtCentre of Plano
    ‪14 min walk‬
  • CityLine
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Plano

When you stay at Quality Inn & Suites Plano East - Richardson in Plano, you'll be in the business district, within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. .This hotel is 11 mi (17.7 km) from Stonebriar Centre Mall and 11.8 mi (19 km) from NorthPark Center.

What's nearby

  • CityLine - 4 min drive
  • Eisemann Center for the Performing Arts - 5 min drive
  • Plano Convention Center - 5 min drive
  • University of Texas at Dallas - 8 min drive
  • Baylor Scott & White The Heart Hospital - 9 min drive

Getting around

  • Downtown Plano Station - 12 min walk
  • Dallas Union Station - 20 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪King Buffet - ‬8 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Denny's - ‬6 min walk

About this property

Quality Inn & Suites Plano East - Richardson

Suburban hotel with free breakfast and a fitness center
Quality Inn & Suites Plano East - Richardson offers 89 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn & Suites Plano East - Richardson Hotel
Southfork Hotel Plano
Southfork Plano
Quality Inn Plano
Quality Plano
Quality Inn & Suites Plano East - Richardson Plano
Quality Inn & Suites Plano East - Richardson Hotel Plano

Quality Inn & Suites Plano East - Richardson Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 436 out of 1006 reviews
Rating 8 - Good. 277 out of 1006 reviews
Rating 6 - Okay. 123 out of 1006 reviews
Rating 4 - Poor. 87 out of 1006 reviews
Rating 2 - Terrible. 83 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
The room had a weird smell and the sofa also had a weird smell
Stayed 1 night in Nov 2024

8/10 Good

alex

Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
BED BUGS!!!!! I woke up with them crawling on my bed by my face! I have over 50 bites and had an allergic reaction. THEY REFUSED TO GIVE ME A REFUND FOR THAT NIGHT!!! They also had the nerve to say no one has ever reported bed bugs before. Looking back at their reviews, we found two additional reports over the last month and I imagine many more. My colleagues staying in another room saw them too. They should be shut down and fumigated! 

4/10 Poor

Husam

Disliked: Staff & service, property conditions & facilities
Roaches noticeable on table
Stayed 1 night in Nov 2024

10/10 Excellent

Carrisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Conswella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was not comfortable in the bed, because it was to hard and the ants was not any better. The neighborhood around was very noisy.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tigre

Stayed 1 night in Nov 2024

8/10 Good

Frank Clifford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were impressed with the cleanliness of the property. The room was very spacious. The only negative was there is no water pressure- even rinsing the soap off was hard.
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything went well. Had 2 problems, 1. my husband got there before me and they would not let him get checked in. Not for sure how I avoid this problem next time and 2. the plug on my side of the bed was messed up. It would make good contact for my charger so most the time it wasn't charging. Ended up plugging it in the bathroom. Other than that every thing was good including the breakfast. 2nd time I've stayed here and would again
Stayed 1 night in Nov 2024

8/10 Good

Jerald

Stayed 2 nights in Oct 2024

10/10 Excellent

CHARLES E., Lodge

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Monica

Stayed 1 night in Oct 2024

6/10 Okay

Hussain

Liked: Staff & service
.
Stayed 3 nights in Oct 2024

6/10 Okay

Marco

Travelled with family, Business traveller
Disliked: Cleanliness
They didn't clean up my room one day of my three days stay
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean
The everything was clean the bedding, pillows were comfortable and smelled very clean. Smoke free and quiet on the 3rd floor. Refrigerator, microwave, and coffee maker in the room even though a breakfast was included. AC worked keeping the temperature as needed.
Stayed 1 night in Oct 2024

8/10 Good

konrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very helpful in changing the room. there was a mistake during the booking and I got one large bed instead of 2 doubles. it was changed on the spot without any problem, which I could not do on expedia. thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Alison Elizabeth Helen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, good breakfast, friendly
Stayed 10 nights in Sep 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never booked a room. This is fraudulent
Stayed 1 night in Oct 2024

10/10 Excellent

Raidah, Moreno Valley

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

TERESA

Travelled with family
Liked: Cleanliness
Friendly staff Clean room
Stayed 4 nights in Oct 2024