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Comfort Inn & Suites West Des Moines

2.5 star property

Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Interior entrance
Suite, 2 Queen Beds, Non Smoking
Lobby
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Des Moines

Located in West Des Moines, Comfort Inn & Suites West Des Moines is a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms. .This hotel is 8.4 mi (13.6 km) from Des Moines Art Center and 8.6 mi (13.8 km) from Salisbury House.

What's nearby

  • UnityPoint Health - Methodist West Hospital - 3 min drive - 2.4 km
  • Jordan Creek Town Center - 3 min drive - 3.1 km
  • Living History Farms - 7 min drive - 6.0 km
  • Drake University - 11 min drive - 14.6 km
  • Wells Fargo Arena - 13 min drive - 17.1 km

Getting around

  • Des Moines International Airport (DSM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Hy-Vee Fast & Fresh - ‬3 min drive
  • ‪Culver's - ‬15 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Comfort Inn & Suites West Des Moines

Hotel with free breakfast, near Jordan Creek Town Center
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn & Suites West Des Moines. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in West Des Moines? This hotel has 888 square feet (82 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 464 reviews
Rating 8 - Good. 129 out of 464 reviews
Rating 6 - Okay. 37 out of 464 reviews
Rating 4 - Poor. 9 out of 464 reviews
Rating 2 - Terrible. 15 out of 464 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juana

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Comfort
Stayed 1 night in Apr 2025

6/10 Okay

robert

Liked: Cleanliness, staff & service
Ran shower for over 15 minutes, no hot water. Sink water was lukewarm at best.
Stayed 1 night in Apr 2025

8/10 Good

Tony D

Stayed 1 night in Jan 2025

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This well-kept hotel is located near shopping, restaurants, & freeways. Staff was friendly & helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Joann

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Older hotel, needs updating

Good location, but the property needs updating. On our first day as we had breakfast, we listened to 2 different guests checking out who had problems with their rooms. In our room, the toilet ran constantly unless you jiggled the handle, and the room smelled musty. Despite most hotels cleaning every day nowadays, this hotel still only cleans every 3 days. The main problem was the other guests - the hotel seems to cater to kids sporting trips, so on our Friday evening, we got to listen to a boys lacross team run yelling up and down the hallways and jump around in their rooms until after midnight. The front desk tried to quiet them down, but weren't successful and had no solution except to move us. Saturday night was nearly as bad. Yay for earplugs... Would not stay at this property again.Definitely would not recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and reasonable rates
Stayed 1 night in Apr 2025

2/10 Terrible

Tracy, Kansas City

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was told had hot tub. It does not.
Stayed 1 night in Mar 2025

8/10 Good

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Mar 2025

8/10 Good

Warren

Stayed 1 night in Mar 2025

8/10 Good

Shakira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Mar 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Donna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conveniently located, Clean, and great overall

Clean, well kept, conveniently located with good service. Stayed for a few nights and enjoyed it overall. Two complaints, that aren’t huge, but would’ve made the stay excellent. First, water pressure could use some improvement. Second, when calling the front desk (later in the evening) to ask for bedding for the pull out, he wasn’t helpful at all. Just said they are out and wanted me off the phone. No attempt to help at all. Which was odd given the level of service we otherwise received had been great.
Stayed 3 nights in Feb 2025

6/10 Okay

Cindy

Travelled with family
The elevators were down during our entire stay. It would have been nice to know in advance, as my husband had knee replacement surgery & stairs are difficult enough, let alone having to do it while carrying bags! If we had known, we would have requested to have a room on the ground floor. Other than that, our stay was good
Stayed 1 night in Feb 2025

8/10 Good

Eric

Stayed 1 night in Feb 2025

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable one night stay.

The hotel and our room was very organized and looked very clean. The atmosphere was quiet and relaxing. We felt safe. The intake front desk clerk was not a people person. It seemed like I interrupted something because I had to ring the bell 3 times, and I could hear talking in the back room. Once she came out the chatter stopped. The morning clerk, he was very nice and friendly. He even came out from behind the desk counter to ask how we liked our stay, instead of just standing back there. We would stay there again. I would have given 5 stars if not for the attitude of the lady who checked us in.
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Nathan

Stayed 1 night in Feb 2025

10/10 Excellent

jospeh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, ease of check in and booking, good breakfast and able to eat early and be on our way
Stayed 1 night in Feb 2025

8/10 Good

Sheryl

Stayed 1 night in Feb 2025