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The Residences at The Ritz-Carlton Jakarta, Pacific Place

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences at The Ritz-Carlton Jakarta, Pacific Place

Garden
Premium bedding, in-room safe, individually furnished, desk
Exterior detail
Sauna, steam room, body treatments, hydrotherapy, aromatherapy
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Kitchen
    Kitchen

Explore the area

Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190
  • Pacific Place
    1 min walk
  • Kidzania
    3 min walk
  • fX Sudirman Mall
    11 min walk
  • Jakarta (HLP-Halim Perdanakusuma Intl.)
    26 min drive

Room options

View all photos for Executive Room, 2 Bedrooms, Non Smoking, Garden View

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 2 Bedrooms, Non Smoking, Garden View

  • 133 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, Non Smoking, City View (Balcony)

Premium bedding, in-room safe, individually furnished, desk

Executive Room, 1 Bedroom, Non Smoking, City View (Balcony)

  • 91 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Non Smoking, City View

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 1 Bedroom, Non Smoking, City View

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 3 Bedrooms, Non Smoking, City View

Executive Room, 3 Bedrooms, Non Smoking, City View

Executive Room, 3 Bedrooms, Non Smoking, City View

  • 165 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Grand Room, 2 Bedrooms, Non Smoking, City View

Premium bedding, in-room safe, individually furnished, desk

Grand Room, 2 Bedrooms, Non Smoking, City View

  • 123 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

Mandarin Oriental, Jakarta

Pool
Spa
Parking included
Free WiFi
4.8 out of 5, Exceptional, (394)
The price is NZ$316
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Mandarin Oriental, Jakarta

About the area

Jakarta

A stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place places you in the heart of Jakarta, steps from Pacific Place and a 5-minute drive from Senayan National Golf Club. .This luxury hotel is 3.3 mi (5.3 km) from Gelora Bung Karno Stadium and 4 mi (6.4 km) from Grand Indonesia.

What's nearby

  • Pacific Place - 1 min walk - 0.0 km
  • fX Sudirman Mall - 11 min walk - 0.9 km
  • Gelora Bung Karno Stadium - 7 min drive - 5.4 km
  • Grand Indonesia - 7 min drive - 6.4 km
  • Kota Kasablanka Mall - 9 min drive - 8.6 km

Getting around

  • Kuningan Station - 5 min drive
  • Istora MRT Station - 9 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 42 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪Kintan - ‬1 min walk
  • ‪Pa.So.La - ‬2 min walk
  • ‪Tanamera Coffee - ‬1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

Luxury Jakarta hotel connected to a shopping center, steps from Pacific Place
The Residences at The Ritz-Carlton Jakarta, Pacific Place offers 132 air-conditioned accommodations with MP3 docking stations and washers/dryers. Rooms open to balconies. These individually furnished accommodations include dining tables. Beds feature premium bedding. 46-inch LED televisions come with premium cable channels and DVD players. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, and complimentary toiletries.

This Jakarta hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, The Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 17 years old are not allowed in the spa without adult supervision.
Make yourself at home in one of the 132 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. 46-inch LED televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a hair salon.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 9:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 9:30 AM.
The Residences at The Ritz-Carlton Jakarta, Pacific Place has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (IDR 330000 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi (IDR 330000 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (IDR 120000 per day)
  • Valet parking on site (IDR 170000 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–9:30 AM: IDR 278000-336380 for adults and IDR 98000-118580 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour pool access
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Dining table
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Raised toilet seat
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • TV channels
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Microwave
  • Oven
  • Fridge
  • Stovetop

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Washer and dryer
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 550000.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: IDR 1000000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately IDR 278000 to 336380 for adults, and IDR 98000 to 118580 for children
  • Fee for in-room wireless internet: IDR 330000 per day (rates may vary)
  • Fee for in-room wired internet: IDR 330000 per stay (rates may vary)
  • Fee for wireless internet in public areas: IDR 330000 per day (rates may vary)
  • Fee for wired internet in public areas: IDR 330000 per stay (rates may vary)
  • Airport shuttle fee: IDR 440000 per vehicle (one-way)
  • Self parking fee: IDR 120000 per day
  • Valet parking fee: IDR 170000 per day
  • Rollaway bed fee: IDR 550000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 17 years old are not allowed in the spa without adult supervision

Property is also known as

Residences Ritz-Carlton Jakarta Pacific Place
Residences Ritz-Carlton Pacific Place
Residences Ritz-Carlton Pacific Place Hotel
Residences Ritz-Carlton Pacific Place Hotel Jakarta
Residences Ritz-Carlton Jakarta Pacific Place Hotel
The Residences at The Ritz Carlton Jakarta Pacific Place
Resinces RitzCarlton Pacific
The Residences at The Ritz-Carlton Jakarta, Pacific Place Hotel

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 100 reviews" "
Rating 8 - Good. 29 out of 100 reviews" "
Rating 6 - Okay. 9 out of 100 reviews" "
Rating 4 - Poor. 5 out of 100 reviews" "
Rating 2 - Terrible. 3 out of 100 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Stayed 5 nights in Jul 2024

10/10 Excellent

Noor Fairuza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024

6/10 Okay

Ben, Tamuning

Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Trips with Kids
Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024

10/10 Excellent

Viktor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Catherine

Stayed 1 night in Dec 2023

10/10 Excellent

AHMED

Stayed 3 nights in Nov 2023

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Arivazagan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Tina

Liked: Cleanliness
Stayed 4 nights in Aug 2023

10/10 Excellent

Yashaswi

Stayed 1 night in Jun 2023

10/10 Excellent

Tracy

Stayed 1 night in Feb 2023

10/10 Excellent

Khaled

Stayed 3 nights in Jan 2023

6/10 Okay

Sandra

Travelled with family
Stayed 1 night in Dec 2022

6/10 Okay

Elisa

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

handry

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Just okay. Not really a 5 stars
Staffs are lovely. Parking area non dedicated to stay over guests, had to find available space far from hotel lobby (had to move the car to near lift after mall closed at night) Bed and pillows are bad (really bad) hurt my back and neck (my wife's too) Cleanliness are acceptable, not convenient though. No bar soap, no extra towel in the kitchen, outdated furniture. Decent TVs Staffs are great
Stayed 2 nights in Sep 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient/Great Staff
The apartments are a bit dated, but had everything needed. The location was very convenient for food shopping, restaurants and MRT and taxi transit. The front desk was very helpful at addressing any issues and supplying extra kitchen equipment (thank you Naomi!).
Stayed 4 nights in Jun 2021

4/10 Poor

Louise

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

Minas

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Good but not really on Ritz Carlton High Level!
The apartment was comfortable and with a good setup. The water dispenser was making too much noise and we had to disconnect it from the plug. The bathrooms were not totally clean, and we found hairs from the previous resident. The slippers supplied were used by the previous resident, and although this was a two bedroom apartment for 4 persons only 2 used set of slippers supplied. The standard was not the same (was lower) than the Ritz Carton Hotels in London and Berlin where I often stay. The button for the floor in one elevator was not working. The mattress of the bed was of average to low quality. Breakfast was ok, but nothing to talk about.
Stayed 1 night in Dec 2019

8/10 Good

Garnadi

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

caesar augustino

Stayed 3 nights in Dec 2019