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Comfort Inn & Suites West Des Moines

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Point of interest
Lobby
Suite, 2 Queen Beds, Non Smoking
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Mercy Medical Center West Lakes
    ‪2 min drive‬
  • UnityPoint Health - Methodist West Hospital
    ‪3 min drive‬
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Room

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Pool
Breakfast included
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Parking included
4.4 out of 5, Excellent, (1003)
The price is NZ$172
for 1 room
includes taxes & fees
12 Feb - 13 Feb
Fairfield Inn and Suites by Marriott Des Moines West

About the area

West Des Moines

Located in West Des Moines, Comfort Inn & Suites West Des Moines is a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms. .This hotel is 8.4 mi (13.6 km) from Des Moines Art Center and 8.6 mi (13.8 km) from Salisbury House.

What's nearby

  • Mercy Medical Center West Lakes - 2 min drive
  • UnityPoint Health - Methodist West Hospital - 3 min drive
  • Jordan Creek Town Center - 3 min drive
  • Living History Farms - 7 min drive
  • Drake University - 11 min drive

Getting around

  • Des Moines International Airport (DSM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Hy-Vee Fast & Fresh - ‬3 min drive
  • ‪Culver's - ‬15 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Comfort Inn & Suites West Des Moines

Hotel with free breakfast, near Jordan Creek Town Center
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn & Suites West Des Moines. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in West Des Moines? This hotel has 888 square feet (82 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–9:30 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space (888 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 437 reviews" "
Rating 8 - Good. 118 out of 437 reviews" "
Rating 6 - Okay. 34 out of 437 reviews" "
Rating 4 - Poor. 9 out of 437 reviews" "
Rating 2 - Terrible. 14 out of 437 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Quick check in
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the shower floor was so slippery it was dangerous. I couldn't take a shower. My boyfriend almost fell 3 times taking his.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy. Kids running in the halls. Fire alarm went off. Otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

LOIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! Check was easy. Breakfast was wonderful. Lots of options.
Stayed 1 night in Oct 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots of chipped paint, rust around the edges of the shower, parts of the property just looked worn. At check-in, the lady working the desk loudly announced each room number. As a female, entering the hotel alone, I had to politely ask her not to announce my room number, and she complied. I thought this was common sense in 2024? Another waffle machine, coffee machine, and oatmeal at breakfast would’ve been nice. Beds were very comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Kari

Travelled with family
It was easy on/easy off the highway.
Stayed 1 night in Oct 2024

8/10 Good

Doug

Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort Inn West Des Moines, Iowa
Our stay was comfortable. However, the entrance door was sticking badly, which made it hard to open and close. And there were no handrails in the bathroom, which had only one hook.
Stayed 5 nights in Oct 2024

2/10 Terrible

John

We checked in at midnight. The clerk gave us a key that did on work on the room assigned. Went back down, and gave us another set of keys..that he said should work! Went back to assigned and still didn’t work. My husband was about to go down again, when a woman came to the door. The room was already occupied!! After apologizing to her, we went back don again! The clerk was mad because we were upset that he didn’t know the room was already occupied! He insisted on calling the room to ask what they were doing in that room! We asked him to not disturb them again, as we thought there were kids in the room! He would not listen. Then we were told that there were no rooms available! After 20 minutes, he finally found a room. This whole process took over an hour! He clearly did not know how to run the computer system and was VERY rude!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Sep 2024

6/10 Okay

Corey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had to reset the DirectTV receiver to get the TV to work. We checked in with 3 people, as noted in our reservation, and only had 2 bath towels in the room. Front desk was out of towels in the morning so had to wait for housekeeping to bring towels to room.
Stayed 1 night in Sep 2024

8/10 Good

Sinan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel!
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience! Check in and out was quick! Breakfast was amazing. The hotel was very clean and the room was perfect!! 10/10 recommend this hotel!!
Stayed 1 night in Sep 2024

8/10 Good

Alexis

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
This is my second time staying at this Hotel. On my first time, I felt welcomed, by friendly employees, we even left a good tip for the lady serving breakfast. This second time, I believe the employees working at the property hate life. They did not want to work at that hotel and showed by being rude and unfriendly. I'm probably looking for another hotel next time.
Stayed 2 nights in Sep 2024

6/10 Okay

Xiaoyan

Stayed 1 night in Sep 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed during the week, and it was quiet, clean, and a great price for a large room with everything we needed.
Stayed 3 nights in Sep 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The rooms were very clean. We chose this hotel because electric charge plug-in was advertised. Unfortunately, it was for a Tesla and weren't able to find an adaptor.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fresh, no bad smells. The ice machine worked. The beds were comfortable. The bathroom was big. The bathtub had five safety bars. There was a fridge, coffee machine, and microwave. When I called to the desk, the phone rang and rang. That is my only complaint. When we went down to get a candy bar later, the staff member was there.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Nice staff
Stayed 1 night in Sep 2024

6/10 Okay

GARY

Disliked: Cleanliness, staff & service
Extensive amount of mold on the bathroom ceiling.
Stayed 1 night in Sep 2024