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Four Points by Sheraton Detroit Novi

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Detroit Novi

Restaurant
Indoor pool
Reception
Premium bedding, desk, laptop workspace, iron/ironing board
Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
27000 S. Karevich Drive, Novi, MI, 48377
  • Twelve Oaks Mall
    9 min walk
  • Deli Unique
    2 min walk
  • Troy Transit Center
    26 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    30 min drive

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Shower, free toiletries, hair dryer, towels

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Shower, free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Shower, free toiletries, hair dryer, towels

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Novi

With a stay at Four Points by Sheraton Detroit Novi in Novi, you'll be in a shopping district, within a 5-minute drive of Suburban Collection Showplace and West Oaks. .This hotel is 0.5 mi (0.8 km) from Twelve Oaks Mall and 0.5 mi (0.8 km) from Twelve Mile Crossing at Fountain Walk.

What's nearby

  • Twelve Oaks Mall - 9 min walk
  • Twelve Mile Crossing at Fountain Walk - 10 min walk
  • JD Racing Indoor Karting - 13 min walk
  • Suburban Collection Showplace - 4 min drive
  • Novi Ice Arena - 6 min drive

Getting around

  • Royal Oak Station - 22 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 30 min drive

Restaurants

  • ‪Ford's Garage Novi - ‬9 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Texas Roadhouse - ‬16 min walk
  • ‪Panda Express - ‬16 min walk
  • ‪KPOT Korean BBQ & Hot Pot - ‬9 min walk

About this property

Four Points by Sheraton Detroit Novi

Hotel in Novi with 2 restaurants and a 24-hour fitness center
Four Points by Sheraton Detroit Novi offers 220 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. LED televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Novi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Satisfy your appetite at one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Novi? This hotel has 9200 square feet (855 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Four Points by Sheraton Detroit Novi has 2 restaurants on site.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 5-15 for adults and USD 5-15 for children
  • 2 restaurants
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (9200 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 2 2024 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 for adults, and USD 5 to 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Detroit Novi Hotel
Four Points Sheraton Detroit Novi
Four Points by Sheraton Detroit Novi Novi
Four Points by Sheraton Detroit Novi Hotel
Four Points by Sheraton Detroit Novi Hotel Novi

Four Points by Sheraton Detroit Novi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 747 reviews" "
Rating 8 - Good. 216 out of 747 reviews" "
Rating 6 - Okay. 124 out of 747 reviews" "
Rating 4 - Poor. 62 out of 747 reviews" "
Rating 2 - Terrible. 60 out of 747 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Stayed 1 night in Sep 2024

8/10 Good

donata, dumont

Stayed 2 nights in Aug 2024

8/10 Good

J.

Liked: Cleanliness, staff & service, property conditions & facilities
The service in the breakfast area was exceptional.
Stayed 2 nights in Sep 2024

4/10 Poor

Shlomo

Stayed 1 night in Sep 2024

10/10 Excellent

Achiles, Ada

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice facility and staff. Really enjoyed my stay there
Stayed 2 nights in Sep 2024

4/10 Poor

Sean

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room and bathroom was dirty. The pool is in the lobby so any rooms that are numbered around 160-170 will smell like chlorine and will be very loud.
Stayed 1 night in Sep 2024

6/10 Okay

Venkatesh Babu

Good location
Stayed 3 nights in Sep 2024

6/10 Okay

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was terrible
Stayed 4 nights in Sep 2024

2/10 Terrible

Tristyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was rude, disrespectful and intentionally charged my card for a reservation I said I didn't want to keep. She escalated the situation after I became frustrated, lied MULTIPLE times then refused to provide me with the general managers contact information. We ultimately had a physical fist fight in the lobby of the hotel. The room I was given had a filthy bathroom with molded grout in the shower, it had a strong foul odor when you walked in and a sliding door entrance from a courtyard that DID NOT HAVE A LOCK. Only a metal bar!! 1 of the worst experiences of my life!!
Stayed 2 nights in Aug 2024

8/10 Good

Charlotte

Stayed 5 nights in Aug 2024

10/10 Excellent

Icess

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay!!!
The person that checked us in which was a woman just didn’t get her name. The gentleman that checked us out was wonderful. Very friendly, polite and professional. My family and I will definitely come back for a personal trip this time.
Stayed 1 night in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Liked: Staff & service, property conditions & facilities
Good value for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
average
Stayed 1 night in May 2024

8/10 Good

Brandon

Liked: Cleanliness
Disliked: Property conditions & facilities
inconvenient issues housekeeping knocked at 8 am
Stayed 2 nights in May 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strong chlorine smell, pool smack dab in middle
Good stay except for the strong smell of chlorine when anywhere that isn’t your room.
Stayed 5 nights in Aug 2024

8/10 Good

Christiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyable and nice experience.
Stayed 1 night in Aug 2024

8/10 Good

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sized TV, good cable TV service, comfy bed and pillows, safe feeling main lobby and hallways.
Stayed 1 night in Aug 2024

10/10 Excellent

LaKeshia

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the facility
Stayed 3 nights in Aug 2024

8/10 Good

Susan, Wayland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that there was a $125 room incidentals fee. That is high and not everyone has a lot of money to have that $125 tied up for 3-5 days
Stayed 1 night in Aug 2024

2/10 Terrible

Asia

Stayed 1 night in Aug 2024

10/10 Excellent

Eyoma

Stayed 3 nights in Jul 2024

2/10 Terrible

Ese

Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Give them a try
Checkin went smooth and quick, no waiting. Later we had a power outage. The young lady on the front desk was calm and reassuring. Partial power came back on later. In the morning the lady on the checkin counter was exceptionally nice as she apologized for not having a warm breakfast available. An unfortunate situation handled with care. Well done!
Stayed 1 night in Jul 2024