6/10 Okay
Amy
21 Oct 2024
Liked: Staff & service
"Renovations Underway"? I sure hope so.
I have stayed at this hotel before, a long time ago and was really sad to see the major difference in quality. Let me say first that the service we received at the front desk and in the bar and restaurant were top notch. Checking in was a breeze but everything beyond that fell short. The elevator at the end of the building closest to our room had a sign pasted on it saying it was inoperable due to "renovations" which left us trekking halfway across the hotel to catch the elevator and head all the way back. If we'd been able to take that elevator, we wouldn't have had to walk back and forth down a stretch of about 8-12 rooms where the hallway smelled strongly of cat urine. The room was clean, but in need of major repair- mini fridge was broken and wouldn't close, showerhead (only sprayed at power wash strength) wasn't attached to the wall, the walls in the too small bathroom were dinged and gouged everywhere and the TV initially functional but then was blinking in and out while trying to watch ANY channel. After getting to our room any time we left thereafter, morning or night, our stretch of hallway was full of the smell of weed, I can only assume it's because we picked a room with a balcony. The food at Zink was actually surprisingly delicious, but painfully overpriced- nobody is going to pay $30 for an 8oz steak and fries in a mid tier hotel! Heads up-you'll need to pay for parking if you bring more than one vehicle, and the breakfast buffet also is not included.
Amy
Stayed 1 night in Oct 2024
