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Comfort Inn & Suites West Des Moines

2.5 star property

Photo gallery for Comfort Inn & Suites West Des Moines

Exterior
Suite, 2 Queen Beds, Non Smoking
Point of interest
Lobby
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
1625 Jordan Creek Parkway, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min drive‬
  • Living History Farms
    ‪7 min drive‬
  • Drake University
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Des Moines

Located in West Des Moines, Comfort Inn & Suites West Des Moines is a 3-minute drive from Jordan Creek Town Center and 7 minutes from Living History Farms. .This hotel is 8.4 mi (13.6 km) from Des Moines Art Center and 8.6 mi (13.8 km) from Salisbury House.

What's nearby

  • Mercy Medical Center West Lakes - 2 min drive - 2.3 km
  • UnityPoint Health - Methodist West Hospital - 3 min drive - 2.4 km
  • Jordan Creek Town Center - 3 min drive - 3.1 km
  • Living History Farms - 7 min drive - 6.0 km
  • Drake University - 11 min drive - 14.6 km

Getting around

  • Des Moines International Airport (DSM) - 19 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Hy-Vee Fast & Fresh - ‬3 min drive
  • ‪Culver's - ‬15 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Comfort Inn & Suites West Des Moines

Hotel with free breakfast, near Jordan Creek Town Center
Comfort Inn & Suites West Des Moines offers 82 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This West Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 82 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center.
Grab a bite from the grocery/convenience store serving guests of Comfort Inn & Suites West Des Moines. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in West Des Moines? This hotel has 888 square feet (82 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 888 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

24-hour pool access
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Suites
Comfort Inn Suites West Des Moines

Comfort Inn & Suites West Des Moines Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 271 out of 457 reviews
Rating 8 - Good. 127 out of 457 reviews
Rating 6 - Okay. 35 out of 457 reviews
Rating 4 - Poor. 9 out of 457 reviews
Rating 2 - Terrible. 15 out of 457 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Linda, Nardin

Stayed 1 night in Dec 2024

10/10 Excellent

Christy

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room we had was very clean but small. I had surgery the next morning at Methodist Hospital downtown. The lighting in the bathroom area was very dim and should be upgraded.
Stayed 1 night in Dec 2024

10/10 Excellent

Joan

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missing battery cover on remote to tv(not safe for children), missing and broken handles on drawers and shower door. Shower tiles and grout dirty on bottom of shower. Piece of food on carpet.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was perfect. Clean, plenty of towels, close to all events we were planning.
Stayed 2 nights in Nov 2024

8/10 Good

JAY

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Oct 2024

8/10 Good

Kelsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park and get to. Close to shopping and lots of dining options
Stayed 1 night in Nov 2024

6/10 Okay

Frederick

Travelled with partner
Semi interested staff at check in. Many holes in presentation. Just sign here. Fruit drinks tasteless at breakfast bar. Hallways carpet & walls were marked up. Unpleasant pot smells in halls went un-policed. Lobby & our room were clean & nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy to find! Very welcoming!
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

James

Quick check in
Stayed 2 nights in Oct 2024

10/10 Excellent

Scott

Stayed 1 night in Sep 2024

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine, except the shower floor was so slippery it was dangerous. I couldn't take a shower. My boyfriend almost fell 3 times taking his.
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy. Kids running in the halls. Fire alarm went off. Otherwise great.
Stayed 1 night in Oct 2024

10/10 Excellent

LOIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! Check was easy. Breakfast was wonderful. Lots of options.
Stayed 1 night in Oct 2024

6/10 Okay

Lindsey

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Lots of chipped paint, rust around the edges of the shower, parts of the property just looked worn. At check-in, the lady working the desk loudly announced each room number. As a female, entering the hotel alone, I had to politely ask her not to announce my room number, and she complied. I thought this was common sense in 2024? Another waffle machine, coffee machine, and oatmeal at breakfast would’ve been nice. Beds were very comfortable!
Stayed 1 night in Oct 2024

8/10 Good

Kari

Travelled with family
It was easy on/easy off the highway.
Stayed 1 night in Oct 2024